Posted on Sep 3, 2026|Family Room with 1 Double Bed and 2 Single Beds - Non-Smoking
Judith Ogu
I appreciated the location and the cleanliness of the environment. However, the service did not meet my expectations. We experienced an issue with the staff regarding the breakfast rule, which I found unfair, especially considering my positive experiences at other hotels. Based on this, I am uncertain about returning to this branch. I would like to note, however, that the Heathrow branch of this same hotel provided excellent service during my stay in December 2025.
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Price per night from:MYR 420
Posted on Apr 30, 2026
Guest User
Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
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Price per night from:MYR 295
Posted on Mar 23, 2025
Kimi.Dai
I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
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Price per night from:MYR 923
Posted on Aug 14, 2026|Standard Double Room
Guest UserBeautiful hotel with excellent amenities, great selection of bars and restaurants to choose from. The hotel and grounds was spotlessly clean. Staff were all very friendly. Only let down was the bed that was as hard as a brick and made a really uncomfortable night's sleep, a shame really as I would have definitely come back again if not for that.
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Price per night from:MYR 459
Posted on May 17, 2026
Guest UserThis is a wonderful hotel in a fantastic location. There is an up hill walk to the hotel I have a knee problems but I made it in 5 minutes. At the front there is a number 15 bus that take you to the airport and to the capital. It also has room for cases. It runs every 15 minuted during the day. Breakfast with a view is wonderful. The one thing that I would like is a walk in shower anf that would make it perfect.
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Price per night from:MYR 595
Posted on Jan 29, 2024
ArrowC
The hotel is located on the street in the city center, and it is very convenient to go to the airport and major attractions. There is also a supermarket downstairs.  The room area is larger than expected, clean and well-organized, and the toilet has a bathtub. After a whole day of playing, you can take a bath to eliminate fatigue. However, the sound insulation of the room is relatively poor, and the sound of the corridor and the fence room is often heard, and the quality of sleep will be affected. 
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Price per night from:MYR 329
Posted on Jan 4, 2024|Superior Room with Sea View
UtitofonI got the superior room with the sea view which was refreshing. The location is probably the best for the most part of a tourist- close to the city centre and bus station (for going to tourist attractions outside town which would be too expensive with a taxi) as well as very close to the harbour for the Condor Ferry (if you want to visit the other Channel Islands like Guernsey in same trip)
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Price per night from:MYR 667
Posted on May 7, 2025
Guest User
Excellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy)
10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu.
Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge.
Would definitely recommend.
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Price per night from:MYR 491
Posted on Jun 1, 2025
kenneth
We were very impressed with the facility. It was very clean and warm. The staff was very helpful in checking us in. Although we arrived an hour early, we were able to get into iur room with no hassle or extra fees. The lovation of the hotek was quite convenient as we were able to connect to major location seamlessly. We recommend
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Price per night from:MYR 304
Posted on Dec 20, 2024
Guest User
The room is large. The toilet flush button is not easy to use, and the heating is not on at night, so it is quite cold. The service attitude is very good, the breakfast is not bad, and the restaurant environment is elegant and comfortable.
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Price per night from:MYR 396