Water Amusement Hotel Reviews

We booked the hotel so that the kids can be happy with the pools, but it was closed! All the pools where completely closed! The hotel is a little run down, no english speaking personal at the reception, no restaurant to eat (except for breakfast), the location is very good as in walking distance for restaurants, stores and cableway to Tianmen

As the hotel was great we extended and enjoyed one more night - great location, great staff

We booked this hotel especially for its swimming pool . The pictures posted online showed great swimming facilities. However the next day when we tried to go swimming, we discovered the swimming pool was closed for service for several days. We were very disappointed. None of the hotel employees informed us of this when we checked in, otherwise we would definitely have switched hotels. And nothing on the website told us the pool was closed when we made our online reservation. What's even worse is the hotel front desk employees who did not show any caring whatsoever when we expressed our disappointment. After all, the hotel is called "Water Amusement hotel". Even the manager didn't want to even talk with us. I can't believe how much everyone there did not care one bit!!! Worst experience I've ever had and I would not only never return to this hotel, but will tell everyone to avoid this hotel, with such despicable service!! Zero stars!!

I was a bit disappointed that the swimming pool was closed for the winter; I don't remember seeing that before booking. There were many tasty choices at breakfast; take your coat there with you if staying in winter. The bed, pillows, and shower were extremely comfortable after a long day's walk in the national park. Beware of taxi scams--have the driver bill you BEFORE you get out at your destination or you might see silly extra charges tagged on later. It took several phone calls to DiDi to have our scam resolved.

Did not see any water amusement park and the breakfast is not good . The service is not really good . The hotel had too many areas with too heavy a smell of cigarettes. I thought it was not a smoking place inside the lobby.

No english speaking stupid

The hotel is very good. The room we booked was checked in very early. Not only was the room upgraded, but breakfast was also provided. Special thanks to the lady at the front desk. The location of the hotel is very good and it is very convenient to go out. It is a good choice for tourism or business trip. You don't have to get up early to catch the plane. It is really a few minutes away from the airport.

We specially chose the off-season to travel here. There are few people in the scenic area, beautiful scenery, and no need to queue, which saves a lot of time to have fun and eat well. We are very satisfied with the hotel. The front desk gave us free breakfast. There are many buffet breakfast varieties to choose from. It is only a few steps to Tianmen Mountain. There are also many delicious foods around the hotel. It is a good choice and worth recommending!

The location of the hotel is very convenient. It is very close to Tianmen Mountain and the 72 Wonders Towers. It is also very convenient to eat around. The hotel not only has free parking, but also free disposable items, which many hotels do not have now. The price is also very affordable. What else can I recommend but not recommend.

This restaurant has convenient transportation, and is close to the high-speed rail station and Tianmen Mountain scenic spot. I picked up my friend and checked in quickly. There is free parking. It looks very grand from the outside. The price is worth it. There is also breakfast, so I don’t have to look for food outside. It is recommended 😄

The hotel staff is enthusiastic, the service attitude is good, the facilities are luxurious, the equipment is complete, the breakfast is very rich, I love it. The location is good, it is convenient to go out, the hotel price is reasonable, and it is cost-effective in the local area. I will come again next time.

The room rate of more than 100 yuan feels great value. The temperature in Zhangjiajie at the end of November is low, but it feels warm when entering the hotel. The hotel looks grand and the lobby is luxurious and spacious. The front desk introduction is patient and thoughtful, and the lady serving the floor is also very enthusiastic. The room is clean and tidy, without any odor. It is worth recommending and I will come again next time!

The room is spacious and the location is excellent. It is less than a kilometer away from the airport and Tianmen Mountain Cableway, which makes travel convenient. The hotel is clean and tidy, and the service is thoughtful. I will stay in this hotel again next time.

The hotel environment is really good, with an excellent geographical environment. It is very close to the Tianmen Mountain Scenic Area and can be reached on foot. There are many dining options around it, which is very convenient. The room is spacious and bright, with complete facilities, clean and hygienic. The large floor-to-ceiling windows on the entire wall allow you to have a panoramic view of the scenery outside the window. The service is in place and all questions are answered. The overall evaluation deserves praise.