SM Plaza Store, Xiamen Gaoqi Airport

SM Plaza Store, Xiamen Gaoqi Airport Reviews

SM Plaza Store, Xiamen Gaoqi Airport

No.902-906 Yuanshan South Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
SM Plaza Store, Xiamen Gaoqi Airport
SM Plaza Store, Xiamen Gaoqi AirportSM Plaza Store, Xiamen Gaoqi AirportSM Plaza Store, Xiamen Gaoqi Airport
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SM Plaza Store, Xiamen Gaoqi Airport Guest Reviews

4.6/5
Very Good
2105 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2105)
Positive reviews(2026)
Reviews with photos/video(207)
Classy environment(199)
Friendly front desk staff(140)
Easy to get around(133)
Convenient parking(69)
Close to airport(59)
Delicious breakfast(36)
Stayed multiple times(21)
Has rooms for families(5)
Negative reviews(79)
DREMO
Business Queen Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Amazing hotel, would book again when next I visit Xiamen!!, highly recommended
Response from Property: Hello! Thank you for your stay experience at Xiamen Outidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Outidao City Hotel is 10 minutes from SM Shopping Mall Plaza and 12 minutes from the airport. We look forward to your visit to "Outside Island" again. ," Discover more unique features with us and wish you a happy life!
dp travel
Business Queen Room
Stayed in Jul 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Clean and friendly staff. Good location next to airport.
David Hess
Business Queen Room
Stayed in Jul 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Jul 31, 2023
Great hotel with amazing service. I stayed for one week and the room was very clean. During my stay there was a typhoon and the staff was amazing to help with all information and safety precautions. I felt very welcomed through the whole time. Even the cleaning and security staff are all very friendly. The location is okay, walking distance to restaurants and SM Mall, but not close to Metro Station. Anyway Taxi can get you around Xiamen quite fast. I will come back. Thank you.
Response from Property: Dear guest: Hello! Thank you very much for choosing Waidao City Hotel. We are glad to see your good comments on the island. Your recognition is the greatest affirmation and honor for us. With your encouragement, we will continue to maintain high-quality service and do better and better. We sincerely look forward to your next visit.
ChaLove
Business Queen Room
Stayed in Mar 2023
Solo travelers
27 review
4.5/5
Great
Posted on Mar 4, 2023
This hotel is good for sleeping if you have a flight in the morning. Close to the airport. I liked the lighting options and the room is very big. Breakfast was a little oily but okay. I like that the robot brought me my food order to my door. That is cool and convenient. Only concern is that the room is a bit sexually suggestive, there was even a complimentary condom on the side table :/
Response from Property: Dear guest, thank you for staying at the Outer Island Hotel and being satisfied with our service. Thank you very much for your support and love for us. We will definitely work harder and wholeheartedly provide you with better service. We look forward to your next time Come! Thanks! PS. If you are satisfied with our service, the rating should be 5 points. thanks for your attention
Michael Xu Canwen
Family Room (Terrace)
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Overall is a great stay for a 4 star hotel
Guest User
City Family Friendly Themed Room
Stayed in Aug 2024
Family
2 review
4.6/5
Great
Posted on Aug 3, 2024
We booked a family room on the 8th floor. The room was large and the windows were large and bright. The child's crib has a separate cubicle, which is nice. The bathroom is separated from wet and dry areas, which is very practical.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your stay experience at Xiamen Outidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Outidao City Hotel is 10 minutes from SM Shopping Mall Plaza and 12 minutes from the airport. We look forward to your visit to "Outside Island" again. ," Discover more unique features with us and wish you a happy life!
Xin
Business Queen Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Check-in was smooth, the environment and style were nice, my wife said the view was good, the room had been slightly upgraded, and they specifically asked if a non-smoking room was needed, the service was very good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your stay at Xiamen Waidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Waidao City Hotel is 10 minutes away from SM Shopping Center Plaza and 12 minutes away from the airport. We look forward to your visit to "Waidao" again and discover more unique things with us. I wish you a happy life!
Tianzhilan：
Business Queen Room
Stayed in Mar 2024
Business travelers
191 review
4.0/5
Very Good
Posted on Apr 8, 2024
It feels a bit average. Hygiene: good, Facilities: It feels average, Environment: average, the front desk is okay. Service: good, the front desk is okay. ...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for sharing. We are sorry that we failed to provide the high-quality service you expected to experience in the store. Your feedback has been received by the hotel management team and we attach great importance to it. If it is convenient for you, we hope you can contact us so that we can understand your more detailed questions about the service. At the same time, we sincerely hope that you can feedback any problems to us at any time during your stay so that we can solve them for you as soon as possible and provide you with a satisfactory accommodation experience. Thank you again for your feedback, and hope that you can visit our hotel again and hope to bring you a different experience next time.
