Atour Hotel Xi'an Gaoxin

Atour Hotel Xi'an Gaoxin Reviews

Atour Hotel Xi'an Gaoxin

21F, Section A, Haixing City Plaza, No.37 Keji Road, Yanta District, Xi'an, Shaanxi, 710075, ChinaView Hotel Details
Atour Hotel Xi'an Gaoxin
Atour Hotel Xi'an GaoxinAtour Hotel Xi'an GaoxinAtour Hotel Xi'an Gaoxin
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Atour Hotel Xi'an Gaoxin Guest Reviews

4.7/5
Outstanding
2139 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2139)
Positive reviews(2095)
Reviews with photos/video(136)
Delicious breakfast(243)
Easy to get around(175)
Friendly front desk staff(171)
Quiet & comfortable(120)
Close to metro(83)
Perfect for business trips(57)
Good air conditioning(37)
Negative reviews(44)
Anonymous User
Executive Garden-View Double Bed Room (Yaduo Planet Memory Foam Pillow + Cotton Bedding)
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
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Response from Property: 一場春雨一縷清風一簇花開一個好評一見傾🥰💕心
Guest User
Superior Queen Room
Stayed in Apr 2022
Couples
2 review
5.0/5
Outstanding
Posted on May 4, 2022
verygood
Response from Property: 簡短的字眼，卻能夠給予我們超強的動力，日常工作能夠得到您的認可，是我們的一種榮幸，亞朵追求的是鄰里服務，希望給您帶來賓至如歸的感覺~！朵兒在這兒等您回家呦~！
Guest User
Superior Room (2 Beds)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Very good, the service and environment are very good. I will book this place next time I come to play.
Original TextTranslated by Google
Response from Property: Time doesn’t speak, but it answers all the questions. Good reviews, no words, but it’s all Duoer wants.
Wai Yee Catherine
Elegant Room (Yaduo Planet Memory Foam Pillow + Cotton Bedding)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The transportation location is convenient. You can walk to the subway station in 2 minutes after work. You don't have to worry about eating out at night. The room is upgraded for free. The staff at the front desk are friendly and enthusiastic. They also give you a bottle of water after checking out of the hotel. It is very considerate. The hotel buffet has enough food choices. , and it’s fresh and delicious. You don’t need to have lunch after breakfast. I will definitely order it again next time I come to Xi’an. Like👍🏻
Original TextTranslated by Google
Response from Property: The wind is gentle, the flowers are romantic, you are special and I like you very much
Anonymous User
Elegant Room (Yaduo Planet Memory Foam Pillow + Cotton Bedding)
Stayed in Feb 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel is very conveniently located, right at the subway entrance. The front desk staff is not only professional but also very enthusiastic. They welcome guests with a cup of warm tea and send guests with a bottle of warm mineral water. They think about what the guests want and are very satisfied. The room service staff is very polite and greets with a smile. The breakfast is also delicious. I have stayed here many times and will continue to stay here next time I come to Xi'an!
Original TextTranslated by Google
Response from Property: Thank you for your careful comments on Duoer. Duoer likes to be alone in her own world. Duoer is also willing to keep herself clean in your praise. She is willing to embrace the fun and beauty with you and see the world and the earth.
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The hotel is clean, sanitary and comfortable, the breakfast is also very good, the surrounding facilities are complete and very convenient! Stayed on New Year's Eve, the price-performance ratio is very high, much better than the hotel next to the scenic spot, very satisfied, Atour deserves recognition!
Original TextTranslated by Google
Response from Property: Duoer understands that meeting is destiny and having is luck. Meeting you and having your praise is Duoer's great luck.
Guest User
Executive Queen Room
Stayed in Dec 2023
Business travelers
59 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The room is large, bright and clean, there is no odor in the room, there is no odor in the room, the service attitude is very good, the location is convenient, easy to find, near the subway entrance, the room is well soundproofed, the room is well soundproofed, and the service is enthusiastic
Original TextTranslated by Google
Response from Property: Come, come, come Get a cup of water from the sky Illuminate the most shining praise in the comment area The wind blows, the wind blows All that blows is your warmth
Guest User
Elegant Room (Yaduo Planet Memory Foam Pillow + Cotton Bedding)
Stayed in Feb 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Mar 25, 2024
Convenient transportation and elegant environment.
Original TextTranslated by Google
Response from Property: Thank you for your careful comments on Duoer. Duoer likes to be alone in her own world. Duoer is also willing to keep herself clean in your praise. She is willing to embrace the fun and beauty with you and see the world and the earth.
Guest User
Elegant Room (Yaduo Planet Memory Foam Pillow + Cotton Bedding)
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The stay was very comfortable and the experience was great 👍🏻 The air conditioning was also very powerful ~ Recommended
