Best Western Yantai Hotel

Best Western Yantai Hotel Reviews

Best Western Yantai Hotel

No.18 Zhifutun Road, Zhifu District, Yantai, Shandong, 264000, ChinaView Hotel Details
Best Western Yantai Hotel
Best Western Yantai HotelBest Western Yantai HotelBest Western Yantai Hotel
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Best Western Yantai Hotel Guest Reviews

4.5/5
Good
3503 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(3503)
Positive reviews(3377)
Reviews with photos/video(565)
Friendly front desk staff(405)
Easy to get around(403)
Delicious breakfast(357)
Close to train station(163)
Convenient for shopping(138)
Excellent afternoon tea(50)
Awesome gym(22)
Loved the beach(21)
Negative reviews(126)
Dawn_DDY
Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
7 review
4.5/5
Great
Posted on Oct 19, 2023
I always stay in this hotel when I travel in Yantai. This time the service is great and the breakfast is much better. Two issues are the bathroom was not cleaned well and there were a lot of group travelers during the breakfast.
Response from Property: Dear customer: Hello! Thank you for your feedback and sharing your stay experience with everyone! It is with your supervision and encouragement that we can continuously discover and correct problems, and Xiaobei can make significant progress and continuously improve ourselves! Thank you for your support and love towards us! Looking forward to your next visit, I wish you and your family happiness and health!
Josh deng
Deluxe Queen Room
Stayed in Oct 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 21, 2023
This hotel is very good and all the staff are very friendly and great service
Response from Property: Dear customer: Hello! Thank you very much for your trust and support! Your full score review makes me feel honored. Every need you have is our happy mission, and every satisfaction you have is our happy harvest. Thank you for your kindness and support, and we sincerely look forward to your next visit! Wishing you and your family happiness and happiness every day!
Peter Pietro
Deluxe Queen Room
Stayed in Jun 2023
Business travelers
117 review
3.2/5
Posted on Jun 30, 2023
I wrote my review of this hotel in another one. I can add that a lot of buses and tourists are crowded all the time. I also don't understand why this hotel has 5 stars.
Response from Property: Thank you for your feedback during your busy schedule. We apologize that this stay did not provide you with a perfect stay experience. Seeing your feedback and suggestions, we attach great importance to them and deeply feel uneasy. In the future, we will continue to improve our own shortcomings, continuously improve service quality, and strive to make every guest stay comfortable and reassuring. We apologize again and look forward to your visit again~
Luca Manca
Deluxe Queen Room
Stayed in Apr 2023
Business travelers
26 review
1.7/5
Posted on Apr 29, 2023
Unfortunately this hotel does not represent the effort and the spirit of the Best Western brand. I have stayed in several Best Western hotels in the world and none have given me an experience quite as negative as this one. The staff at the reception, who did not speak English, were incredibly rude and laughed at foreign customers who were doing their best to communicate. The cleaning of the rooms was poor with strong smoke smells (despite having asked for a non-smoking room). The advertised gym was none existant and breakfast only catered for local customers. I would strongly advise foreign customers to look for another hotel in the area that provides the hospitality you would expect from an international chain.
Response from Property: Dear valued guest, we are so sorry for your not good stay experience, and it was so important for us to improve our hard and soft service。The case will be pass to the related departments and take action to impove it immediately. Thank again for your feedback and looking forward to see you next time.
3000367025
Deluxe Queen Room
Stayed in Jan 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 28, 2023
Zhege jiudian hai keyi,zhoubian bijiao anjing,zaochan yibanban!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Family
65 review
4.7/5
Amazing
Posted on Oct 4, 2024
It's my first time staying in this hotel. The location is excellent. There is a large shopping mall next to it. It's not far from Chaoyang Pedestrian Street. The front desk clerk was warm and polite. He upgraded our room. The room was clean and hygienic. I recommend everyone to stay in this hotel.
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Guest User
Executive Queen Room
Stayed in Sep 2024
Couples
20 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel is located in a very prosperous area, across the street from Wuyue Plaza. The front desk lady was very friendly and enthusiastic, and upgraded my room to a higher floor with a very good night view. The most important thing is: although it is located in a prosperous area, it is very quiet at night. You know, the train station is not far away, and the sound insulation is very good! I also gave a souvenir when I left the store, a little heart for the lady 🤍
