Ramada by Wyndham Zephyrhills

I am very dissatisfied with the hotel service. It is the second year that I arrived at the hotel and they told me that my reservation was cancelled. I received an email the day before with the confirmation and when it arrived they told me that it was canceled and the person at the front of the hotel was very rude and never tried to help me resolve the situation Me

we stayed here while working on an issue at our home. Carmen at the front desk was wonderful. She was responsive to a few concerns and went above and beyond to make sure we had a wonderful stay. Clean, friendly staff. Bedding clean, great proximitry to restaurants and shopping.

I'm here at the Quality Inn Zephyrhills-Dade City again. I forgot to mention in my review for May 2023 that there were also packaged mini donuts at breakfast; those have now been replaced with fresh mini muffins. It was just as pleasant a stay this time as last. Everyone is just as helpful and personable. This time, I must give a special shoutout to Norma, who makes sure your rooms get tidied in a timely manner.

I stayed at the Zephyrhills Quality Inn for 24 days in May while having cataract surgery. I found my stay to be very pleasant. I opted for the King bed room; it had everything I needed in the way of furnishings. There were way more than enough TV channel choices, and the WIFI worked fine every day at any hour. The breakfast bar was adequate--no eggs--but waffles, yay! Also, there were 3 cereal offerings, granola bars, yogurt, apples, orange juice, and coffee. All the staff are friendly and helpful; however, I must give a special shoutout to always professional while personable graveyard shift desk clerk, Sherry. I woke several nights in the early AM hours and went downstairs to go outside for a bit of a cigarette. Sherry always had an entertaining story to tell. At present, there is some room remodeling in process during office hours. Also, the old carpet in the 1st floor hall and in the rooms is stained; however, those old carpets are scheduled to be replaced. I recommend that you make your reservation well in advance of your planned stay. This hotel is very popular. There were days when no vacancy signs were hung on the front doors.

On the positive side, the employees were very professional & friendly. The beds (mattress & sheets) were comfortable & clean. But...the carpets were astoundingly bad. When we walked in the room our feet got instantly dirty. Looking at the carpet in the elevator was frightening! The smell of cleaning agents were very strong. There was a fan in the bathroom that went on with the only light that sounded like we were landing a plane. There was no talking when the light was on. The breakfast was barely a breakfast. The price was very high for this kind of accommodation. I hope to never have to stay here again.

We were tired and it was getting late, several places were sold out . When we arrived at Quality Inn Zephyrhills, Carmen was friendly and efficient in getting us in and settled. The room was clean and neat. There was some minor wear on items in the room: one towel was showing bare threads in spots. A tear in the carpet where the door stop rests. Overall, we were delighted and happy. In the morning, Ashley greeted us with a smile and a "grab bag" for breakfast. We would stay here again.