Yixing Grand Hotel

Yixing Grand Hotel Reviews

Yixing Grand Hotel

No.70 Dongshan West Road, Yixing, Jiangsu, 214206, ChinaView Hotel Details
Yixing Grand Hotel
Yixing Grand HotelYixing Grand HotelYixing Grand Hotel
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Yixing Grand Hotel Guest Reviews

4.8/5
Excellent
2083 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2083)
Positive reviews(2073)
Reviews with photos/video(540)
Delicious breakfast(303)
Convenient parking(151)
Delicious buffet(75)
Perfect for kids(61)
Great swimming pool(53)
Has play area for children(43)
Luxurious(19)
Clean pool(17)
Negative reviews(10)
Guest User
Deluxe Smart Room (Double bed) (Building a)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Amazing service and experience, highly recommend!
Response from Property: Dear Guests:Thank you very much for choosing YiXing Grand Hotel and we do appreciate your sincere comment.It’s ourpleasure to provide you high-quality service and make your stay comfortable. We look forward to seeing you again!
Guest User
Special Queen Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Everything was nice and I will come back next time
Response from Property: Dear Guests:Thank you very much for choosing YiXing Grand Hotel and we do appreciate your sincere comment.It’s ourpleasure to provide you high-quality service and make your stay comfortable. We look forward to seeing you again!
Jessie Khor Pui Yoke
Cozy Room (Double bed) (Building b)
Stayed in Mar 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 22, 2023
Very good and comfortable hotel, clean and convenient. We use this hotel again next trip.
Response from Property: Dear Guests:Thank you very much for choosing YiXing Grand Hotel and we do appreciate your sincere comment.It’s ourpleasure to provide you high-quality service and make your stay comfortable. We look forward to seeing you again!
Andrew Kevin
Deluxe Room (Double bed) (Building b)
Stayed in Jul 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Fantastic hotel for service and friendliness. The room was very clean I will stay here again. The breakfast is tip top.
Response from Property: Dear Guests:Thank you very much for choosing YiXing Grand Hotel and we do appreciate your sincere comment.It’s ourpleasure to provide you high-quality service and make your stay comfortable. We look forward to seeing you again!
Guest User
Cozy Room (Double bed) (Building b)
Stayed in May 2024
Travel with friends
70 review
5.0/5
Outstanding
Posted on Jun 26, 2024
nice location
Response from Property: Dear Guests:Thank you very much for choosing YiXing Grand Hotel and we do appreciate your sincere comment.It’s ourpleasure to provide you high-quality service and make your stay comfortable. We look forward to seeing you again!
Guest User
Cozy Room (Double bed) (Building b)
Stayed in May 2024
Couples
1 review
2.6/5
Posted on Jun 9, 2024
Summary: Service form is greater than substance. 1. The wifi signal is extremely weak and the mobile phone has not been able to connect to it all night. The ipad can barely connect with a measly network speed of only a few kilobytes. I called the front desk to report the internet speed, and the reply was: "There is something wrong with your mobile phone settings, and I won't fix it even if the network administrator is off work." Finally, I used the data for one night. When staying in a hotel for the first time, you need to use your own data to access the Internet. . . I have no network facilities. 2. The TV on-demand function is just a decoration (as shown in the picture) 3. Breakfast costs 48 per person extra. The quality is very average and many dishes are slow to be replenished. 4. Before leaving, I asked the front desk about the car cleaning service. They said it had been wiped, but there was obviously no sign of it. The security guard may also know that he didn't wipe it, so he came over and wiped it twice symbolically, saying that it was useless even if it was windy, and that his mouth should be more positive than his hands. advantage: 1. The recreation center on level B is okay.
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Response from Property: Dear guest: Thank you very much for choosing to stay at Yixing Hotel! Thank you for your valuable comments. We have reported your comments and suggestions to the relevant departments for rectification to better meet your requirements. We will continue to work hard to continuously improve our service quality and provide guests with high-quality services. Looking forward to your visit again!
Guest User
Cozy Room (Double bed) (Building b)
Stayed in Oct 2024
Business travelers
21 review
1.2/5
Posted on Nov 9, 2024
Others said the service was very good, but I didn't feel the service was good at all. Maybe I booked Building B and the service standards were not up to par.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at Yixing Hotel! Thank you for your love and recognition of our services. We have fed back your comments and suggestions to the relevant departments, and we will continue to work hard to continuously improve our service quality so that you and more guests can enjoy better and warmer services. Sincerely look forward to your visit again!
Guest User
Cozy Room (2 beds) (Building b)
Stayed in Apr 2024
Family
7 review
4.5/5
Great
Posted on May 7, 2024
Because my child was young before, I always stayed in parent-child hotels, which were more expensive, but not as good as I thought. At most, they had more things. This time, firstly, there were no good hotels nearby, and secondly, I thought that my child was older, so I shouldn't be too picky. I chose this hotel based on the principle of saving as much as possible. I didn't expect to be unexpectedly satisfied. The service staff was very enthusiastic, the breakfast was very rich, there was a swimming pool, a gym, table tennis and billiards, and a playground for children on the first floor of the basement, the gym was quite large, and table tennis and billiards were charged, so I thought the price was a little high
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6/7
Response from Property: Dear guests: Thank you for staying at Yixing Hotel and giving us your review! Your review is the greatest encouragement and affirmation to us. We are glad that our service can make you feel good. We will continue to work hard to continuously improve our service quality so that you and more guests can enjoy more warm service. We sincerely look forward to your visit again!
Guest User
Deluxe Room (Double bed) (Building b)
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 5, 2024
