Xingang Holiday Hotel(Xinzheng International Airport Shop)

The hotel staff were extremely friendly and helpful. My prepaid booking included free airport shuttle and breakfast. There was no shuttle service evident at the airport. However I asked at the money exchange if they would phone the hotel for me, which they did. Someone arrived promptly from the hotel who accompanied me to their vehicle with a driver. The ladies at the reception downloaded WeChat on my phone to make communication easy. Reception had no record of my booking through Trip.com or my arrival but sorted it efficiently and quickly. They were very welcoming. The staff insisted on carrying my bags and accompanying me to my room even though there’s an elevator. The room is appointed with many features including dressing gown, slippers, hot water jug, small fridge, snacks, toothbrush and toiletries. Complimentary fresh fruit was delivered to the room. The room had good light and a good view and blackout curtains. Breakfast was an extensive banquet with so many different dishes, hot and cold, cooked and fresh. Many of the Chinese dishes I found too vinegary for my taste. There was plenty of fruit, juice, biscuits and a toaster with white bread, butter and jam for a western palate. The entire hotel is exceptionally clean inside and out. The gardens attractive and maintained to a very high standard. After breakfast a van was available for shuttle service to the airport. I had 25 hours in Zhengzhou, not enough for sightseeing but enough for a really comfortable sleep in a quiet and beautifully decorated hotel.