Brasov Inns

It was the most amazing experience that i had in a hotel until now,at least from Romania,you find everything that you dream of:super good services,all the facilities that you need:spa,billiards,the rooms are amazing,super tasty,various and fresh food at breakfast....an amazing experience,words can t describe what a great feeling I have after this...I can t wait to come back,thank you for all this great experience in just one day 😊🤩

We stayed in room 514. On the positive side, the rooms were very big, the bed comfortable and it was quiet at night. Generally, the hotel would benefit from refurbishment as many areas looked old and tired. The air conditioning worked well and the mini bar was quiet, unlike those of other hotels in which I've stayed. However, there were numerous negative points which need to be addressed. The most annoying was the shower - too small, screen too short and leaked, water taking 8 minutes (sadly I did time it as it happened every evening) to warm up in the evening. What a waste of water and a direct contradiction to the sign encouraging guests to re-use their towels. The basin struggled to fill up as its plug didn't work properly, then the remaining water was slow to empty, whilst making loud gurgling noises. Remind your staff to clean under the rim of the toilet (see photo). The drawers in the bedroom needed attention as they struggled to open and close. Despite hanging the label on the door, indicating that we'd like the room serviced (mainly a need for fresh towels from mopping up the leak), this was not done and it took 3 visits to reception to get said clean towels (1 from the tour guide and 2 from myself). I was told that rooms were got ready for new guests before existing guests' rooms. Preferential treatment for new customers whilst the old ones don't matter! Clearly the hotel was understaffed and they ran out of time. On the third morning of our 4 night stay; breakfast proved to be a real ordeal. Only one coffee machine working for the whole hotel, lack of food due to so many guests and the supply not meeting the demand. It would help if guests did not help themselves to breakfast provisions and make their lunch rolls from them!! Having addressed my concerns to the manager, I did not feel respected and valued.

The hotel is quite good. There is a sauna available, but it is for mixed sexes. The sauna room is not big and can accommodate three people. So I had a sauna with two ugly German men. Fortunately, they were quite gentlemanly and served tea and water to the ladies from beginning to end.

The location is very convenient, almost in the center of the city, where to go is particularly convenient, there are a variety of European-style paintings in the hotel corridor, as well as some traditional decoration, giving a very strong European style. In addition, the room layout is very special, although not large, but the things inside are very complete, the table TV and wardrobe are very convenient, the bathroom shower is also good. The biggest advantage is that there are two public kitchens, not only can you make some coffee and eat yourself, but also sit at the table and enjoy the scenery outside. There are also two extra large refrigerators, which can be conveniently placed in the refrigerator.

Our stay was a mixed bag: an impressive façade and spacious accommodations but significant shortcomings in facility management and staff conduct. We booked a premium suite to celebrate my wife’s birthday with our daughters amid the picturesque mountain scenery. We were initially impressed, but issues soon became apparent. Inoperative in-suite sauna, a defective window, an unstable chair armrest, tired old mattresses, no plug near the coffee maker are examples in our suite. Despite assurances of repair from reception staff, the sauna was never fixed, and staff were dismissive when inquired about. Cristina at reception was particularly discourteous and unprofessional. The breakfast buffet fell short of expectations: inadequate replenishment of food and beverage items, cold eggs, and uncleaned tables. The swimming pool area, though aesthetically pleasing, posed safety hazards due to slippery floors. Inflatable toys for kids were all pierced and unusable. We observed kitchenware being soaked in the hotel pond while returning to the hotel at night -＞ a potential food safety issue? When trying to discuss the issues with the manager on duty at check-out, we were told (by Cristina) that there was none that day. If true, that might explain the operational deficiencies. Inconsistent service quality and neglect of maintenance indicate a disregard for customer satisfaction and operational standards. Improvements in management and infrastructure would be needed to align with expectations of discerning travellers. Overall, an unpleasant 'aftertaste' outweighs the positive aspects of our stay. We'll only consider coming back to this establishment if big changes are implemented.

Wholly cow! What an awesome place. Perfect location, rooms were great. Each of the rooms are a whole different story, my family enjoyed that a lot. Every detail is simply a great one, without making anything complicated. Direct and unobstructed view to the plaza. Coming back in Summer for sure!

The residence is located in the centre. Excellent location to reach any location of interest. The structure is elegant but sober. It is an ancient building. Rooms are simple but essential. Excellent breakfast

Located in Braşov, 300 metres from the Republicii Bulevard, Residence Castelului is a historic, refurbished building from 1930. The house features modern design mixed with historic elements. The air-conditioned rooms at Residence Castelului all provide mountain views and come with a flat-screen cable TV, a minibar, and a bathroom with shower or bath tub and free toiletries. Facilities offered on site include a ticket service, a luggage storage and free WiFi in public areas. The house is 100 metres from the Tampa Mountain, 300 metres from the Art Museum and 450 metres from the Piata Sfatului. The Braşov Train Station is 2.5 km away.