Orange Premium Hotel (Shijiazhuang Zhengding International Airport) Guest Reviews
4.2/5
233 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(233)
Positive reviews(211)
Reviews with photos/video(23)
Offers pick-up/drop-offs(60)
Close to airport(39)
Convenient location(31)
Easy to get around(30)
Delicious breakfast(10)
Friendly front desk staff(8)
Strange smell in room(6)
Convenient parking(6)
Negative reviews(22)
Han2 Solo
Boutique Cozy Room (Double Bed)
Stayed in Dec 2023
Solo travelers
34 review
4.0/5
Very Good
Posted on Dec 14, 2023
Hotel is walking distance from airport but the hotel provides free shuttle pickup and drop off to airport. Not many Food outlets nearby. Rooms are cozy, clean. Good clean sheets and sealed thick towels. Breakfast is ok. The only set back is the clogged drainage and the smell of urine from the toilet. The reception staff are friendly and polite.
Response from Property: Life is not interesting, it is because you love it that it becomes interesting; If you love, life is lovely everywhere. May we live up to our time and your choices. Every encounter is worth cherishing. I didn't receive your 5-point review this time, which indicates that we still need to make progress. Looking forward to our next meeting and giving you a satisfactory answer. Wishing a happy life and smooth work
uncleRuSo
U-Style Family Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2023
A comfortable hotel and friendly service, there is also an extraordinary airport pick-up and drop-off, you know! See for yourself this extraordinary hotel! ♥️
Response from Property: We are glad to satisfy you and look forward to your next visit, I wish you a happy life and all the best!
Addeal
Cozy Comfort Double Bed Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Good location..clean and they have also an airport pickup service
Response from Property: Your recognition is our greatest support. Bringing you a wonderful experience is our greatest pursuit. Thank you for meeting us and thank you for your recognition!I wish you everything you ask for, everything you hope for, and all the
SinanCaglayan
Boutique Cozy Room (Double Bed)
Stayed in Feb 2024
Business travelers
14 review
3.2/5
Posted on Feb 21, 2024
No shower cabin. Hard to have a proper shower.
Response from Property: Hello!Our hotels all have private bathrooms and are fully equipped with disposable amenities. I wish you a happy trip!
khyber
Boutique Cozy Room (Double Bed)
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Very good
Response from Property: 您的認可,就是對我們最大的支持,能給您帶來美好的體驗是我們最大的追求,感恩遇見,感謝認可!祝您所求皆所願,所盼皆可期,所有的美好都如約而至!
Anonymous User
Boutique Cozy Room (Double Bed)
Stayed in Apr 2024
Business travelers
45 review
2.7/5
Posted on Apr 16, 2024
It's pretty average, the key is that there is no toilet paper in the bathroom, I only found it when I went to the ordinary toilet. Parking is quite convenient, after all, it is near the airport. There is no extra charge. That's it, important things are said three times.
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Response from Property: Dear guest, please allow me to express my sincere apologies on behalf of all the staff. The hotel management attaches great importance to the issues you have reported. We will definitely strengthen the training of relevant departments to provide you with better services. I wish you good work and all the best!
Evrid
Boutique Cozy Room (Double Bed)
Stayed in Dec 2023
Couples
3 review
4.5/5
Great
Posted on Jan 1, 2024
Thank you for the hotel, I really appreciated the location close to the airport making my return flight easier.
Original TextTranslated by Google
Response from Property: It's not that life is interesting, it's that you love life, it's that it becomes interesting; If you love, life is beautiful everywhere, let us not be responsible for the weather, for your choices. Every meeting is valuable, this time could not get your rating of 5, which means we still need to make progress and wait for our next meeting to give you a satisfactory answer. Good luck in life at work!
Guest User
Boutique Cozy Room (2 beds)
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The room is clean, the service attitude is good, and the facilities are standard.
Original TextTranslated by Google
Response from Property: All the surprises and good luck in the world are gifts from time, gentleness, kindness, and are accumulated bit by bit. The mountains and fields are thousands of miles away, and the rest of your life is long. I wish you all the best, peace and happiness!
Guest User
Boutique Cozy Room (2 beds)
Stayed in Dec 2023
Other
6 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Clean and hygienic, warm service, small room, but well-equipped! For a stopover, this price is still acceptable, I recommend it
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Response from Property: I like the sea, flowers, sunrise and sunset, and every time you come back happily and leave a five-point praise, haha! May you have a warm and pure life full of love and freedom, countless flowers and romance!
Anonymous User
Boutique Cozy Room (2 beds)
Stayed in Dec 2023
Family
11 review
5.0/5
Outstanding
Posted on Dec 9, 2023
It is the same hotel as IU Hotel. Because Orange Hotel was under renovation, I upgraded to IU Hotel for free. The room is large, the service is very good, and the facilities in the room are also very complete. It is just opposite the airport, and it takes about 10 minutes to walk. There is also a shuttle bus to the airport, recommended 👍
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Response from Property: Only when you have little stars in your heart can your life be bright! May you have a smile on your face, sunshine in your heart, scenery in your eyes, and gentleness wherever you look up! I wish you always smile!
