Hotel Esencia
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Xpu Ha

Hotel Esencia

2024 Global 100 - Cultural Hotels
77734 Xpu, Xpu Ha, Quintana Roo 77750, Mexico
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With a stay at Hotel Esencia in Xpu-Ha, you'll be on the beach, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This beach resort is 12 mi (19.3 km) from Xplor Theme Park and 12.2 mi (19.7 km) from Ferry to Cozumel.Show More
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hotel overview picture
Highlights
Free parking
Delicious Breakfast
Airport drop-off available
Pets welcome
Lots to do
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All Amenities
Property Description
With a stay at Hotel Esencia in Xpu-Ha, you'll be on the beach, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This beach resort is 12 mi (19.3 km) from Xplor Theme Park and 12.2 mi (19.7 km) from Ferry to Cozumel.
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4.8/5
Amazing
Cleanliness4.8
Amenities4.8
Location4.8
Service4.8
All 42 Reviews
Surroundings
Landmarks: Rauxa Show
(550m)
Landmarks: Barcelo Maya Arena
(810m)
Landmarks: Cenote Azul
(880m)
Landmarks: Cenote Jardin del Eden
(1.0 km)
Landmarks: Xpu Ha - Victoria
(1.0 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Room (the Esencia Mansion)
9

Room (the Esencia Mansion)

4 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Jungle Suite
5

Jungle Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Suite (Master Jungle)
7

Suite (Master Jungle)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Suite (the Esencia)
6

Suite (the Esencia)

2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Villa (Yum-Ha Private Villa)
4

Villa (Yum-Ha Private Villa)

4 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Suite, 1 King Bed (Jungle Suite with Plunge Pool)
7

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Presidential Suite
9

Presidential Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Suite (Master Beach)
5

Suite (Master Beach)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Master Suite
7

Master Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Blackout curtains
Room Details
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Pool Villa
6

Pool Villa

Bedroom 1:2 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Suite with Beach View
6

Suite with Beach View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Suite (Rooftop Wellness)
7

Suite (Rooftop Wellness)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

4.8/5
Amazing
42 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.8
Average for similar properties in Xpu Ha
Most Mentioned
AI Summary
Exceptional service, beautiful location, immaculate cleanliness, and well-appointed rooms with thoughtful amenities. However, guests found the food and drink prices to be excessively high.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2024
Hotel Esencia is a true slice of paradise. Surrounded by abundant nature, this hotel offers an unparalleled escape, blending luxury and tranquillity effortlessly. From the impeccable staff and exquisite cuisine to the thoughtfully designed interiors and perfect location, every detail is flawless. Simply put, there’s nowhere quite like Hotel Esencia.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 29, 2024
My stay at Hotel Esencia was nothing short of magical—a true slice of paradise. From the moment I arrived, I felt as though I had stepped into an exclusive world, surrounded by lush jungle and the soothing sounds of nature. The resort is breathtakingly beautiful, and the beach is pure heaven. The staff are simply incredible—always smiling and making you feel like the most important guest on earth. Dining here is an experience in itself; every meal was exceptional. I fell in love with the chicken and lime soup, and my visits to Beefbar were unforgettable—the beef and chicken dishes were out of this world. The newly refurbished spa is the best I’ve ever experienced. With hot and cold plunge pools, an infrared sauna, and a chic herb and wellness room, it’s a haven of tranquility and style. My suite was pristine, stylish, and perfectly appointed, offering a serene retreat for a week of ultimate relaxation. Hotel Esencia is more than a resort; it’s a transformative experience. After a week of luxury and care, I left feeling completely rejuvenated—like I had been to the most exclusive rehab. I can’t wait to return to this extraordinary place.
C‍h‍r‍i‍s‍t‍y‍ ‍H
October 22, 2024
We had such an amazing trip! As always our favorite destination! The newly renovated spa was soooooo great and very much needed! We had dinner at Beef Bar after a beautiful massage. Everything was top notch! The staff is always so welcoming and accommodating and we can't wait to return!
j‍a‍s‍o‍n‍s‍O‍4‍2‍2‍1‍D‍T
October 22, 2024
I just returned from yet another stay at the stunning Hotel Esencia. From the moment I arrived, I was enveloped in luxury, beauty, and impeccable service. The spa is absolutely heavenly; the treatments were rejuvenating, and the tranquil ambiance left me feeling completely refreshed. The dining experience is unparalleled. Both Beefbar and Mistura once again blew me away. The quality and preparation at Beefbar is exceptional and everything was cooked to perfection. On the other hand, Mistura offers an exquisite fusion of local and international flair. Every dish was not only delicious but beautifully presented. The service at both restaurants (and especially the hotel) was flawless, with a team that goes above and beyond to ensure an exceptional experience. If you’re looking for a luxurious escape that combines relaxation, world-class dining, and an unforgettable experience, Hotel Esencia is the place to be. I can’t wait to return!
T‍h‍e‍M‍e‍l‍i‍s‍s‍a‍K
October 21, 2024
Last September, my husband and I had an extraordinary stay at Hotel Esencia, quickly making it our favorite hotel. While certainly expensive, last year’s experience was flawless, and we eagerly anticipated our return. Unfortunately, this year’s visit fell short. What’s still great: The beach remains stunning, easily rivaling some of our favorites around the world. The rooms are beautifully designed and well-maintained, and returning staff members like Omar and Augustine continue to provide excellent service. Unique experiences, such as the chance to swim with manatees or release baby sea turtles, still add a special touch to the stay. What fell short: Aside from the returning staff mentioned, we found that few others made much effort to ensure we had an exceptional stay. We arranged airport transportation, spa appointments, and confirmed amenities like the Seabob well in advance. After being informed that the Seabob was unavailable, we received an upsell email for a $1,000/night room upgrade, which seemed tactless. Our arrival at the property was rushed and impersonal, lacking the warm gestures we experienced last year, such as welcome drinks and cool towels. The spa’s closure due to ongoing renovation was communicated to us for the first time upon our arrival, despite our pre-booked treatments. We loved the previous spa's hydrotherapy experience, so even though villa-based services were offered with extended times, the experience was not very relaxing and it fell short of my expectations for a hotel of this caliber. We received a complimentary room upgrade after requesting it, but given the time of year and low occupancy rate, this was a missed opportunity for the hotel to proactively impress returning guests and recover from setbacks like the spa closure/communication issue. Service inconsistencies were apparent throughout. At Beefbar, servers struggled to answer basic questions about the wine list. One evening at the beach bar, our cocktails were incorrectly made, with no attempt to rectify the mistake, even after the mistake was acknowledged by a more experienced bartender. We received conflicting information from staff about restaurant hours and menu availability. Our first meal at Beefbar was disappointing, resembling the quality of a mid-tier all-inclusive resort, with unseasoned steak and gluey mashed potatoes. When we expressed that the meal was just okay, no follow-up occurred. We understand the hotel is still recovering from hurricane damage and therefore expected some changes. However, this stay did simply not meet last year’s exceptional standards, which is disappointing. Afterward, we spent a few nights at Belmond Maroma, where the service was consistently superior. Given Esencia’s high price point and reputation, there is room for improvement to return to the level of excellence we once experienced.
S‍D‍W‍a‍n‍d‍e‍r‍l‍u‍s‍t
September 18, 2024
I have stayed at some of the fanciest hotels (e.g., the Aman) but this one is definitely on the top of favorite list. Everything was so great. The experience I had at this hotel will ruin all future hotel experience. I love the fact that they do not nickel and dime you. Pool person always bring water and ice gratis. In addition, there are some complimentary activities available as well. Like some other reviewers have mentioned, the food is dismal for the hotel of this category. The food at the Beef Bar was a let down. Hopefully the food will be better the next time we come back.
T‍o‍n‍y‍ ‍D
June 24, 2024
My wife and I have stayed at this wonderful hotel twice and plan to go again this summer. Everything about this place is top level. The location, rooms, decor, staff, food all exceeded our high expectations. This place is a must visit if you’re looking for a private get away.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 21, 2024
Adımınızı atar atmaz sizi özel hissettiren bir yer. Soğuk havlu ve hoş geldiniz içeceğiyle karşılandık. Stephania bizi karşılayıp otelle ilgili bütün detayları paylaştı. Sabah istediğimiz saatte balkonumuza kahve ve kruvasan bırakıldı. Yosun sezonu olmasına rağmen Denize girdiğimiz alan sürekli temizlendi. yakında mantese lerle yüzüp kayak ve padle board yapabileceğiniz açık bir cenote var. Belli satlerde bir personel eşliğinde ziyaret edebilirsiniz. Odaya günde iki kere temizlik girip yatağınızı gün ve gece için hazırlıyorlar.
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Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–12:30

Front desk hours: 24/7

The property will provide check-in details after booking

To check-in, contact the property 2 days in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$3,428.43 (approx. CAD 240.25) per pet per day

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 52
With a stay at Hotel Esencia in Xpu-Ha, you'll be on the beach, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This beach resort is 12 mi (19.3 km) from Xplor Theme Park and 12.2 mi (19.7 km) from Ferry to Cozumel.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the theme park shuttle (surcharge).

Grab a bite at Beefbar Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Make yourself at home in one of the 48 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

Does Hotel Esencia have breakfast?

Yes, Hotel Esencia have the high-rated breakfast including: American.

What times are Hotel Esencia check-in and check-out?

Hotel Esencia check-in time is 15:00 and the check-out time is 12:30.

What are amenities in Hotel Esencia?

Hotel Esencia amenities including .

What is Hotel Esencia cancellation policy?

The cancellation policy for Hotel Esencia varies depending on the type of room and booking conditions.

How much does it cost to stay at Hotel Esencia?

Prices at Hotel Esencia change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Hotel Esencia nearby landmarks?

Hotel Esencia locates at the center of Xpu Ha. The nearby landmarks include Rauxa Show, and it is 550m from your search (straight-line distance).

About This Property

Average Price FromCAD8143
Hotel Star Rating5