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Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
16 review
4.2/5
Very Good
Posted on Sep 21, 2024
The location is OK, you can walk to Yantai Station, there are many choices for eating around, and there is a shopping mall next to it! The front desk service is good, the room was upgraded, and on the last day I came to pick up an old Huawei charger, and I borrowed it. The service is very good!
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Guest User
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel is clean and sanitary with many interesting places. Every day, the cleaning staff comes to clean and provide us with a lot of convenience for our travel. I hope it will get better and better. In short, I am quite satisfied.
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Response from Property: Thank you very much for your praise of our hotel! I am glad that the environment and location of the hotel can bring convenience to your travel. At the same time, the surrounding Wuyue Plaza and special snacks can also meet your needs for eating, drinking and having fun. We have been working hard to provide guests with a comfortable accommodation experience and convenient surrounding environment. I hope you have a good time in Yantai, and I look forward to your next visit to continue to enjoy the high-quality service of our hotel and the rich life around you.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The service is attentive and thoughtful, the room is modern, the hotel is newly renovated so it is very clean and has no odor, the front desk staff and the room service staff are super warm, in short, it is very comfortable to stay. Both adults and children like it.
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Response from Property: Seeing your recognition, Xiaobei feels very happy. We will keep working hard to let more customers feel our sincerity. With your encouragement, we will work harder! We will live up to your trust and treat every customer who comes to the store as our own family. We will not forget our original intention and keep moving forward! Please believe that whether you are on a business trip or traveling, Xiaobei will be your only choice~ Xiaobei is waiting for you here~
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel is in a very good location, close to the train station. There are small commodities in the shopping mall and supermarket downstairs. The hotel facilities are complete, and the charging piles, gym and laundry room are all well equipped. The service staff at the front desk are very enthusiastic, and the breakfast is also good and worth recommending.
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Response from Property: In order to provide you with a comfortable environment, we dare not slack off in every link. Your satisfaction is our greatest happiness. We look forward to seeing you again!
Shishi♥sun♥xin
Deluxe 2-bed Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The room is really nice, a five-star hotel Location: close to the train station, very convenient Sanitation: Although the hotel opened early, it is very clean. Service: The service is in place, greetings at the door.
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Guest User
Deluxe Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
This treasure hotel I accidentally discovered while traveling is very humane, clean and sanitary, with a good attitude. It is worth recommending! The front desk lady is very patient and the breakfast is very rich. I like it.
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Molanxin
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Facilities: Complete Hygiene: Good Environment: Comfortable Service: In place and enthusiastic. Breakfast ingredients are fresh and rich. It is very close to the train station, and the transportation is convenient. There are shopping malls around, and it is very convenient to take the bus to various attractions. This is my second time staying in this hotel. Every staff member is very nice.
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Response from Property: We smiled before we met, and our lives were promised when we first met. I hope that every time you go to a distant place, you will be accompanied by Xiaobei. I hope that because of Xiaobei, you will make every city no longer strange. Xiaobei is willing to quietly wait for you in the future. Thank you for your review, we will continue to work hard!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The location of the hotel is OK, and there are many attractions around. The hotel room is clean and well-equipped. The upgraded room has a bathtub, separate wet and dry areas, and a disposable toilet seat, which is very clean and hygienic. The service staff is enthusiastic and the breakfast is delicious. I am very satisfied and will recommend it to my friends. I recommend everyone to take the 17 bus, which will make you feel very good and you can see all the attractions along the way.
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6/7