Original TextTranslated by Google
Response from Property: Time doesn’t speak, but it answers all the questions. Good reviews, no words, but it’s all Duoer wants.
Guest User
Superior Queen Room
Stayed in Nov 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Stay here on a business trip. The room is very clean, convenient to use, and the coffee is delicious. The Shanshisan snacks next to it are worth buying.
Original TextTranslated by Google
Response from Property: The wind is gentle, the flowers are romantic, you are special and I like you very much
Guest User
Executive 2-bed Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The overall decoration of the hotel is very warm, and there is also a book bar and office and leisure area in the lobby, which is very convenient. This time I was given a free room upgrade, which was a very good experience. I could see the sunrise and sunset while lying in the room. The service was also in place. Because I had something to do and needed to check out later, the front desk lady helped me delay my check-in for one hour for free, which was very considerate.
Original TextTranslated by Google
Response from Property: Thank you for your praise! You and Atour are a beautiful scenery, welcome to come back again!
Guest User
Elegant Room (Yaduo Planet Memory Foam Pillow + Cotton Bedding)
Stayed in Feb 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Mar 16, 2024
I like Atour's tea very much, good
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Response from Property: As soon as spring comes, flowers bloom. A good comment from the little master warms the flowers. 😽😍
cwyd2018
Elegant Room (Yaduo Planet Memory Foam Pillow + Cotton Bedding)
Stayed in Oct 2023
Couples
29 review
4.7/5
Amazing
Posted on Nov 7, 2023
The specialty is the breakfast, which is very good, with rich variety and good quality. The room is a bit poor, the floor is peeling, and the full-length mirror is divided into two parts on the door. The quality feels a bit like that of a one or two hundred yuan. The laundry room is OK, with four sets of washing machines and dryers, located at the exit of the elevator, very convenient, and complete. Parking should be easy to find during the day, but a bit difficult at night, and the entrance signs are not conspicuous enough. The service attitude is very good, patient, and they also call in advance to inquire about the needs of the guests. The bath water is quite hot and large, and the hygiene is OK. Overall, the breakfast is a plus.
Original TextTranslated by Google
Response from Property: Thank you for your review in your busy schedule. Duoer is very sorry that you did not give us a 5-point praise. In the future, we will work harder and have more motivation and confidence to provide good customer service every time. We look forward to your next stay!
Guest User
Executive Queen Room
Stayed in Apr 2024
Solo travelers
1 review
3.2/5
Posted on May 5, 2024
Don't stay on the 22nd floor. The soundproofing in the room is very poor, almost non-existent. The 22nd floor is very close to the lobby and dining room, so it's super noisy. I couldn't sleep at night. On holidays, those with children don't close the door, and they start dancing in the corridor at 12 o'clock at night and 7 o'clock in the morning. You can hear everything in the room.
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Response from Property: We are sorry that we did not bring you a satisfactory stay experience. We will continue to work hard to correct the shortcomings and look forward to your visit again! I wish you a happy life~
Guest User
Superior Queen Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Xi'an Gaoxin Yaduo is a highly recommended hotel! A trip to Xi'an after the National Day holiday. The hotel is in a very good location. Metro Lines 3 and 6 are very close, and the airport bus is very close. The service is very good, giving people the feeling that they are willing to help guests solve their worries and concerns. Slippers, mineral water, and disinfected alcohol cotton pads are needed, which are delivered quickly. Tape cleaning is also provided for use. The breakfast is rich and delicious, the accommodation is very quiet (probably because there are fewer tourists after the National Day), and the bed is comfortable to sleep. Xi'an City has not yet provided heating and air conditioning without hot air. The hotel immediately provided an electric heater, which heats up quickly, and the energy-saving mode does not affect sleep! After the daily outing, the room is neatly arranged and the items provided are in place. The disadvantage is that the facilities are a bit old, which does not affect food, accommodation, and transportation. It will be perfect if the old facilities are solved! I have recommended this hotel to my relatives. The taxi drivers in Xi'an are also great! The performance of the Song of Everlasting Regret is good 👍🏻 An unforgettable trip to Xi'an!
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6/10
Response from Property: Thank you for your praise! You and Atour are a beautiful scenery, welcome to come back again!