Crowne Plaza Xiamen Jimei Seaview

Crowne Plaza Xiamen Jimei Seaview Reviews

Crowne Plaza Xiamen Jimei Seaview

No. 866, Xingbin Road, Jimei District, Xiamen, Jimei District, Xiamen, Fujian, 361000, ChinaView Hotel Details
Crowne Plaza Xiamen Jimei Seaview
Crowne Plaza Xiamen Jimei SeaviewCrowne Plaza Xiamen Jimei SeaviewCrowne Plaza Xiamen Jimei Seaview
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Crowne Plaza Xiamen Jimei Seaview Guest Reviews

4.8/5
Excellent
4542 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(4542)
Positive reviews(4485)
Reviews with photos/video(1352)
Nice sea view(557)
Delicious breakfast(421)
Friendly front desk staff(297)
Large rooms(245)
Tasty restaurant(75)
Excellent afternoon tea(53)
Close to amusement park(35)
Has play area for children(29)
Negative reviews(57)
James
2 Double Standard
Stayed in Jul 2024
Solo travelers
61 review
5.0/5
Outstanding
Posted on Jul 8, 2024
As per my previous review, this hotel is the best Crowne plaza i have stayed at and one of the best hotels i have found in China. Without repeating my previous review, the rooms are new and excellent quality, the facilities perfect and the staff are exceptional - always friendly and amenable. Special mention for the housekeeping staff who seem to work tirelessly. I travel extensively so i can be fussy and sometimes dismissive of the ‘hotel experience’, but this hotel is really exceptional. I will return for sure
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a grateful joy for us to know that you enjoy our service and have spent a delightful time in our hotel. Providing warm and thoughtful service to every guest is our tenet . We will continue to work hard to make every guest came from afar enjoy a quality and personal experience. Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent Ho
Vita Loncar, Croatia
1 King Standard Seaview
Stayed in Mar 2024
Couples
14 review
4.7/5
Amazing
Posted on Mar 17, 2024
We came late in the evening, but they welcomed us warmly. The hotel upgraded us to the better room. In the morning we had just a perfect breakfast, I went to the swimming pool and spent a nice time swimming early in the morning. I can strongly recommend this hotel. Vita
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a great pleasure for us to know that you enjoy our service，breafast and have spent a delightful time in our hotel. Providing warm and thoughtful service to every guest is our purpose . We will continue to work hard to make every guest came from afar enjoy a quality and personal experience. Thank you again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
Jerome
1 King Standard
Stayed in Aug 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Although the check in procedure is a bit long, Overall, the hotel is very good both for holiday, but also for Business Location
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. We're regret to see you have an unpleasant experience in our hotel. Due to the summer holiday rush, the number of travelers has increased, as well as the workload of check-in and check-out. If you have any comments and needs, please feel free to contact us, we will make appropriate improvements according to your comments. Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent Ho
Kim Huat
1 King Standard
Stayed in Jul 2024
Business travelers
14 review
2.7/5
Posted on Aug 1, 2024
The location of the hotel is great as it is close to airport and the MTR . The hotel room cleanliness is acceptable quality. The breakfast food has many choices. The front desk service is very poor. The front desk reception (staff name Lottery) is not helpful at all. I have provided my IHG member number and requested him to add into the system to collect point but he did not do it. His understand of English was very poor. I have checked in with my passport and although I told him that nowadays immigration do not stamp the passport any more as it is by passing through electronic gate, but he keep requesting for immigration stamp. He is not friend and not even a smile on his face. After completed the registration, he did not even told me my room number and did tell me where the lift to room located. His services was the worst I had in many hotels that I have stayed.
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. We sincerely apologize for the inconvenience. Crowne Plaza Xiamen Jimei Seaview General Manager Vincent Ho
alex wong ks
2 Double Standard
Stayed in Jun 2024
Couples
9 review
4.5/5
Great
Posted on Jul 6, 2024
A first class hotel. Clean. Well decorated. Very good amenities. Good breakfast. We are very grateful to their conceiege. Mr Cheng Li spent a long time to teach me how to download the train app and how to book train tickets. Very kind and patient. Another staff also help me to get a local phone and phone card. Many thanks to all of them. The only drawback is the location. No convenient shop nearby. No metro. Seafood restaurants are 20mins walk from hotel under the hot sun with no shelter. The Chinese restaurant is Ok but choice rather limited.
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a grateful joy for us to know that you have spent a delightful time in our hotel. Our hotel is close to the main traffic road, which can easily through the viaduct to various attractions and transportation hubs, transportation is convenient. And there is a food court within a 10-minute walk of the hotel, where is full of restaurants and snacks, and you can enjoy authentic Xiamen snacks and fresh seafood there. Ask our concierge at your next hotel stay and we'll be willing to guide you. In addition, extremely happy you are satisfied to our service that follows the brand standard of Crowne Plaza on providing warm and pleasant stay for guests. We will continue to work hard to make every guest enjoy a quality and personalized experience. Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent Ho
Guest User
2 Double Standard
Stayed in Jun 2024
Solo travelers
2 review
3.7/5
Posted on Jul 20, 2024
Very noisy wedding happening during my stay. Hotel is far from main sites in Xiamen.
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. We're regret to receive your imperfect experience during the stay. Regarding your feedback of location opinions, Our hotel is close to the main traffic road, which can easily reach various attractions and transportation hubs. Thank you again for your comments, and look forward to seeing you again after continuous efforts and improvement! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent Ho
Lorenzo Bali
1 King Standard Seaview
Stayed in Mar 2024
Couples
20 review
4.5/5
Great
Posted on Mar 24, 2024
Very nice hotel, professional staff, good location, yummy breakfast and good restaurant. Clean, big room, all amenities available, Wifi working fine and big underground parking. I will surely be back
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing y experience with us. Our hotel enjoys a dual lake and sea backdrop that's a beautiful sight to behold. And our hotel is close to the main traffic road, which can easily reach various attractions and transportation hubs. And, extremely happy you are satisfied to our service that follows the brand standard of Crowne Plaza on providing warm and pleasant stay for guests. We will continue to work hard to make every guest come from afar enjoy a quality and personalized experience. Thank you again for your comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
