Atour Hotel Ningbo Xiangshan People's Square Guest Reviews
4.8/5
Excellent
2314 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2314)
Positive reviews(2283)
Reviews with photos/video(169)
Friendly front desk staff(145)
Delicious breakfast(142)
Large rooms(92)
Convenient parking(92)
Perfect for business trips(28)
Located downtown(20)
Delicious seafood(19)
Has rooms for families(5)
Negative reviews(31)
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Great location. The staff is friendly and helpful.
Response from Property: 哈哈,朵兒家不僅簡約大氣上檔次,還低調奢華有內涵哦!細節決定成敗,服務和衞生是檢驗酒店的重要準,感謝您的認可,我們會繼續努力滴!
L Y Lee
Superior Queen Room
Stayed in Apr 2023
Business travelers
7 review
4.0/5
Very Good
Posted on May 30, 2023
Drainage system rather loud. Can hear whenever other guests are using the tap/shower. On the whole, it is good. Will still go back to Atour for my next trip to Xiangshan
Response from Property: Warm greeting from Atour Xiangshan. First of all, we are so appreciated for your highly comments and choice at our hotel. To what happened during your stay, please accept our deeply apology, hotel management takes the most attentions on guests’ satisfaction, your suggestion is our most precious wealth. We are looking forward to welcoming you again.
Hassan Mohammed
Guestroom (Double Bed)
Stayed in Nov 2023
Business travelers
29 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Nice and clean hotel
Response from Property: 您的五分好評BlingBling照亮了我們小夥伴的心靈,願快樂伴隨您的每一天,歡迎您常回來看看,朵兒還有更多的“貼心”等着您發現呦~
Guest User
Elegant Double Room
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Oct 1, 2024
good!
Response from Property: 親愛的朵友您好!朵兒非常開心您給的好評呀~“做最好體驗的酒店”一直都是亞朵的初心,希望能帶給客官不一樣的入住體驗~在亞朵,總有不期而遇的温暖,朵兒特別期待與您的下一次相遇!
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
8 review
4.7/5
Amazing
Posted on May 3, 2024
The room was very clean and spacious. The bed and pillows were very comfortable. The bathroom had plenty of hot water. There was no odor. The waiter was very nice. Free parking was available and the breakfast was very good. The buns were a little cold. The fruit was also very fresh.
Original TextTranslated by Google
Response from Property: Dear Duo fans, Duo has received your suggestions! Duo feels deeply guilty for giving you a bad impression. We can only be more considerate and attentive to your next stay. We hope to create a perfect stay experience for you when we meet again!
Guest User
Elegant Double Room
Stayed in Mar 2024
Other
15 review
5.0/5
Outstanding
Posted on May 2, 2024
Good service. I had a cup of hot black tea when I checked in. The breakfast room is large and has many breakfast varieties. Qiao Xuxu and Yumeng provided good service.
Original TextTranslated by Google
Response from Property: Your 5-point praise BlingBling has illuminated the hearts of our friends. May happiness accompany you every day. Welcome to come back often. Duoer has more "intimate" things waiting for you to discover!
Wangpomaiguadewang
Elegant Double Room
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Helped to upgrade the room type, which is a compliment. There were crumbs on the floor around the bed that were not cleaned up, which should be improved. Breakfast had everything you need, and the egg rolls were good. I ate several.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your favor and love for Atour Hotel. Your affirmation is our greatest motivation. The pace of progress will never stop.
Guest User
Family Friendly Room (2 Beds)
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 22, 2024
This is my first time booking a room at Atour Hotel. The service attitude, room hygiene and facilities are all good and worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your high recognition of Duoer. Duoer is very happy to hear that. Hope to see you again next time! May happiness be with you every day. You are welcome to come back often.
Guest User
Elegant Double Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
This is my Nth time staying at Atour People's Square. The front desk lady upgraded my room for free when I checked in. The room is quiet and clean, convenient for travel, and there are plenty of parking spaces in the hotel.
Original TextTranslated by Google
Response from Property: Seeing your recognition of Duoer, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us. We look forward to your next stay.
Guest User
Superior City-view Twin Room
Stayed in Jan 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Atour is really getting better and better. The location is very good. There are Starbucks and food stalls downstairs. The rooms are clean and spacious. The service is also good. The only drawback is that the sound insulation is not good. The neighbors are using water in the bathroom, which makes a lot of noise. You can also hear the neighbors talking. I guess it was a flaw when the building was built.
Original TextTranslated by Google
Response from Property: Seeing your recognition of Duoer, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us. We look forward to your next stay.
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 10, 2023
The service attitude is very good, the environment is also good, a hotel worth recommending for business trips! The manager enthusiastically recommended the seafood food stall, the overall feeling is good, worth recommending!
Original TextTranslated by Google
Response from Property: Seeing your recognition of Duoer, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us. We look forward to your next stay.
Guest User
Elegant Double Room
Stayed in Apr 2024
Family
9 review
2.5/5
Posted on May 4, 2024
The hotel service is OK, but the soundproofing of the room is really bad. When someone uses water, there is a huge noise, especially at night, it is almost like there is a small waterfall next to it. I couldn't sleep at all that night. When I called the front desk in the morning, the lady also heard it. Her attitude was very sincere, but unfortunately she didn't know the reason and had no solution. A person checking out next to me complained that the dog next door was barking in the middle of the night. It's hard to describe...
Original TextTranslated by Google
Response from Property: Dear Duo fans, Duo has received your suggestions! Duo feels deeply guilty for giving you a bad impression. We can only be more considerate and attentive to your next stay. We hope to create a perfect stay experience for you when we meet again!
Guest User
Elegant Double Room
Stayed in Sep 2023
Travel with friends
3 review
1.0/5
Posted on Oct 29, 2023
The environment is too bad. There are many small flies in the room. When I booked the room, I was not allowed to eat breakfast when I ate. I had to pay for breakfast. When I checked out, the front desk had a very bad attitude and asked me to pay for breakfast. After I opened the order, she saw that there was breakfast and said that she did not register it. Does it have anything to do with me if you did not register when I checked in? I really don't know how this hotel got such a high rating. Overall, this stay was very bad
Original TextTranslated by Google
6/9
Response from Property: Dear Duo fans, Duo has received your suggestions! Duo feels deeply guilty for giving you a bad impression. We can only be more considerate and attentive to your next stay. We hope to create a perfect stay experience for you when we meet again!
Caojichun
Superior City-view Twin Room
Stayed in Oct 2023
Family
17 review
5.0/5
Outstanding
Posted on Nov 18, 2023
The room is very big.. I came to visit with my parents. It was very comfortable.
Original TextTranslated by Google
Response from Property: Seeing your recognition of Duoer, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us. We look forward to your next stay.
Suhuacheyuan
Family Friendly Room (2 Beds)
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 13, 2023
The rooms are clean and quiet, and the service attitude is very good. The buffet breakfast suits our appetite, with both Chinese and Western food. The hotel is located in the People's Square in the center of Xiangshan, with convenient transportation.
Original TextTranslated by Google
Response from Property: Your five-point praise BlingBling has illuminated the hearts of our friends. May happiness accompany you every day. Welcome to come back often. Duoer has more "intimate" things waiting for you to discover.