During the May Day holiday, I took my family to Yixing for a trip. We gave the Yixing Grand Hotel where we stayed a full score. From the moment we stepped into the hotel, we felt the warm and meticulous service of every staff member. The room we stayed in was large and clean, comfortable, the swimming pool and gym were free, and the hotel's meals were rich and colorful. During the three days of stay, when the car was parked in the hotel parking lot, the two security guards also cleaned the car and wiped it spotlessly. Thank you to the two security guards and thank you to all the staff.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Yixing Hotel and giving us your review! Your review is the greatest encouragement and affirmation to us. We are glad that our service can make you feel good. We will continue to work hard to continuously improve our service quality so that you and more guests can enjoy more warm service. We sincerely look forward to your visit again!
hanghysen
Deluxe Smart Room (Double bed) (Building a)
Stayed in Apr 2024
Family
16 review
4.7/5
Amazing
Posted on May 4, 2024
Regardless of other things, I have to give a good review for this service! From the moment I checked in, all kinds of services were great! Building A is relatively new and good in all aspects. There were a lot of people for breakfast on May Day, but I understand.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Yixing Hotel and giving us your review! Your review is the greatest encouragement and affirmation to us. We are glad that our service can make you feel good. We will continue to work hard to continuously improve our service quality so that you and more guests can enjoy more warm service. We sincerely look forward to your visit again!
Diannaosijiyoubingdu
Deluxe Smart Room (Double bed) (Building a)
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 4, 2024
Facilities: Parking is very convenient and the hotel is very grand. Hygiene: Intelligent room, good sleep. Service: The hotel staff are very warm and thoughtful, the breakfast is well received, with a wide variety and delicious. I will choose to stay next time, thank you
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Response from Property: Dear guest: Hello! Thank you very much for your comments and love for our store. We will continue to work hard to improve the service level of our store. We look forward to your visit again!
Ageba
Building A Colorful Smart Family Twin Room
Stayed in Apr 2024
Family
19 review
5.0/5
Outstanding
Posted on May 6, 2024
Facilities: The newly renovated colorful room type in Building A, the facilities are all intelligent and the room is relatively new Sanitation: Generally good, the carpet is recommended to pay attention to the details Service: The service is really good, from the check-in, there is a smile to welcome, the parking lot security uncle also enthusiastically helped wash the car. The only thing I think is a little problem is the staff who make pancakes for breakfast. The attitude is very enthusiastic, but the efficiency really needs to be improved during holidays when there are a lot of customers. There are not too many people waiting in line for pancakes in the morning, and it takes a long time to wait. The process of making a normal pancake that does not require any additional ingredients takes three minutes.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at Yixing Hotel! Thank you for your love and recognition of our service. We have fed back your opinions and suggestions to the relevant departments. We will continue to work hard to continuously improve our service quality so that you and more guests can enjoy better and warmer services. Sincerely look forward to your visit again!
Shangyoutiantang
Building A Colorful Smart Family Twin Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on May 4, 2024
The service is very enthusiastic from check-in to check-out. It is an old hotel. It is very comfortable after renovation. The whole house is equipped with smart control Xiaodu robot, smart toilet, rich breakfast, buffet dinner is very cost-effective, and the service attitude is very good. The car is clean every day, and small gifts are given every day. A warm hotel
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6/9
Response from Property: Dear guests: Thank you for staying at Yixing Hotel! We are glad that our service is loved and recognized by you. We will continue to uphold the service concept of "providing the best service to create touching and surprises for guests" and continuously improve our service quality so that you and more guests can enjoy better service. We sincerely look forward to your visit again!
Guest User
Deluxe Room (Double bed) (Building b)
Stayed in Apr 2024
Family
24 review
5.0/5
Outstanding
Posted on May 6, 2024
This hotel is really the perfect hotel for this trip. Although the hotel is not very new, it is well maintained, every corner is very clean, and the service pays attention to details. Especially in terms of service management, it is the best hotel I have stayed in in recent years. From the moment you enter the lobby, you feel like home. Check-in and guide to the room, every detail is served with a smile. The service staff in the hotel lobby and restaurant are very friendly and competent, especially the parking lot security guards. As long as it doesn't rain for a few days, they will help you wash your car every day. I really have to praise it. Very good service. The hotel is in a good location and it is very convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your comments and love for our store. We will continue to work hard to improve the service level of our store. We look forward to your visit again!
Tuduidui
Cozy Room (Double bed) (Building b)
Stayed in Apr 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on May 5, 2024
The service is very enthusiastic, as follows: 1. Check-in front desk, enthusiastically wipe and wash luggage. 2. Scrub parked vehicles every day, it feels like spring breeze 3. Rich breakfast, **99 yuan group purchase buffet dinner is unforgettable. The hotel service staff is generous and considerate, making people feel at home. I hope friends have the opportunity to experience the supreme service of this hotel!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Yixing Hotel! We are glad that our service is loved and recognized by you. We will continue to uphold the service concept of "providing the best service to create touching and surprises for guests" and continuously improve our service quality so that you and more guests can enjoy better service. We sincerely look forward to your visit again!