Seashine Hotel (PalaceXiamen Zhongshan Road Huadu) Guest Reviews
4.6/5
Very Good
877 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.7
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All reviews(877)
Positive reviews(849)
Reviews with photos/video(157)
Delicious breakfast(90)
Friendly front desk staff(81)
Large rooms(54)
Convenient parking(32)
Would stay again(22)
Close to metro(16)
Convenient public transportation(10)
Delicious buffet(8)
Negative reviews(28)
FCLim
Elegant 2-bed Room
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 8, 2024
The front desk personnel was very helpful and willing to help me on my unusual request without any hesitation.
Room is big and comfortable and clean and very generous to supplies 4 bottles of mineral water.
There are two Seashine hotel in Siming District. So when taking a taxi be sure to mention the Seashine hotel at road 819 because there is another Seashine hotel at Siming District. And the address shown in the hotel card was so small, taxi driver hardly can see. We don't know mandarin so we requested the front desk to write down the address big enough for the taxi driver to read.
I enjoy the breakfast as there's plenty of choices even the famous sha cha mian and the peanut soup was available there. If you love coffee, their coffee is very strong....I love it.
Definitely recommend this hotel as the price is also very affordable for a 4 star hotel .
Response from Property: Dear guests,Hello!When we see your praise full of praise, every hotel staff's heart is deeply touched, like the warm sun, warm flow. Your recognition, for us, is a very precious treasure, it carries our efforts and efforts, but also encourages us to keep moving forward.At the same time, we also sincerely thank you for your valuable suggestion that the text on the business card is too small. Your care and attention provide us with the direction to improve ourselves. We have moved quickly to address this issue and strive to make every detail a better experience for our guests.Xiamen, this beautiful city, is more shining because of your arrival. And Yixiang Huadu Hotel, because of your understanding guests, full of warmth and vitality. We look forward to welcoming you again and hope that we can continue to create good memories for you and offer you our warmest service once again.Once again to express our heartfelt thanks to you, wish you a happy life and everything goes well!
Guest User
Elegant 2-bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Great hotel facilities, nice clean room, staff friendly. I would definitely stay here again when come back.
Response from Property: Honey! Thank you for your support and affirmation, as well as praise for our staff, we are very happy, we will continue to work hard! The first day in the room not only provides drinks and snacks, but also provides self-service laundry service Oh, looking forward to your visit again, wish you a happy life!
Guest User
Elegant Room - City-View (Double Bed)
Stayed in Jun 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jul 8, 2024
Good location, staff service good, near hotel many food
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel. We look forward to coming again and have a pleasant trip
Samuel Syd
Elegant Room - City-View (Double Bed)
Stayed in Sep 2024
Other
8 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Great location, not too far from Xiamen Railway Station. Basic amenities and furnitures appear to be worn. Diverse healthy breakfast items.
Response from Property: Dear guests, thank you for your stay and review. The hotel is located in the downtown area of Xiamen, very close to all attractions and convenient transportation. Our goal is to make our guests feel comfortable. Thank you for your recognition of our hotel. We look forward to your coming again.
Anonymous User
Elegant Room - City-View (Double Bed)
Stayed in Mar 2024
Family
14 review
5.0/5
Outstanding
Posted on May 5, 2024
Have a pleasant stay. The breakfast buffet was delicious, with a lot variety of options! The staff were attentive and went out of their way to ensure that we were comfortable
Response from Property: Very happy to see your praise ha! Can bring you a beautiful stay experience, is our greatest happiness, we will continue to work hard, the hotel lobby can be free luggage storage, child strollers and wheelchairs, to provide luggage packaging and help send express, taxi and other services, looking forward to meet you again oh, I wish you a pleasant trip
Guest User
Quality Double Room
Stayed in Feb 2024
Business travelers
61 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Good brrakfast, they can change into sahoor as well. Friendly staff
Response from Property: Honey! Thank you for your support and affirmation, as well as praise for our staff, we are very happy, we will continue to work hard! The first day in the room not only provides drinks and snacks, but also provides self-service laundry service Oh, looking forward to your visit again, wish you a happy life!
RonnieLoh
Elegant 2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 18, 2024
Hotel is clean. Foods is available just a few blocks behind the hoteL.
Response from Property: Dear little Master, "The hotel is located in the city center, close to Zhongshan Road, walk 300 meters subway entrance, BRT", convenient transportation. I am so surprised to receive your praise. I have the honor to be praised. All the hard work is worth it. I look forward to your coming again.
Guest User
Elegant Room - City-View (Double Bed)
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Aug 24, 2024
Room is clean but carpet looks worn out. Breakfast is good. WiFi has to be set up by their staff room by room which we find it weird.
Response from Property: Dear guest, thank you for your stay and comments. Hotel WIFI requires a Chinese mobile phone card to verify login. If you are an overseas card, our staff will help you set up WIFI login. Look forward to your visit again, wish you a happy life.
