Hotel near City Centre,Liverpool88.9% of visitors choose this area
AAnonymous User2026.04.06
We had a quadruple room, which was really great with comfortable beds and enough space for two adults and a child. The location is excellent, within walking distance to all the tourist attractions, 10 minutes from the airport bus, and right in front of Alexander's Pub, which is fantastic for any meal and super cheap. The only downside we noticed is that there are only two elevators, and one was broken for our entire stay, and then the other one broke too. So we had to use the stairs, but that wasn't an inconvenience for us.
Hotel near City Centre,Liverpool88.9% of visitors choose this area
WWren_lovebird2025.11.16
My partner and I stayed here 2 nights, for a concert. It’s no where near as close to the location as was said. Receptionist who checked us in was absolutely lovely, not very great with directions to our room though. Speaking of the room, it was absolutely freezing even with the hot air con on. The tv kept on glitching, and cutting out. Not to mention it had some guy narrating which is great for those who can’t see, but we were unable to turn it off and it was much louder than the shows themselves. The shower had what seems to be read hair dye on the shower head too, which isn’t great. The door knob fell off multiple times when entering the room, we had to slam it back on multiple times. There was also blood on my partners pillow, not from either of us which is gross and weird..
Hotel near City Centre,Liverpool88.9% of visitors choose this area
SScrapEdoArt2026.02.18
Good location, lovely staff, very accommodating. Comfortable bed in a nicely decorated room.
The only issue we have is that the cleaning products are highly scented and both me and my husband are sensitive to anything perfumed. So on the morning we were bunged up and with the windows not opening made it even worse. This is the first time we have noticed the highly scented chemicals and we have stayed in many hotels. I thought it would be best to be honest because there are people who have allergies that could stop them from staying at your hotels.
Views from hotel corridor window showing how close you are to focal points of interest.
Hotel near City Centre,Liverpool88.9% of visitors choose this area
GGuest User2026.01.29
The hotel & bar was great, we had a side room with a joining door, you could hear everything from the next door guests which you felt you had no privacy also we heard alot of noise from 6am every morning, road sweepers , rubbish Lorrie’s, glass collections etc… and the ballards made a warning announcement when vehicles going in and out so ask for an inside room if your a light sleeper, don’t waste your money with the restaurant very disappointed, empty restaurant to be refused an evening meal at 7.30pm told to go back later, breakfast terrible we arrived in with plenty of time of the opening hours, but staff could not be any ruder, they just wanted to be finished which was very off putting & made you feel uncomfortable, turning toaster off 15 mins before closure, food standard very poor & very poor availability of fresh cooked food, We stayed 3 nights and after our experience of breakfast & evening meal, I cancelled the breakfast for the next 2 mornings, plenty of great places to eat around.
Hotel near City Centre,Liverpool88.9% of visitors choose this area
GGuest User2025.05.30
The location
The view for LFC parade
Great view and great atmosphere
The hotel reception
All is good
I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .
Hotel near City Centre,Liverpool88.9% of visitors choose this area
GGuest User2025.12.05
This was my third time staying in this hotel. TV Remote control was missing (quickly sorted) shower gel container was empty (fortunately I had some left over from a previous trave) and heating was broken (thank god I always pack a 2.5tog duvet with me) and it was FREEZING during the night but do you know what? I would still return again and again. Location is unmatched, cosy bedside lighting is ace and service is always awesome
Hotel near City Centre,Liverpool88.9% of visitors choose this area
GGuest User2026.05.17
BOOKING WAS VERY EASY . THE STAFF VERY HELPFUL AND FRIEDLY . HOTEL ROOM WAS EXCEPTIONAY WELL PROVEDED AND SITUATED FOR ACCESS SERVICES . PRICE WAS VERY REASONABLE .OVERALL VERY HAPPY WITH EVERYTHING. WILL CERTAINLY VISIT AGAING SOON . I WILL BE RECOMMENDING TO MY FAMILY AND FRIENDS. THANKYOU .PAUL DALEY.
Hotel near City Centre,Liverpool88.9% of visitors choose this area
WWuYuqing2025.04.23
I booked to live overnight for an important meeting next day, the service was good and the respond to inquiries are prompt. However, the location which is good overall, near to the sea, cathedral, the city centre and the train station, is exactly upstairs of many pubs. The music was playing the whole night with excited rhythm, making me cannot sleep. Too noisy, not really happy with this and will not rebook again. Also, when I enter, there is a bug flying and I I am afraid of insects!!!! The bedding makes me itchy.
Hotel near City Centre,Liverpool88.9% of visitors choose this area
GGuest User2023.03.27
Fantastic location beautifully clean have stayed here b3fore totaly changed in respect of more of a party hotel they have got rid of a great deal of the football memorabilia more like a boutique hotel .some parts of hotel is looking tired .our room was good i would suggest a few little things I had no where to sit and put my make up on and couldn't see in bathroom mirror as had to lean over sink on my tip toes also trying to plug kettle in finding a socket that's not on the floor .Just a few little tweeks
Hotel near City Centre,Liverpool88.9% of visitors choose this area
AAnonymous User2025.12.25
Hotel staffs were one of the most friendly bunch i’ve met on my trip to the UK! they were very friendly and approachable, making the entire stay really comfortable. The location is almost perfect, exit the train station and there’s it is, right across the road.
visited in December as well and the Christmas market is about 2mins walk from the hotel. the main shopping district is about 2-3mins walk as well. will visit again for sure if i’m in Liverpool.
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9.1/10
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CClaire.BStayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
WWren_lovebirdMy partner and I stayed here 2 nights, for a concert. It’s no where near as close to the location as was said. Receptionist who checked us in was absolutely lovely, not very great with directions to our room though. Speaking of the room, it was absolutely freezing even with the hot air con on. The tv kept on glitching, and cutting out. Not to mention it had some guy narrating which is great for those who can’t see, but we were unable to turn it off and it was much louder than the shows themselves. The shower had what seems to be read hair dye on the shower head too, which isn’t great. The door knob fell off multiple times when entering the room, we had to slam it back on multiple times. There was also blood on my partners pillow, not from either of us which is gross and weird..
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