z xhen
1 King Standard
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2023
Absolutely awesome!!! best customer sevice！Sherry chen, very friendly and details. Great room!!! Everything are premium, clean and comfortable. definitely will come back with family. Made an amazing memory of my trip!!!
6/7
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a great pleasure for everyone of us to know that you enjoy our service and have spent a delightful time in our hotel. Providing warm and thoughtful service to every guest is our aim . We will continue to work hard to make every guest came from afar enjoy a quality and personal experience. Thank you again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
Davis Lim
2 Double Standard
Stayed in Dec 2023
Family
49 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Upon check in, Manager Andy was at the reception and offered an upgrade when he saw that I was with my eighty years old mother and children. He was amazingly polite and I truly appreciated his effort to make our stay as comfortable as can be. The hotel is amongst the best in the region and I was given a room with sea view. Highly recommend this hotel to those who love a great view and impeccable service.
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It’s extremely glad that you are satisfied with our service, which follows the brand standards of Crowne Plaza. We will continue to work hard to make every guest come from afar enjoy a quality and personalized experience. Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
Yamamoto
1 King Standard
Stayed in Jun 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Jun 9, 2023
All in all I had a very good stay here. Staff speaks a little bit english and is very friendly and willing to help. The room was very clean, the view is great, the hotel bar was cozy and breakfast offered a huge choice and plenty of everything. I didn‘t see anything that could be improved and can fully recommend this hotel.
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a great joy for everyone of us to know that you have spent a warm and pleasant time in our hotel. Our hotel enjoys a dual lake and sea backdrop that's a beautiful sight to behold. And extremely happy you are satisfied with our breakfast. Every morning, our JOY All Day Dining provides guests with a variety of Chinese and Western style buffet breakfast, including over a dozen of cuisine, dessert and drinks. In addition, thank you for your recognition of our staff service. Providing warm and thoughtful service to every guest is our tenet . Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
Guest User
1 King Standard Seaview
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on May 6, 2023
Overall I was satisfied with their service, warm hearted staff and beautiful seaview. Nice wine with reasonable price, definitely will visit again.
Response from Property: Dear Guests, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing you experience with us. It's a great joy to know that you enjoy our service and have spent a warm and pleasant time in our hotel. The hotel enjoys a dual lake and sea backdrop that's a beautiful sight to behold. Our workLife sea view rooms not only equipped with panorama French window and rich greenery directly face the 180-drgree sea views of Xinglin Bay, but also eqcater to the needs of the modern business traveler. This includes a cleverly designed work-rest area with multi-function sofa nook. Thanks again for your comments, we will spare no efforts on providing better service and environment for all the guests. We sincerely anticipate guests a pleasant stay with us. Hope you can support us as always and welcome to our hotel next time! General Manager Vincent He
Azizul
Selected Queen Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Excellent location. Helpful staffs. Nice breakfast spread
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. It's a grateful joy for us to know that you have spent a delightful time in our hotel. We will continue to work hard to make every guest come from afar enjoy a quality and personalized experience. Thanks again for your positive comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
Francesco. 龙龙
1 King Standard
Stayed in Oct 2023
Travel with friends
68 review
3.5/5
Posted on Oct 7, 2023
Hotel neighbourhood not develop, reception and check-in/ check-out process fast.. Breakfast acceptable, the all day menu has some dishes not proprerly made especially the italian dishes, the chef do not have the concept of doing pasta.
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. We're regret to receive your imperfect experience during the stay. Our hotel is close to the main traffic road, which can easily reach various attractions and transportation hubs. Furthermore, the food court within walking distance is full of restaurants and snacks, and you can enjoy authentic Xiamen snacks and fresh seafood there. In addition, regarding your feedback of menu opinions, we will feedback to the food & beverage department to make corresponding improvement measures. Thank you again for your comments, and look forward to seeing you again after continuous efforts and improvement! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
Miss T.
1 King Standard Seaview
Stayed in Jan 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jan 21, 2023
Our stay here was nothing short of amazing. Friendly staff, clean rooms. Breakfast has western and local dishes. They have two restaurants, a local and western one. The western one closes at 11.The location is a bonus. Next time we’re in Xiamen we’re booking here again.
Response from Property: Dear Guests, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing you experience with us. It's a great joy for everyone of us to know that you enjoy our service and have spent a warm and pleasant time in our hotel. We sincerely anticipate guests a pleasant stay with us. Hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He
Woon Liou
1 King Junior Suite Lounge Access
Stayed in Jul 2023
Other
7 review
4.5/5
Great
Posted on Aug 20, 2023
The hotel is quite new, but check in and check out is very slow. Breakfast is average, thank you.
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Xiamen Jimei Seaview and sharing your experience with us. We're so sorry to see you have an unpleasant experience in our hotel. Due to the summer holiday rush, the number of travelers has increased, as well as the workload of check-in and check-out. We are deeply sorry again for not being able to provide you with the proper service in time. Furthermore，every morning, our JOY All Day Dining provides guests with a variety of Chinese and Western style buffet breakfast, including over a dozen of cuisine, dessert and drinks that are well received by guest favorite. If you have any comments and needs, please feel free to contact us, we will make appropriate improvements according to your comments. Thank you again for your comments, hope you can support us as always and welcome to our hotel next time! Crowne Plaza Xiamen Jimei Seaview General Manager Vincent He