Orient Boutique Hotel

Orient Boutique Hotel Reviews

Orient Boutique Hotel

No. 19 Jiyang Middle Road, Zhangjiagang, Jiangsu, 215600, ChinaView Hotel Details
Orient Boutique Hotel
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Orient Boutique Hotel Guest Reviews

4.7/5
Outstanding
937 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(937)
Positive reviews(922)
Reviews with photos/video(173)
Great value for money(47)
Classy environment(35)
Delicious breakfast(28)
Convenient parking(24)
Friendly front desk staff(22)
Great location(22)
Stayed multiple times(7)
Perfect for business trips(5)
Negative reviews(15)
Guest User
Boutique Room (2 beds) (Special promotion)
Stayed in Jun 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Jun 4, 2024
Hotel was good and place was great, green and clean. I really liked
GURAV
Boutique Room (2 beds) (Special promotion)
Stayed in Jul 2023
Other
24 review
5.0/5
Outstanding
Posted on Jul 29, 2023
Very good 😊
Guest User
Wonderful Double Bed Room
Stayed in Oct 2021
Solo travelers
8 review
4.0/5
Very Good
Posted on Oct 25, 2021
Convenient location close to attractions. Straightforward check in. The rooms are very spacious and very comfortable. The en-suite has a bath and a shower. The rooms are light and airy and have big windows looking to the front of the property. The rooms are fully equipped although the TV channels were all Chinese but difficult to get pictures. Missed breakfast finished at 9pm. very good value for money
Guest User
Standard Single Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 14, 2024
I like this place. Every time I come here, the waiter helps me solve the problem. Thank you.
Original TextTranslated by Google
Guest User
Standard Single Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Elegant environment, considerate and comfortable service
Original TextTranslated by Google
Response from Property: Dear customers, we always believe that good reputation must be recommended by the most sincere satisfaction of guests, and we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel, and we sincerely look forward to your visit again!
Anonymous User
Jushui Wealth Chess&Cards Double Bed Room
Stayed in Feb 2024
Couples
5 review
2.7/5
Posted on Feb 13, 2024
Very old hotel, the room settings are also very old. I booked this hotel for the mahjong room. There are scattered melon seed shells on the carpet at the entrance, and there are napkins and nut shells thrown by others under the sofa by the window. The environment after cleaning is so bad. The room smells very smokey, and the cleaning staff did not open the window for ventilation. The TV set-top box is hidden behind the TV, and the remote control cannot be operated. It took a long time to fix it. The sound of the air conditioner outdoor unit is very loud at night, like the sound of a tractor, which makes it difficult to sleep well. The window can barely be closed. The room is equipped with an unknown brand of mineral water. The double breakfast delivered to the room is completely different from the advertised buffet breakfast. In addition to white porridge and grain porridge, there are only sesame cakes, knife-cut white steamed buns, a little bit of pickled mustard, pumpkin, tea eggs, soy milk, and milk. The most bizarre thing is that there is duck neck for breakfast? ? ? There is nothing else. This kind of buffet breakfast costs 38 per person, which is really outrageous! ! ! I will never go to this hotel again
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Gerongwangrong
Boutique Room (2 beds) (Special promotion)
Stayed in Jan 2024
Business travelers
172 review
4.2/5
Very Good
Posted on Jan 21, 2024
The cleaning is actually quite clean, but the room has a bit of odor. The parking lot is inside the hotel, which is very good. It is very close to the old street. It is very convenient for eating, drinking and having fun. The service attitude is also very good. The decoration is a bit old. The check-out time is extended to 2 pm, which is very good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Guest User
Boutique Room (2 beds) (Special promotion)
Stayed in Jan 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Clean and sanitary, the location is also very good. The front desk lady is also very responsible. The floor is also clean and sanitary, the room is moderate, and it is very suitable for business trips. A good place with good quality and low price
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Nivn
Executive Business Suite
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good, like it
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Guest User
Boutique Room (2 beds) (Special promotion)
Stayed in May 2024
Family
45 review
3.5/5
Posted on May 5, 2024
Pros 1 Upgraded room 2 Good location, convenient to Yangshe Old Street 3 Some snacks were given in the room Cons 1 Average decoration 2 The room has a flight 3 The breakfast is very average, nothing to eat, no noodle stalls.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Guest User
Boutique Room (2 beds) (Special promotion)
Stayed in Dec 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Environment: Elegant environment Sanitation: Clean
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Guest User
Boutique Room (2 beds) (Special promotion)
Stayed in Mar 2024
Other
3 review
1.0/5
Posted on Mar 2, 2024
I come here every time I take a shower. I checked in at midnight last night. The room starts with 1. The lady at the front desk didn't say that it was on the first floor (let's just forget about my own problem). After arriving at the hotel, I wanted to connect to the Wi-Fi, but I couldn't. I tried other room numbers and was sure that I couldn't solve it myself. I called the front desk to tell them that there was nothing I could do, so let it be. I don't need you to have a good service attitude, but you don't even have the most basic respect. I understand that you are tired because you work the night shift, but you need to serve the guests. It's your problem that you didn't do your job well. I also asked if it was the same when I changed to the room upstairs, and the answer was I didn't know. I hung up the phone in a hurry! When I came here, I felt very uncomfortable and had a fever all the time. I didn't care much and just slept for a few hours on the first floor. There was no Internet the whole time, and she didn't plan to come over to see me (she was busy sleeping). I will never stay in this hotel again, including taking a shower and eating. I hope it will attract attention.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Single Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Highly recommended, very good
Original TextTranslated by Google
Response from Property: To our respected guests: Hello! Thank you for your visit! At the same time, we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!
Guest User
Standard Single Room
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Zhangjiagang is a beautiful city, and the lobby staff of the Oriental Boutique Hotel are even more beautiful. It was raining when I left the hotel today, and the windshield wiper of my car was broken. I was so anxious that I couldn't go home during the New Year holiday. It was their help that helped me contact a repair shop and solved my urgent problem. Thank you!
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
Xieniyicheng
Boutique Room (2 beds) (Special promotion)
Stayed in Jul 2023
Travel with friends
65 review
5.0/5
Outstanding
Posted on Aug 17, 2023
The room is very clean and spacious. There are snacks. There is a foot bath shop next to it, which is very convenient. The environment is comfortable and beautiful. I slept until I woke up naturally and felt energetic in the morning.
Original TextTranslated by Google
Response from Property: We provide services with heart, sincerely improve quality, and pay careful attention to experience. No matter what wonderful things happen, we will accompany you, and no matter what hardships you encounter, we will stand by you through thick and thin! Thank you again for choosing Oriental Boutique Hotel, we will always be here for you!