Zuo'an Hotel (Yulonghe Shili Gallery) Guest Reviews
4.7/5
Outstanding
288 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(288)
Positive reviews(284)
Reviews with photos/video(176)
Loved the view(105)
Delicious breakfast(54)
Great location(48)
Friendly front desk staff(16)
Well designed(13)
Perfect for business trips(9)
Great air circulation(6)
Negative reviews(4)
Kinsey Camelio
River-view Twin Room (With balcony)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel was beautiful. The view was amazing. There are didis in the area so you can easily order a car to surrounding places. It’s quiet at night. The staff was super friendly and kind. They served us breakfast and coffee every morning. The day we left the didis were busy and they helped us order a car off of the APPs (we cannot speak Chinese). And they even paid the fair. If I returned to Yangshuo I would stay here again!
Response from Property: Thank you for sharing your stay experience. The hotel is located in the Yulong River Scenic Area, adjacent to the Shilihualang Scenic Area, and 7 kilometers away from West Street. It has an excellent geographical location. Surrounded by mountains and rivers, the scenery is picturesque, away from the hustle and bustle of the city and the worries of traffic congestion. We warmly look forward to your visit again!
Guest User
Panorama Family Friendly Suite (Terrace)
Stayed in Jun 2024
Family
21 review
5.0/5
Outstanding
Posted on Jul 7, 2024
IT was a real nice place to stay.
The workers and staff at the hotel are nice
breakfast was great
they helped a. lot with finding and getting information about nearby tourist attractions.
Response from Property: 感謝您的認可和支持!酒店地處遇龍河景區內,毗鄰十里畫廊景區,距離西街7公里,地理位置絕佳。依山傍水,風景如畫,遠離喧囂的鬧市和交通擁堵的煩憂。我們會繼續秉承用心服務的理念,為您提供更優質的服務。期待再次相見!
Guest User
River-view Twin Room (With balcony)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel was lovely and clean and had the most beautiful scenery. The hotel staff were so willing to help in booking different excursions, transport, breakfast preferences and room changes. I would definitely recommend.
Response from Property: 感謝您的認可和支持!酒店地處遇龍河景區內,毗鄰十里畫廊景區,距離西街7公里,地理位置絕佳。依山傍水,風景如畫,遠離喧囂的鬧市和交通擁堵的煩憂。我們會繼續秉承用心服務的理念,為您提供更優質的服務。期待再次相見!
JAISINGH
River-view Twin Room (With balcony)
Stayed in Mar 2024
Family
13 review
3.7/5
Posted on Jun 19, 2024
Location is good , Staff specially at the evening time reception Jia Jia (Not sure of her name ) was extremely helpful . Breakfast for foreigners is one thing they need to work on .Rooms are good .
Response from Property: 尊貴的賓客, 感謝您的入住和您寶貴的反饋!關於您提出的早餐問題,外網有展示早餐類型、酒店提供中式固定套餐。入住後得知您們完全不吃中餐的情況下、溝通過後我們這邊馬上外出採購食材,給您們早餐提供烤麪包、果醬、牛角包、煎蛋、咖啡、水果等食物;但您們要求提供玉米片、淡奶油、煎餅等等、陽朔旅遊小縣城無法採購到的食材、對於不合理的要求酒店有權利拒絕、您表示不理解、同時也聯繫了攜程客服跟您溝通早餐問題、還是無法達成共識,很遺憾此次入住沒能讓您滿意,請您放心,我們會繼續保持高標準的服務,同時也會採納您的建議來完善自身期待未來有機會再次為您提供服務!
Guest User
Deluxe Room - River-View (Double Bed) (Balcony)
Stayed in Jul 2023
Couples
5 review
4.2/5
Very Good
Posted on Aug 15, 2023
✅ Very beautiful and spacious room with a spectacular mountain view. Location is perfect. There is a western restaurant not far from the hotel, bamboo rafting and so on. The room was clean with a good smell. BUT
⛔️ 1) check in was postponed. We came at 14:00 being tired and hungry but had to wait for 30 minutes more
2) no western food at all. The breakfast was very poor and not tasty: An egg,a chinese style noodles,and a chinese rice soup.
