Hotel Royal Chiao Hsi Reviews

Very good hotel including nice and friendly staff, nice view, good facilities and good restaurants.

The hot spring to good. We enjoy so much! The hotel is very good and we enjoy so much.

This hotel is great. Staff are friendly, room is extremely clean with great views. The onsen and its facilities are also good for a retreat or family getaway.

The service as well as the food was fantabulous and professional. The room was clean and warm. The staff were kind and hospitable. We will definitely pay another visit and recommend the hotel to friends. No cap!

All was good if not excellent.

Although a little expensive, it’s a great experience! Great getaway from the busy city life and get to relax in hot spring. The meals included were buffet style and really yummy

Nice resort hotel with great facilities, entertainment and hot spring

I booked this Hotel with the expectation of it being 5 Stars. All in all, the location was great, it was secluded and offered great views of Yilan. Transportation that was provided (at cost to us) was convenient and they were willing to pick us up from Taipei City which made it accessible. The Hotel facilities were plentiful and offered a lot for both adults and children of all ages. Room was clean and the Hot Tub in the room was great. Last thing, the drivers that drove the shuttle around town were amazing and would not only do a quick tour of the town, but would also go out of their way (when they could) to drop us off at locations that would be more convenient for us. The hotel offers customers use of their facilities up until 6pm the following day which worked for us as we wanted to escape from the families that checked in on the Saturday and left the following day. However, that's where the good part of the review ends. Perhaps it was that we booked over a Weekend, however it seemed like the hotel staff were not as friendly as the Drivers that drove the shuttles over the weekend. Although the check-in lady was nice, the staff at the restaurant weren't as friendly. As it may have been a busy weekend, my wife and I were seated in the "Meeting Hall" for our dinner. Although it was positioned to us that we would be further away from the buffet, I didn't realise how far we were seated until we have to pass through a corridor, exit the restaurant and be seated in a room that is meant to host company functions. (you could tell by how bright the lights were turned on and the projector in the front of the room) . Our server was insistent in taking away the plate that were used for the Shrimp shells without asking if we were done on 4 occasions. At the time my wife and I had a plateful of shrimp that we were peeling. Second, about the food - most of the hot food is served just below room temperature, so by the time we got back to our seat (in the meeting room) it was cold. Third, if you go on a weekend be prepared for the long lines at the buffet. For dinner the selection is ok by 5 star hotel standards, there weren't any empty trays and they were willing to restock when the hotplates ran out. On the Sunday morning, we booked a time slot for breakfast. Came down on time and still needed to wait at the bar for 15 mins before they could help us with a table. As for selection of food for the breakfast slot, there is plenty of food so you won't go hungry. At the same time, don't expect too much with selection of fruits or from the western menu. Facilities - For Gentlemen, you will be fine. All parts of the Sauna, Change Rooms were in good condition. For my Wife, she felt that the women's pool area change room was not left in a good condition. The other areas were up to standard. In the end, I believe that this may have "once" been a really great hotel. However for the price they charge now and for what you get in terms of price, service and facilities, there is definitely better value for money elsewhere in the area. We paid close to $17000NTD or close to $570 USD per night for our stay, but definitely did not get our money's worth through this experience. For 5 Stars, there is a lot to be left desired.

The white moonlight in my mind, the environment, service, facilities, and experience are all first-class. The only thing to be explained in advance is that everything here needs to be booked in advance, from taking the bus to the hotel (one day in advance) to eating and playing any activities, you need to make an appointment in advance The buffet is very rich in the morning and evening and is suitable for Asian stomachs, with many ********* specialties. If you don’t eat breakfast, you can choose to eat the set meal at noon, but you must make an appointment in advance. The independent bathtub in the room is very comfortable, and I didn’t go to the public area. The transportation connection is very convenient, 250 Taiwan dollars per person from Taipei to the hotel.

I have stayed here many times and I am very satisfied every time👍. I will stay here again next time😊😊 One stay and two meals, it’s well worth the money. The hot spring ♨️ is very good and the whole trip was enjoyable.

Jiaoxi Master has been operating it with care since its opening. Every time I go back to Taiwan, I want to pay a return visit. I really like it. The shuttle bus service is also very convenient for passengers taking public transportation.

Taiwan's representative hot spring hotel. The service is meticulous, especially the fact that you can continue to use the facilities until 17:00 after check-out, which is amazing. Dinner and breakfast at Yuntian Buffet Restaurant are better than ever!

This time I stayed here to celebrate my birthday, and I got a free small cheesecake! The overall feeling of staying here is great, the staff are very friendly, I will stay here again if I have the chance! Overall, it is highly recommended and the hot springs are great^ ^

It’s rare to go on vacation, maybe because it’s the end of summer vacation, and even though it’s Monday, the occupancy rate is still full! The hotel is a long-established hotel, but the service is still excellent. I will come back next time during the off-season~