Guest User
City Family Friendly Themed Room
Stayed in Feb 2024
Family
43 review
2.5/5
Posted on Feb 23, 2024
The room was quiet, the mattress was comfortable, and the sheets and quilt covers were clean. Other things were not clean enough, and the hotel as a whole was not very clean.
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Response from Property: Dear guest: Hello! First of all, thank you very much for sharing your stay experience here. We have read it carefully and take it very seriously. We are very sorry that we failed to meet your expectations. Please allow me to express my sincerest apologies to you and wish you and your family to meet all the good things unexpectedly~
Guest User
City Family Friendly Themed Room
Stayed in Feb 2024
Family
30 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The hotel staff provided great service and patiently helped me change the room. It felt great! The room was spacious and bright, clean and sanitary, with a rich breakfast. It was suitable for the whole family to stay. It was a great experience! Not bad 😀
Original TextTranslated by Google
Response from Property: Hello! Thank you for your stay at Xiamen Waidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Waidao City Hotel is 10 minutes away from SM Shopping Center Plaza and 12 minutes away from the airport. We look forward to your visit to "Waidao" again and discover more unique things with us. I wish you a happy life!
wangbaolin63
Elegant Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel service is very good, especially Xiao Wei's meticulous service. In addition to condolences, he helped me with the itinerary in Xiamen. I am a little older and my mobile phone is not so flexible. Xiao Wei taught me how to book my itinerary. I am very grateful to him. The hotel is in good sanitary condition and very quiet.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your stay at Xiamen Waidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Waidao City Hotel is 10 minutes away from SM Shopping Center Plaza and 12 minutes away from the airport. We look forward to your visit to "Waidao" again and discover more unique things with us. I wish you a happy life!
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Travel with friends
10 review
3.7/5
Posted on Feb 12, 2024
Facilities: The hotel opened in 2018, the facilities are well maintained, there are no obvious stains on the walls, tables, floors, etc., it looks clean and tidy; there are smart robots delivering food, which is quite convenient Hygiene: The bedding is clean and hygienic, there is no obvious dust, etc. Environment: It is a little far from the subway station, you need to take a taxi, which is a bit troublesome
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you very much for sharing your stay experience here. We have read it carefully and take it very seriously. We are very sorry that we failed to meet your expectations. Please allow me to express my sincerest apologies to you and wish you and your family to meet all the good things unexpectedly~
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very good, very close to the city, very comfortable. It’s cheap and cost-effective. There are a lot of takeaways in convenient restaurants. I stayed with my girlfriend. Xiamen is really beautiful. I can watch the sunrise and sunset. It’s very comfortable.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your stay experience at Xiamen Outidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Outidao City Hotel is 10 minutes from SM Shopping Mall Plaza and 12 minutes from the airport. We look forward to your visit to "Outside Island" again. ," Discover more unique features with us and wish you a happy life!
Disneyzaitaotugou
Business Queen Room
Stayed in Jul 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Aug 4, 2024
I booked a business king room, and the front desk upgraded my room type for me. I originally made a detour and stayed in this hotel on purpose. I have stayed at this hotel no less than 20 times. I really fell in love with it. Every time I go there, I go with the theme of Orange Castle. Although I didn't stay this time, it still counts. A little wish of mine was fulfilled. I hope I can stay here next time I go back.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your stay experience at Xiamen Outidao City Hotel. We are honored by your love and sharing of the hotel. Xiamen Outidao City Hotel is 10 minutes from SM Shopping Mall Plaza and 12 minutes from the airport. We look forward to your visit to "Outside Island" again. ," Discover more unique features with us and wish you a happy life!
Dadadada，
Business Queen Room
Stayed in Jun 2024
Travel with friends
4 review
1.0/5
Posted on Jun 21, 2024
The room is large, but other than this, it is all shortcomings. The service attitude at the front desk is poor. It is recommended to manage it well. It takes half an hour for the takeaway to be delivered to the room in the lobby, and I have to wait until I fall asleep.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your opinion. I am very sorry for the inconvenience caused to you by entering the hotel. We will actively adopt your suggestions and make corrections as soon as possible. We hope that the next visit to the hotel can give you a different experience. I wish you a happy journey. ~