SAKAI Tomohiko
May 6, 2024
I stayed here during the Golden Week of 2024. The historic main building is quite tasteful, but the tatami mats are worn out, and the maintenance and cleaning are not good, so it is dusty. The bathroom is shared, and it is not cleaned well, so the stench of urine stones is unpleasant. As for the food, the Nakais did not work well together, and they argued in front of the customers, and the arrangements were poor, so the rice was served late, and when I asked for it, they forgot, and then the two of them brought the rice container. I could not eat calmly. I can feel their sincerity, but I get the impression that they lack customer service skills. The food was not so good, and I wonder if they had lined up the sea bream sashimi early on? It was loose, and the food looked good, but it was ruined. The solid fuel for the pot and the grill did not last long, so I had to ask for more, which was a disappointment. I wonder if they did not try it before serving it to the customers? It's just a shame. The breakfast grilled food was topped with cooked fish and fried egg, and it was my first time to see it cooked using solid fuel. The food at dinner and breakfast was not particularly elaborate, so it was not worth the price. When checking out, I was charged the full amount, even though I had paid in advance by card. I pointed this out and everything was fine, but it was a pain to the end. The garden appears to be of historical value, but it did not seem to be well maintained, so I refrained from visiting. There were other issues, such as the vending machine not working properly, but that's all I have to say. I do not recommend it.
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