The hotel service attitude was very good. We booked a room with a sofa bed from Ctrip, but when we arrived at the hotel, we were told that Ctrip only booked a room for two adults. Because the sofa bed requires time to clean the room, make the bed, etc., the hotel coordinated a room for us in order not to make us wait too long. But I must complain to Ctrip. All our rooms were booked with a sofa bed for children, and included breakfast for two adults and one child, but when we arrived at each hotel, we were told that there were only two adults, and there was no information about the child on the hotel reservation. In other words, Ctrip charged my child for breakfast and accommodation, but when I actually arrived at the local hotel, I found out that the child had free breakfast. Haha, Ctrip is too unkind.
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