It is the most beautiful hotel in Villahermosa in the infrastructure, a Colonial property, safe living from the wedding, but have the worst HEASTE COCINA you could find, see the photo that I add to the incoming and incompetent Hawaii pizza I asked for. The hotel has a bad manager that does not only understand quality. Sure is the cousin of the owner and that is the problem with local hotels with great infrastructure, they do not understand the language INTERNATIONAL, they achieve a privileged location and infrastructure but because they have no basic standards of hotel and International hostels make many mistakes, this hotel has its restaurant and bar empty as the Marriott and Hyatt are at top, and the reason is that no one could return to such bad Hostelry Experience. They don't understand the business in which they are and sure who carrys all this is a counter who has travelled in your life. I asked my room for a pharmacy today and no one could have received ( 6 pardons + 1 concierge + 1 Bellboy could support me as a customer to take it to my room ) so personal for nothing, And worse even when you pass before them the only thing they can tell you with indifference is that I'm coming to you and you have to pick it out of the hotel with the Bellboy, there were 5 people in reception without doing anything, so that if you don't see customers in the hotel, Not the restaurant or the bar, so certainly the quality of food is so bad, Al not have customers have to freeze everything. I asked for a New York ( horrible and chicloso ) the worst scratch of my life and pizza, nor is it the worst hotel of Villahermosa with the best location and best architecture but bad kitchen, MANTENTION AND RECEPTION If you are a foreigner you don't stay here, see a MARRIOTT or HYATT where you will have a guaranteed quality experience, this hotel does not understand in the category that is
Very Good
46 Reviews