3) the stuff was not friendly from the beginning giving you an attitude though disgraced you . The reception woman promised to drive us to the sights at the exact time and when we came they said they were not going to do that . And the next day it happened again when we asked to drive us to the town.
So we lost much time
Only the girl that served breakfast was nice there.
Response from Property: Dear guest, due to differences in Chinese culture, language and habits, the hotel is also very helpless for subsequent misunderstandings, and will not reply. Thank you for choosing Yulong Zuo'an, and I wish you a happy life!
D deeeeeee
River-view Queen Room (With Balcony)
Stayed in Mar 2023
Solo travelers
8 review
4.5/5
Great
Posted on Apr 2, 2023
The staff were helpful and pleasant. They ensured I was very comfortable and recommended some good spots to eat as well as activities.
Response from Property: Thank you very much for your liking and satisfaction. Zuo'an Hotel is located on the edge of Yulong River. You can walk to Yulong River in one minute, and drive to the Big Banyan Tree Scenic Spot in Shili Gallery in three minutes. It is only 7km away from the West Street of the county seat. Among the mountains and rivers, away from the hustle and bustle of the city. Looking forward to your next vacation in Saga, I wish you a happy life here! Working smoothly!
Sanyura
Shanshui Starry Sky Suite (180° Full Floor-to-Ceiling Glass + Automated Starry Ceiling + Mountain-View Large Bathtub + 270° Private Panoramic Terrace)
Stayed in Apr 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jun 2, 2023
I think this hotel requires no praise ❤️🥰🔥
6/10
Response from Property: Thank you very much for your praise, thank you for your recognition of our work, the boss Uncle Biao has been committed to making all the friends who come here experience the comfort and peace of mind of home. We offer a Chinese-style set menu for breakfast, including Guilin rice noodles, meat buns, eggs, white porridge or preserved egg porridge, small corn buns, black tea and fruits, all of which are cooked and prepared by the kitchen lady in the morning. The ingredients are fresh, and the taste of Guilin rice noodles is very good. The family members who have eaten are very satisfied with our breakfast~~ Our house is located next to the Qinglong Bridge in the core Yangshuo Yulong Scenic Area. It is one kilometer away from Shili Gallery and seven kilometers away from West Street. The entrance is Yulong River. The location is very superior , You can enjoy the sudden and unexpected peaks on both sides of the Yulong River from the room. In the drizzle, bamboo rafts are slowly descending the misty Yulong River. If you don’t want to go out and make a pot of tea in the room, your family and friends are by your side. With the fragrance of tea and the mountains and rivers in front of you, it is a good place to relax and take a vacation! look forward to seeing you next time
Lily_madspirit
River-view Queen Room (With Balcony)
Stayed in Feb 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Mar 7, 2023
Me and my friend had a very nice time at this hotel . Beautiful view , peaceful area , good and welcoming staff . Everything in our room was clean , no bad smell, no dust .