Kaigeguoji
Cozy Comfort Twin Room
Stayed in Apr 2024
Business travelers
2 review
3.0/5
Posted on Apr 30, 2024
There are no disposable slippers in the room. What is unacceptable is that the bed is probably old and no one has slept in it. I woke up in the middle of the night because of the itch. The most satisfactory thing is that the airport pick-up is quite good, although it is not far from the airport.
Original TextTranslated by Google
Response from Property: We are very sorry. Due to the heavy workload during the May Day holiday, we neglected to release you. Please forgive us! We will strengthen training and supervision, strictly implement room inspections, and avoid such problems from happening again. Thank you for your supervision and reminder. I wish you a happy May Day and a prosperous career.
Amsterdam
Cozy Comfort Double Bed Room
Stayed in Oct 2023
Business travelers
7 review
4.5/5
Great
Posted on Oct 17, 2023
The hotel has a good location and there is a shuttle to the airport which is convenient. Breakfast for 4. The rooms have hard mattresses, the condition of the rooms is smoky for 3
Original TextTranslated by Google
Response from Property: It’s not that life is interesting, it’s that you love life that makes it interesting. If you love life, life is lovely everywhere. May we live up to our time and your choices. Every encounter is worth cherishing. The failure to get your 5-point praise this time shows that we still need to make progress. We look forward to our next encounter and give you a satisfactory answer. I wish you a happy life and smooth work!
Guest User
Boutique Cozy Room (Double Bed)
Stayed in Feb 2024
Solo travelers
6 review
3.2/5
Posted on Mar 5, 2024
The waitress was very enthusiastic and took my questions seriously. She helped me solve the problem as soon as I answered the phone. The breakfast was very good. It was less than 6 o'clock, and she let us have a hot breakfast so early. The aunt was very hard-working and enthusiastic. The driver who sent us to the airport was also very punctual and serious. The problem was that there was no power socket where the kettle in the room was placed. I had to put it on the bedside table to boil water, but the contact was not good. Later, I had to put it in the bathroom to boil water. The electric kettle was very old and it didn't cost much to replace it with a new one.
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Response from Property: Dear guests: Thank you for your kind-hearted affirmation, support and encouragement of our work, which is the greatest motivation for us. First of all, I would like to express my sincere apologies for the bad experience you have brought to you. The three-year disinfectant of the mask has caused corrosion to some facilities and some components. We have been replacing it after our inspection and self-inspection. We will definitely increase the inspection efforts, just to give you an improved experience when you come again. Looking forward to seeing you again! I wish you all your wishes come true, happiness and health!
Guest User
Boutique Cozy Room (Double Bed)
Stayed in Dec 2023
Business travelers
24 review
5.0/5
Outstanding
Posted on Dec 23, 2023
High floor, comfortable bed
Original TextTranslated by Google
Response from Property: Only when you have little stars in your heart can your life be bright! May you have a smile on your face, sunshine in your heart, scenery in your eyes, and gentleness wherever you look up! I wish you always smile!
Anonymous User
Boutique Cozy Room (2 beds)
Stayed in Feb 2024
Family
6 review
2.0/5
Posted on Feb 16, 2024
They knew we were female guests and there was a female waitress at the front desk, but at 2:30 in the middle of the night, they asked a grown man to knock on my door and ask us to move our car. I felt really insecure. My mother and I were so scared that we couldn't sleep. They didn't say my car was blocking the road in the first half of the night, but in the second half of the night they insisted that I was blocking the road. There was a road in front of the hotel that cars could pass through, but they insisted that I was blocking the road. I wanted to get off the plane at night and have a good rest so that I could drive home the next day. I wasted my money booking the hotel and didn't even get a good rest. I often stay in hotels when I go out. This is the first time I give a bad review
Original TextTranslated by Google
Response from Property: Happy New Year! First of all, I apologize for the bad experience you have brought to you! In the second half of the night, there was only one person and one security guard on duty at the front desk. The front desk could not leave. We knocked on the door to tell you that we would not open the door to enter your room privately. We also hope to get your understanding. You can rest assured about your safety during your stay in the hotel. The general manager of the hotel and some employees also stayed in the store. Please also have more trust. The character and professional ethics of the hotel staff are still no problem. The parking spaces in the hotel are tight during the New Year. You came late, which hindered the passage of vehicles. If you were hit, it would make you more unhappy. We also need to retrieve the surveillance to check the owner's whereabouts and confirm that there are many guests. After checking, we will communicate with you in time. We apologize for disturbing you again! I believe you can understand it after understanding it. Finally, I wish you happiness every day, family happiness, happiness and health, all the best, and step by step promotion! I hope you will give us a chance to improve and look forward to your visit again!