Chua Kim Yong
Elegant Room - City-View (Double Bed)
Stayed in May 2024
Business travelers
4 review
2.5/5
Posted on Jun 27, 2024
Poor front desk service. Norhing done when someone smoke publicly in the lobby waiting area. Room reno is old school. Will not come back
Response from Property: Dear guest, thank you for your stay and comments. The hotel attaches great importance to your feedback. There are no smoking signs in the lobby lounge area of the hotel. In addition, we will strengthen staff training to improve service awareness. I would like to express my sincere apologies and look forward to your coming again.
BBeast
Elegant 2-bed Room
Stayed in Nov 2023
Solo travelers
44 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Perfect stay in Xiamen
Located in the heart of Xiamen, spacious room and good facilities.
Last but not least, shout out to Carrey Gao for the assistance, she very helpful to the guests.
Definitely come back and stay there if I visit Xiamen again
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Elegant 2-bed Room
Stayed in May 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jun 25, 2024
The staff are polite and nice and the breakfast are very nice, with various type of dishes. . However, the facilities are relatively old. The air conditional function normally, but the room temperature stayed at 25 while we set to 21.
Response from Property: Dear guest, we are very sorry for the bad experience you have brought to your trip. We have attached great importance to your questions and responded to them. We look forward to your next inspection~
GEORGE SOH
Elegant 2-bed Room
Stayed in May 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jun 20, 2024
The rooms booked are very comfortable. The hotel also provides laundry facilities for guest at the Lobby floor. Staffs are also friendly and helpful.
Response from Property: Very happy to see your praise ha! Can bring you a beautiful stay experience, is our greatest happiness, we will not forget the original heart, continue to work hard, the hotel lobby can be free luggage storage, child strollers and wheelchairs, to provide luggage packaging and help send express, taxi and other services, looking forward to meet you again oh, I wish you a pleasant trip
Guest User
Elegant Room - City-View (Double Bed)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 15, 2024
Hotel personnels very accommodating. Breakfast food very good. We felt safe staying there.
Response from Property: Honey! Thank you for your support and affirmation, as well as praise for our staff, we are very happy, we will continue to work hard! The first day in the room not only provides drinks and snacks, but also provides self-service laundry service Oh, looking forward to your visit again, wish you a happy life!
Guest User
Elegant Room - City-View (Double Bed)
Stayed in Apr 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Aug 7, 2024
Not far from the metro station and food street, but the hygiene is average, maybe because of the facilities are a bit old.
Response from Property: Dear guest, hello! Thank you for your stay and review! The hotel is located in the center of Xiamen, located on Xiahe Road, near the subway station, bus station and bus rapid transit station, from the main attractions of South Putuo, Xiamen University, Gulangyu Island are also very close to it, the front desk also provides travel tips Yo ~ Look forward to your next stay
sersel
Elegant Room - City-View (Double Bed)
Stayed in Sep 2023
Solo travelers
42 review
4.2/5
Very Good
Posted on Oct 14, 2023
My stay here was a positive experience, especially considering my primary need for a cheaper and clean place to stay before catching my flight the next day. My flight wasn't too early, so I decided to stay in the city and randomly chose this hotel based on its price.
Upon entering the room, I was surprised by the huge size of both the room and the bathroom!. The bed, I must say, was very comfortable, which made for a restful night.
As I had read in other reviews, the hotel is indeed old, but it seems they put effort into keeping it as clean as possible. I didn't have any cleanliness issues during my stay. The bedsheets and towels were very clean, which was important to me. The carpet wasn't very clean, and the sofa in the room looked quite old. I didn't need to use them, so it wasn't a problem for me.
I also read that someone mentioned the elevator didn't work, and they had to carry their luggage. It was the same for me. Fortunately, my luggage was small, so I didn't mind too much. However, I can imagine it would be quite challenging for people with big luggage. I'm sure the hotel staff would help if asked, though.
It seems like the elevator issue is a recurring problem, and the hotel should fix it. Despite their efforts to maintain cleanliness and provide a positive experience in other aspects, a malfunctioning elevator is definitely a negative for them.
On the other hand, the staff at the hotel was friendly and always had a welcoming smile. Overall, it was a good one-night stay, especially considering the price. This hotel served its purpose well for my brief stay.
Response from Property: Dear guest, thank you for your stay and comments. First of all, I would like to express my sincere apologies to you, because the elevator maintenance problem caused your travel to be affected. Your comments are very gentlemanly: objective and fair, and give a very valuable reference for guests who are about to stay in the hotel or who are interested in staying in the hotel. The hotel has 4 elevators, 3 in the main building and 1 in the annex building. Because the hotel is a few years old, for the safety of the guests, we have increased the frequency of maintenance, which has also caused inconvenience to the majority of guests. If guests have any needs, our hotel staff will be sure to help. Sorry again, look forward to your stay again, wish you good luck!