DoubleTree by Hilton Ya'An Reviews

When we couldn't understand the language, they politely responded using a translation app on their smartphones. Also, when we requested a taxi, if we had any trouble, they told us to contact them on Wechat and followed us until we arrived at the hotel. However, I wish you would have called the taxi company instead of hailing a taxi on the street. I thought I would be able to stay more securely if there was a taxi contracted with the hotel or a courtesy car for sightseeing spots. Anyway, thank you for your help during our stay.

Recommend 5/5

Located in the center of the city, there are many restaurants around, so the location was very good. Also, there was someone at the front desk who could speak English, which was helpful. As other reviewers have said, the breakfast was not only varied, but also had many local foods, so I was very satisfied. The only disappointing thing was that there were no rooms with bathtubs in the twin rooms. It would be fine in the summer, but on cold winter days, as a Japanese person, I wanted to take a bath. I wish they would offer twin rooms with bathtubs.

The room is very clean, the service staff is very kind, and the location is good. The front desk staff answered very patiently when we asked him questions. It is a hotel worth staying in.

The hotel is in a good location. You can see the Qingyi River from the window. There is a supermarket and a food court downstairs. The room is fully equipped and clean. The shower water temperature is suitable and the water volume is sufficient. The hotel service staff is very enthusiastic and responsive. The cookies given upon check-in are delicious😋

【#Hotel Scenery Revealed#】The scenery outside the window is so beautiful that it instantly makes people feel good! 🏨✨Have you ever thought that your mood will also be affected by the scenery outside the window? Next time you stay in a hotel, you might as well choose a room with a beautiful view and let your mood soar with the beautiful scenery! ✈️😊Remember to share your beautiful scenery pictures~ #旅行小提示#

The rooms are clean and sanitary, the public areas are bright and tidy, and it is very convenient to travel. The breakfast is rich. The service is quite enthusiastic. It is a recommended holiday family hotel.

The hotel is relatively new and in a good location. There are restaurants and night markets around it. The service is good and there is an underground parking lot. The air conditioner in the room is a bit loud, but it does not affect the overall experience. It is a hotel worth staying in.

The hotel is clean and quiet, with free parking in the basement. The waiters are also very friendly and upgraded the room for free. There is a commercial street downstairs, so it is very convenient to buy something and have a meal. Good review!

The hotel has two robots that can help deliver food. You don't have to go downstairs to pick up the food yourself. It's very convenient. The front desk staff at the hotel has a good service attitude and helped to delay check-out for free.

Full of panda elements. I love the decoration of the hotel. I left the charger in the room when I checked out. I didn't find it yet. The hotel front desk took the initiative to call and help mail it. Meticulous service

A very good hotel. The newly opened hotel has complete facilities, good hygiene, comfortable accommodation and convenient transportation. From check-in to check-out, every staff member I met was very polite, especially the front desk service, which was warm and patient. They asked about some places to visit around and told us in great detail. After check-out, the staff asked about the stay experience and collected opinions to improve the hotel's service level. Hotels like this must be praised~

The hotel is in a good location, with convenient parking. The environment inside the hotel is also very good. It should have just opened not long ago. The facilities and equipment are very new, giving people a very comfortable feeling as soon as they enter the door. The concierge front desk staff is very enthusiastic and professional. The check-in speed is very fast. The complimentary cookies are also very delicious. The service attitude is also super good. The facilities are complete, the gym and swimming pool are very good, the children have a lot of fun, and I will come again!!!

It's been a few days in a flash. Because I passed by Ya'an on my way to western Sichuan, I was too tired to drive until midnight and chose this hotel to stay. It was very comfortable when I entered the lobby. I felt unwell in the morning, so I went to the People's Hospital for a check-up. I came back at 3:30 in the afternoon to pack my luggage and checked out at 4 o'clock. The front desk guy and the short-haired handsome guy were very nice. They didn't tell Feidi that they would charge me for the room. They also gave my little daughter a small dessert they made themselves. Parking is also very convenient, the room is spacious, comfortable and clean, there is also laundry service, and the breakfast is also delicious. Sorry for the late praise!