To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(129)
Positive reviews(28)
Reviews with photos/video(8)
Awesome stay(12)
Great service(11)
Great location(10)
Clean and tidy(8)
Convenient location(6)
Negative reviews(1)
Guest User
Accessible Twin Room
Stayed in 2024년 4월
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2024년4월10일
The service and the location were excellent!!
6/7
Response from Property: Dear Guest Thank You for your very kind review, We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.
Guest User
Accessible Twin Room
Stayed in 2024년 2월
Travel with friends
1 review
4.2/5
Very Good
Posted on 2024년4월5일
The location is convenient, situated between the town and the train station. The staff are friendly too. I really enjoyed my time there.
Response from Property: Dear Guest Thank You for your very kind review, We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.
Anonymous User
Double Room
Stayed in 2023년 11월
Family
30 review
4.2/5
Very Good
Posted on 2023년11월23일
Not far from York station.
Response from Property: Dear Guest Thank You for your very kind review, We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.
Guest User
Twin Room
Stayed in 2023년 5월
Travel with friends
3 review
5.0/5
Outstanding
Posted on 2023년5월15일
Nice staff. We asked for early check-in so the staff tried to find the rooms for us. Fortunately, there was the available rooms so we could have early check-in to keep our luggage before going out.
Response from Property: Reply from the property:Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
Icarus Tse
Twin Room
Stayed in 2023년 9월
Family
2 review
3.7/5
Posted on 2023년10월3일
The hotel location is nice that around 10 minutes walking distance from the train station.
The whole check in process was so efficient and I like the little bar and the pool table so we can relax in the evening!
The room is big enough, clean and tidy.
Response from Property: Dear Guest Thank You for your very kind review, We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.
Bei Li
Four Single Room
Stayed in 2023년 6월
Family
7 review
4.5/5
Great
Posted on 2023년6월16일
Really love the room and the outlook of it!! Although have to comment that the layout of the room was quite inconvenient 🤣, needing to walk the whole room just to get to the other end.
Response from Property: Reply from the property:Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
StevensJohn
Double Room
Stayed in 2023년 2월
Business travelers
1 review
4.5/5
Great
Posted on 2023년2월8일
An excellent no-frills hotel with friendly staff. Good bed, great shower, and good breakfast. Great value for money.
Response from Property: Reply from the property:Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
Guest User
Twin Room
Stayed in 2023년 1월
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2023년1월31일
Hotel very clean food excellent staff very helpful only downfall Its a 20 min walk into town
Response from Property: Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
Alex Hi
Four Single Room
Stayed in 2023년 5월
Family
16 review
4.0/5
Very Good
Posted on 2023년6월10일
Not bad! Enough for us as a family. Clean and convenient.
Response from Property: Reply from the property:Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
Anonymous User
Double Room
Stayed in 2022년 12월
Couples
1 review
4.0/5
Very Good
Posted on 2022년12월3일
The hotel is close enough to the city centre without being right in the middle of it. The rooms are clean and pleasant and the staff are very friendly. Would certainly stay with Ibis next time we visit York
Response from Property: Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
Yannnnnnn
Double Room
Stayed in 2022년 6월
Travel with friends
17 review
4.2/5
Very Good
Posted on 2022년6월17일
The room is larger than my expectations.
Response from Property: Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
緋雪
Twin Room
Stayed in 2022년 7월
Travel with friends
8 review
3.2/5
Posted on 2022년7월21일
Good location, less than 20 mins walk to the city centre, but we happened to stay during the hottest days of the year and there are no air con and the fans are very dirty and full of dust, so we cant use it, the floor is dirty and bugs come out, but the bed and toilets seems clean. The room is like an oven, extremely hot, even hotter than the outside. Other than the above, the staff is nice and friendly.
Response from Property: Dear GuestThank You for your review, I am sorry on this occasion things were not as expected and I have shared your feedback with the team to improve on. Kind Regards John Holroyd General Manager
Cynthia
Double Room
Stayed in 2022년 1월
Couples
13 review
4.0/5
Very Good
Posted on 2022년1월6일
The location is easy to find just 10 minutes walk from the train station. Yet the facilities maybe too old the bathroom door is not easy to be closed. There are also some black stain in the corner and on the wall too.
Response from Property: Dear Guest Thank You for your kind review of ibis York Centre, We look forward to welcoming you back in the future. Kind Regards John Holroyd General Manager.
LauraLYT
Accessible Twin Room
Stayed in 2023년 12월
Travel with friends
16 review
5.0/5
Outstanding
Posted on 2023년12월12일
very good
Response from Property: Dear Guest Thank You for your very kind review, We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.
Guest User
Four Single Room
Stayed in 2023년 12월
Family
12 review
4.0/5
Very Good
Posted on 2024년1월27일
It's about a 15-minute walk from the train station and within walking distance to the city. Breakfast is a standard English breakfast, and there is a supermarket diagonally opposite the hotel.
Original TextTranslated by Google
Response from Property: Dear Guest Thank You for your very kind review, We are all delighted you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager.