To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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Negative reviews(89)
Guantono Suwandi
Superior 2-bed Room
Stayed in Jun 2024
Business travelers
7 review
4.5/5
Great
Posted on Jul 5, 2024
Very disappointed because we have paid deposit for 3 days 2 rooms even we already paid online to trip.com. if visitor don't have money more it really make problem. Hope trip.com can inspect this hotel policy. The rooms and meals is good.
6/7
Response from Property: Dear guest, we fully understand your disappointment due to the deposit issue. Thank you for your feedback. We have promptly reviewed our relevant policies to ensure that they are in sync with the trip.com platform. We sincerely apologize for any inconvenience caused. Your satisfaction is our top priority, and although you have acknowledged the quality of our rooms and food, we will continue to make improvements. Thank you for your valuable feedback, and we look forward to serving you again in the future.
Guest User
Superior Single Room
Stayed in Sep 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Sep 24, 2024
The hotel is good , good room size
But room which u got on 15 floor is facing sun so lit if sunlight there , central AC was not that cool
Response from Property: Facing the sea, spring is warm and flowers bloom. Although it is not the sea, Zixiaomei strives to make every window at the Huada in Ginza, Zibo have its unique scenery. Thank you for your appreciation of the room size, which is the result of our careful design. Regarding the sunshine in the 15th floor room, we are well aware of the brightness and warmth it brings, but we have also noticed the small inconvenience it may bring. Regarding the feedback on the central air conditioning, we have recorded it and will continue to optimize it, striving to have the most comfortable temperature while enjoying the natural light. Zixiaomei hereby promises that every opinion you give us is a valuable asset, and we look forward to welcoming you back next time.
Richter
Superior 2-bed Room
Stayed in Mar 2024
Other
7 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The place to stay in Zibo! We had a wonderful stay at Ramada Zibo. Room was just right with a classic setup, good hardware and solid walls to ensure great sleep. Location is excellent. The gorgeous People's Park is just a short walk away. A wonderful place to spend time. Also the famous Ba Da Ju 八大局 food street for a great time in the evening is also close by. Do not miss out on the great Zibo BBQ, many options for eating are nearby. All the staff at the hotel were friendly and very helpful when we had questions or needed help. Breakfast buffets are a big deal in China and I have to say that the one at this hotel was one of the best I've seen. A great selection of items including some rarer things like lamb soup. Very well done by all the Master Chefs. We enjoyed breakfast everyday of our stay. Zibo is a great city to visit, friendly people, tasty food and a peaceful happy vibe. We hope to return again.
Response from Property: 【Spring and mountains, April world】 Zi Xiaomei: If the heart is sunny, life is bright, everything is lovely. We are very pleased to hear your praise for the hotel. Our hotel is located in the CBD business district of Zibo, such a location for guests to eat, live, travel, entertainment, shopping provides great convenience, and the hotel's enthusiastic staff will escort your travel, but also see your strong comments on the hotel breakfast, thank you very much for feeling the intentions of our hotel food and beverage department, we will take your encouragement and support to continue to work hard. I believe we will do better, we look forward to providing you with better service. I hope that every time you look back, you will remember the warm time spent here.
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Great time staying at the hotel, its location is great at the center of the city, the room is quite spacious and clean. The breakfast is great with huge selection.
Response from Property: Thank you for your wonderful review! Glad you enjoyed your stay at our hotel. The central city location, spacious and clean rooms, and vast breakfast selection are highlights. Your satisfaction drives us to improve. Looking forward to your next visit!
burdett
Superior 2-bed Room
Stayed in May 2024
Business travelers
2 review
4.0/5
Very Good
Posted on May 22, 2024
This is an older hotel and noticably different quality than Sheraton across the street, but price reflects that 588 vs 388.
Only two elevators so prepare to wait.
The floors are carpet so expect them to be worn with heavy stains. The A/C cant keep up with the sun so dont get a room on the sun facing side
or you will hit 28c without any effort.
The breakfast is ok for a western diet - eggs, waffle, pancake, some meats, but no fresh fruit or drinks. Dont come late becuase it will all be cold.
Our group first had room which was not cleaned yet, then the door locked everyone inside, then we had 23:00 visitors knocking on door. Hopefully an aberration.
normal amenities in bathroom. Laundry was quick and cleaning service was twice a day. Reception staff very nice.
Outlet not for western plugs and lighting a bit dim.
Next to shopping mall so lots of food to choose from, bbq in front of hotel is probably not going to be on your list.
Ok for a few days stay on a budget.
Response from Property: Dear valued guest, thank you for your prompt feedback. We hope that it did not affect your overall experience during your stay with us. We apologize for not providing you with a perfect stay and will immediately investigate and rectify the issues you have raised, including the equipment and others. Please feel free to contact us at any time during your stay for any assistance. Our housekeeping and front desk staff are available 24 hours a day to assist you. Your honest feedback is a driving force for us to continuously improve. We look forward to your next visit and will do our best to provide you with a better and more satisfying stay. We want you to feel our sincerity and see that our hotel is constantly striving to improve. We welcome every guest with better service. Finally, we wish you a pleasant life and thank you for your sincere feedback. We truly hope that you will stay with us again.
Michael & Nici Exploring China and Beyond
Business Suite
Stayed in Aug 2023
Couples
62 review
4.5/5
Great
Posted on Aug 27, 2023
Our most recent trip to Zibo was a special one, and we wanted our Hotel stay to be special as well.
We chose to stay at the Zibo Ramada, as this has always been one of our favorite Hotels to visit, whilst in Zibo.
We checked in on Friday and checked out on Sunday.
As it was a special outing, we submitted a special request to the Ramada.
We requested that the room "Business Suite", be decorated, according to the "Romantic Theme".
Our request was met, and our suite was beautifully decorated, with red bedding and white swans (towels).
Our check-in process was a bit slow, and this could improve in future.
Ms. Mia Wang, did however do her best, to speed the process up, and apologized accordingly.
Breakfast at the "Cafe' Grand", was good as always, with a fair variety of Western and Chinese dishes to select from.
The Lobby Lounge is always nice to visit, and great if you want to enjoy the elegant feel.
Housekeeping was also very friendly and courteous, and ensured that we had all that we need, at all times.
There was enough drinking water at all times.
The Zibo Ramada was courteous enough to afford us with a late check out, as our transport was delayed on the day.
Overall, we enjoyed our stay, and will continue to support the Zibo Ramada, as often as possible.
See you soon.
6/20
Response from Property: Dear Guest: Hello! Thank you for your visit, but also sincerely thank you for our love and recognition, you remember the good time here let us feel very moved, let the guests enjoy a good stay experience is our boundlessresponsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you!
Nat.n
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Despite of this hotel being old , but the room is spacious and nice , breakfast is also nice . Room is clean
Response from Property: The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Superior 2-bed Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 18, 2024
Great service friendly staff, good selection of breakfast.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your visit again! Welcome back to experience, I wish you and your family all the best, happy every day!
Nick8
Superior Single Room
Stayed in Sep 2023
Solo travelers
91 review
5.0/5
Outstanding
Posted on Sep 29, 2023
This hotel is really great. The good thing is there's a barbecue restaurant just in front of the hotel. The food is very delicious.
Response from Property: Dear guest: Hello! Thank you very much for choosing our hotel, maybe this is fate, let you and I have a beautiful encounter. "Zi Xiaomei" look forward to your visit again, I wish you a happy every day!
Suresh Datta
Superior 2-bed Room
Stayed in Sep 2023
Business travelers
16 review
4.7/5
Amazing
Posted on Sep 14, 2023
Nice hotel, many eateries and shopping nearby, good value for money.A bit far from Railway station though.
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful comments. As you said, the hotel is located in a busy area, transportation, shopping, business travel are first-class convenience. Each of our employees will make you stay away from the noise of the city and enjoy the beauty of the small town through more intimate and more nuanced services. We look forward to making your stay more perfect next time!
Guest User
Superior Single Room
Stayed in Sep 2023
Solo travelers
8 review
3.7/5
Posted on Sep 3, 2023
Nice friendly staff but a little bit dated hotel. Room service was nice but not everything available.
Response from Property: Dear guest: Hello! Thank you for choosing Ramada Ginza Zibo, thank you for your support and trust in the hotel, and thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
ABDULLAH
Superior Single Room
Stayed in Jun 2024
Business travelers
3 review
3.7/5
Posted on Jun 23, 2024
Good hotel but need to colder ac
Response from Property: Dear guest,Thank you for your feedback. We're sorry the air conditioning wasn't cold enough for your comfort. We'll immediately review and adjust the settings to ensure a cooler environment for future guests. Your satisfaction is our top priority. We appreciate your honesty and look forward to welcoming you back.
Xinhaha_
Superior 2-bed Room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 2, 2024
服务:ok
设施:ok
卫生:ok
Response from Property: 愛默生曾説:‘服務是生活中最美麗的藝術。’而您的滿意,就像‘打翻了五味瓶——酸甜苦辣鹹,樣樣都滿意’。酒店設施的完善,服務的熱情周到,都是為了讓您感受到家的温馨與舒適。五星好評,是我們共同的榮耀。淄小美感謝您的支持與信任,期待與您再次相遇。
316Hakan
Superior 2-bed Room
Stayed in Nov 2022
Business travelers
98 review
1.0/5
Posted on Nov 20, 2022
they are discriminated foreign customer inexperienced workers never ever will stay there very bad workers with bad attitude also rooms are not clean better to say 2 star hotel
Response from Property: Dear guests, thank you very much for your valuable advice in your busy schedule. It is the constant care and supervision of guests like you that enable us to constantly find problems in our work, obtain correction and continuous progress. We apologize for the omissions occurred in the process of serving you. We are very sorry that we did not bring you a satisfactory check-in experience. We hope that you can give us a chance to correct it.
Seung Hyun
Superior 2-bed Room
Stayed in Apr 2023
Solo travelers
2 review
4.5/5
Great
Posted on Apr 23, 2023
Great location, kind and nice service, overall good.
Response from Property: Dear guest,Thank you for your perfect comments. Your support and encouragement are the biggest motivation for us to move forward. The hotel will continue to create a warm and comfortable living environment for guests and strive to meet the requirements of different guests with the highest cost performance. Looking forward to your coming again!