Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area)

房間乾淨衞生。服務好。，態度好👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻

非常好 安靜 睡得好

The room and staff were surprisingly good. Before leaving, I compared the distance, convenience, and room environment between several old hotels in Dongmen and Four Seasons. I contacted the hotel front desk and was informed clearly that they could provide round-trip transportation between the hotel and Dongmen. Transfers between. This will solve the problem very well. After arriving, the room was super large and the facilities were great. The intelligent voice-activated switches, mattresses, bedding and bathroom products were all of a higher quality than Atour. I stayed for three nights in a row. Please ask the hotel to introduce the driver who picks you up from the train station and South Gate. The car is in good condition, he is reliable and the charges are reasonable. After arriving at the store the first night, the staff carefully planned a two-day itinerary. The first two days on Xiaoyu Mountain were foggy and it was impossible to enjoy the scenery. On the last day, I was going to return. The hotel staff said that the visibility was better than the previous few days and I could go up to the mountain to enjoy the scenery. It was best not to leave any regrets when I came, so I refunded the ticket decisively and went to the scenic spot during the day. Sure enough, No need to make this trip! Thanks to the hotel for its considerate and warm reception. The raspberry tea is very good and sweet. There is spring tea at the front desk. I bought a bag of buds and took it home to savor.

First let me talk about a few points that I am not satisfied with. ① When I checked out at 8 o'clock in the morning, I left behind a bottle of facial cleanser that I had only used once. No staff contacted me. Because I was playing in the forest park during the day, I didn’t return to the hotel to pick up the car until evening. If a staff member contacts me, I can take it away. Such a reminder service is available in any convenient hotel worth more than 100 yuan. ②The smart speaker cannot be used normally. But because it was relatively late, I didn’t discuss this issue with customer service. ③There is obvious noise from the outdoor unit of the air conditioner while sleeping. This is very strange, isn't it central air conditioning? Why is the outdoor unit still outside the guest room window? 😂 ④The breakfast is generally average, not as good as Jiji, let alone Atour. There are not many categories, and the steamed dumplings, steamed buns, etc. all taste very average. But fortunately, the rice noodles are quite delicious, so I still want to give it a thumbs up. Satisfactory points: ①Although the hotel is far away from the scenic spot, the luxury car package provided by the hotel to pick up and drop off the scenic spot at any time is quite convenient. ②The staff are very enthusiastic. The security uncle took the initiative to direct the parking and help carry my luggage. The front desk also helped me plan the next day's travel route after 11 o'clock in the evening. ③Intelligent

The service is very good, cleaner, and the front desk has a very good attitude. They will help you plan a route and send you to the east gate of the scenic spot. I will choose your home next time!