Will come again if i get a chance ☀️🫶🏻
Response from Property: Dear friend, thank you very much for your 5-star praise. Thank you for your recognition of our work. The boss, Uncle Biao, has always been committed to making all the friends who come here experience the comfort and peace of mind of home. We offer a Chinese-style set menu for breakfast, including Guilin rice noodles, meat buns, eggs, white porridge or preserved egg porridge, small corn buns, black tea and fruits, all of which are cooked and prepared by the kitchen lady in the morning. The ingredients are fresh, and the taste of Guilin rice noodles is very good. The family members who have eaten are very satisfied with our breakfast~~ Our house is located next to the Qinglong Bridge in the core Yulong Scenic Area. It is three kilometers away from Shili Gallery and seven kilometers away from West Street. The Yulong River is at the door. The location is very superior. You can enjoy the abrupt peaks on both sides of the Yulong River from the room. In the drizzle, bamboo rafts are slowly descending the misty Yulong River. If you don’t want to go out and make a pot of tea in the room, your family and friends are by your side. The fragrance is accompanied by the mountains and rivers in front of you, it is a good place to relax and take a vacation! Looking forward to your next visit
Guest User
River-view Queen Room (With Balcony)
Stayed in Nov 2022
Other
3 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Amazing hotel 🥰 super helpful stuff that helped me to arrange all my trips, find the way to get everywhere and even drop me off. The location of the hotel is very convenient, a lot of attractions around. Around 15 monturas ride to the west street. Amazing view outside, right out of the window you can see the river with bamboo boats. Highly recommend staying in this hotel 👍☺️
Response from Property: Dear Saga family, thank you very much for your love and affirmation of Saga. Everyone at the front desk is very happy to see that you praised the considerate service. Thank you for your recognition of our work. The boss, Uncle Biao, has always been committed to making all the friends who come here experience the comfort and peace of mind of home. Our house is located next to the Qinglong Bridge in the core Yulong Scenic Area. It is three kilometers away from Shili Gallery and seven kilometers away from West Street. The Yulong River is at the door. The geographical location is very superior. In the rain, one after another bamboo rafts are slowly descending the misty Yulong River. In the golden autumn and October, cycling through the continuous wheat fields, and there are bursts of cooking smoke from the village at sunset. The boss likes to be grounded like this I hope to recommend this lifestyle to family members who live here. The most popular starry sky suite is equipped with a panoramic glass skylight, full 180-degree floor-to-ceiling glass, like living in a landscape painting, lying on the bed during the day, you can watch the clouds and clouds, and at night through the skylight, you can admire the moon and count the stars. A pot of tea, savor the fragrance of tea, escape the fast-paced life of the big city, come to Zoan to relieve your fatigue and enjoy the slow pace, remember to come back to see us often!
Marco1
Deluxe Room - River-View (Double Bed) (Balcony)
Stayed in Nov 2022
Couples
5 review
5.0/5
Outstanding
Posted on Jan 26, 2023
We had a very nice time at the hotel during Christmas. The staff was super helpful and friendly. With the rental scooter it only takes a short time to some good restaurant and scenic spots. The view out of the hotel is amazing. I highly recommend this Hotel if you are looking for a place to stay.
Response from Property: Happy New Year! Dear Saga family, thank you very much for your love and affirmation of Saga. Everyone at the front desk is very happy to see you praising your considerate service. Thank you for your recognition of our work. The boss, Uncle Biao, has always been committed to making everyone The friends who come here experience the comfort and peace of mind like home. Our house is located next to the Qinglong Bridge in the core Yulong Scenic Area. It is three kilometers away from Shili Gallery and seven kilometers away from West Street. The Yulong River is at the door. The geographical location is very superior. In the rain, one after another bamboo rafts are slowly descending the misty Yulong River. In the golden autumn and October, cycling through the continuous wheat fields, and there are bursts of cooking smoke from the village at sunset. The boss likes to be grounded like this I hope to recommend this lifestyle to family members who live here. The most popular starry sky suite is equipped with a panoramic glass skylight, full 180-degree floor-to-ceiling glass, like living in a landscape painting, lying on the bed during the day, you can watch the clouds and clouds, and at night through the skylight, you can admire the moon and count the stars. A pot of tea, savoring the fragrance of tea carefully, escape from the fast-paced life in the big city, come to Zoan to relieve your fatigue and enjoy the slow pace! Wishing you and your family good health, success and prosperity in the Year of the Rabbit!
Guest User
Shanshui Starry Sky Suite (180° Full Floor-to-Ceiling Glass + Automated Starry Ceiling + Mountain-View Large Bathtub + 270° Private Panoramic Terrace)
Stayed in Nov 2022
Family
3 review
5.0/5
Outstanding
Posted on Dec 30, 2022
Really great room at the top of the 5 story building. A bit out of town, but was only a 10-15 minute car ride to west street. Heaters worked great. Super accommodating staff. Beautiful views of the river and mountains in the background. Would definitely stay here again.
Response from Property: Thank you very much for your full marks. Thank you for your liking to Saga Hotel. The attentive and thoughtful service has always been our unremitting efforts. I am very glad to see that you have a pleasant holiday here. The hotel borrows a side of beautiful water, and breathes the fresh air of nature in such a landscape. After being relaxed and happy, people will sigh how there is such a good place. I hope to come back often when I have time. We are enthusiastic and look forward to meeting you again
The_antihero
Panorama Family Friendly Suite (Terrace)
Stayed in Nov 2022
Travel with friends
14 review
5.0/5
Outstanding
Posted on Dec 28, 2022
The hotel has the best hospitality. The staff was very helpful and went above and beyond to ensure our stay was comfortable. I was highly impressed by how they made us feel at home❤️😊! The view from our room was also amazing, it was a pleasurable and wonderful experience.
6/9
Response from Property: Thank you very much for your full marks. Thank you for your liking to Saga Hotel. The attentive and thoughtful service has always been our unremitting efforts. I am very glad to see that you have a pleasant holiday here. The hotel borrows a side of beautiful water, and breathes the fresh air of nature in such a landscape. After being relaxed and happy, people will sigh how there is such a good place. I hope to come back often when I have time. We are enthusiastic and look forward to meeting you again
Anonymous User
River-view Queen Room (With Balcony)
Stayed in Nov 2022
Couples
61 review
5.0/5
Outstanding
Posted on Dec 22, 2022
Had a GREAT stay here, if your looking for somewhere quiet and relaxing with amazing views this is the place! We stayed in December so was pretty cold and empty which added to the relaxing atmosphere. The hotel staff are so kind and helpful, assisted us buying tickets to local activities and hiring a scooter which they provided. Would 100% recommend and would definitely stay again.
Response from Property: Thank you for your stay and praise ~ and share with you the real feelings after check-in! We treat every customer as a family member and make continuous efforts to provide customers with meticulous and considerate personalized services. We will work harder to do a good job in every service detail and create a warm and homely atmosphere for every customer. I hope to come back often when I have time. We look forward to seeing you again with enthusiasm.
Breana Williams
Panorama Room
Stayed in Jul 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 6, 2022
This hotel was worth every coin ! I booked the panoramic room and it was just as the picture ! The bathtub was relaxing and the bed was soft ! The service was amazing ! San-San the hostess was my favorite ! She made sure I was comfortable and squared away from the moment I walked into the hotel ! I will def. Be back again ! If you are looking for peace and serenity please book this hotel !
Response from Property: Dear Zuoan family, thank you very much for your love and affirmation of Zuoan. Thank you for your recognition of our work. The boss, Uncle Biao, has always been committed to making all the friends who come to experience the comfort and peace of home. Our house is located next to Qinglong Bridge in the core Yulong Scenic Spot. It is 3 kilometers away from Shili Gallery and 7 kilometers away from West Street. The Yulong River is at the door. In the rain, bamboo rafts slowly descended in the misty Yulong River. I don’t want to go out and make a pot of tea in the room. Family and friends are by my side. Let the fragrance of tea accompany the mountains and rivers in front of me. Looking forward to your next visit with your family
Alicia van Rooyen
River-view Queen Room (With Balcony)
Stayed in Jun 2022
Travel with friends
6 review
4.5/5
Great
Posted on Jul 23, 2022
Great hotel to break away from the city life. Spectacular view with Yulong river just in front of hotel. Owners of the hotel are very kind, warm hearted and generous. Most scenic spots are nearby and it's convienent to rent a scooter to travel to these spots. There is no swimming pool, people swim in the yulong river after 6pm
The down sides of the hotel are that the beds were a little hard and there is no western restaurant in side, access to food is a little unconvienent.
Response from Property: Thank you for choosing Yangshuo Zuan Hotel and for your excellent review! The hotel is far away from the hustle and bustle of the city. It is located in the most beautiful section of Yulong River with beautiful scenery. It is surrounded by green hills and has an elegant environment. Finally, we sincerely welcome you to visit again and wish you a happy life!