Hotel near Waikiki,Honolulu75.5% of visitors choose this area
GGuest User2025.09.21
It is a capsule hotel, so it is less private than a regular hotel, but more so than a hostel. You have a partition, so other guests can't easily see you when sleeping. Now, this is on the 14th floor, and the view is pretty good from the lounge. It's pretty easy to book, and has a decent bed, charger and tv. I didn't see AC controls in the pod, but it cooled down at night. Also, bring earmuffs and sleeping aides if you are easily bothered by other people making loud noises when you sleep.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
KKuanzi2025.05.15
This was my first time at this hotel. I guess it can't be helped considering the location, but I chose a corner deluxe room, which was a little different from the photos on the website, and the ocean was visible between the buildings. I chose this hotel because it included breakfast, but the breakfast was average. The building felt old and dark.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
GGuest User2025.08.02
The location is very good although if I go back and decide to stay in Waikiki again I would choose the Hilton Village instead. The room was lovely and we were allowed to check in earlier and also got upgraded free of charge to a sea view room which was fab! The check in member of staff was lovely and polite ! There is a small gym and yoga class 3 times a week Tuesday- Thursday at 8AM. You can hire free of charge 1 beach item per room per day such as beach chair or surfboard. Also towel hiring free of charge thru the vending machine. Parking is valet only and it costs $50 per day so we parked near the Honolulu zoo for free only 12-15 mins walk from hotel. Overall we are satisfied as we liked the room and location. The magicians at the lobby trying to sell you tickets to the magic show were a bit over the top and I would have preferred to not have to deal with them every time I went past.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
SSevost132025.11.07
We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience.
First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level.
I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure.
A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised.
Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
GGuest User2025.08.27
After almost a decade, I found myself back on Oahu and checking into the Hilton once more. This time, I was very fortunate to encounter a Chinese-speaking front desk agent who enabled us to check in early, a little after 1 PM. We also upgraded to the Tapa Tower for an additional $30 per day. Upon checking in, I realized it was the same tower I'd stayed in years ago. It's only slightly set back from the Rainbow Tower but is significantly more affordable, and elevator wait times were brief, usually under a minute. A big thank you to that Chinese-speaking front desk agent, who clearly outlined the room options and availability across the different towers. Just a friendly reminder: make sure to sign up for a free Hilton Honors membership; otherwise, check-in is not until 4 PM!
However, not all staff members embodied the aloha spirit. Specifically, there was an older, somewhat heavy-set male baggage handler who was incredibly rude and dismissive, with a perpetually grumpy expression. He was the sole reason for any negative impression and instantly put a damper on our mood right after checking in.
Chose it for the airport pick up/drop off, what a pleasant surprise. Great receptionist, she got me into a room early after a long overnight flight. While room dated, it clean, full
amenities and comfortable bed. Pool, restaurant and was given voucher for 2 drinks so enjoyed cocktails in the bar with very nice staff.
The service was respectful and helpful.
I’d stay there again.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
VVanessa Hsiao_2025.10.04
It was a very good experience. This is my second time staying here; the last time was over nine years ago. I must say, Japanese hotels are quite attentive. Other hotels in the area didn't provide bottled water or indoor slippers, but the Prince Hotel did. The rooms also seemed to have been renovated and were very comfortable. It's super close to Ala Moana Center, making shopping very convenient. They also offer discounts or even free activities; we used a discount on Green Line trolley tickets. I think I'll definitely come back.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
GGuest User2025.09.17
Service was great, the staff was very informative. Rooms are clean. There are a variety of activities (workout area, pool game/pocket billards, etc.) available within the common area. Food is offered as well.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
GGuest User2025.07.14
This hotel is a very good place to stay if you’re not driving. You may or may not have a parking spot on their lot. Both nights we were there, we had to park on another lot. It wasn’t too far but when you walk with a cane due to bad knees, that’s not good.
Our rented car was a Tesla. One of the reasons I booked there is because trip.com listed ev charger on the hotel amenities list. They DO NOT have an ev charger at this hotel. We had to go to another hotel to charge our car. We had a stressful first night worrying about where to find a fast charging station.
Other than that, I do recommend this hotel. Staff was professional and helpful. Room was very nice and very clean.
Hotel near Waikiki,Honolulu75.5% of visitors choose this area
__WeChat37659****2025.10.16
I had seen a lot of negative reviews on various platforms before, but I didn't experience any of those issues myself.
1. I checked in earlier than the official time. The front desk staff was very friendly and explained that my room was still being cleaned, so I couldn't check in immediately. I left my luggage and went out shopping. While I was out, the hotel called to say my room was ready, which was earlier than the standard check-in time.
2. I discussed my room preferences with the front desk, and I was pleasantly surprised when I got to my room. It felt much better than what I had booked.
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GGuest UserThe location is very good although if I go back and decide to stay in Waikiki again I would choose the Hilton Village instead. The room was lovely and we were allowed to check in earlier and also got upgraded free of charge to a sea view room which was fab! The check in member of staff was lovely and polite ! There is a small gym and yoga class 3 times a week Tuesday- Thursday at 8AM. You can hire free of charge 1 beach item per room per day such as beach chair or surfboard. Also towel hiring free of charge thru the vending machine. Parking is valet only and it costs $50 per day so we parked near the Honolulu zoo for free only 12-15 mins walk from hotel. Overall we are satisfied as we liked the room and location. The magicians at the lobby trying to sell you tickets to the magic show were a bit over the top and I would have preferred to not have to deal with them every time I went past.
Mmay3Since I was mainly visiting Kauai, I stayed here for three days and two nights, focusing entirely on Ala Moana.
It's directly connected to Ala Moana, which is very convenient.
I ate at the food court.
I had a hearty dinner watching the sunset at Signature Steak & Seafood on the top floor of the hotel.
You can also go to Ala Moana Beach.
They also offer free water dispensers.
My shower wasn't working properly, so I called and they fixed it right away. The service was excellent.
The view wasn't great, but that wasn't a concern, so
I was able to stay a little cheaper.
It's also great that there's no resort fee.
There's a Starbucks below the hotel, and it's always open! It's a hidden gem.
I recommend this hotel for those who want to explore the main Ala Moana area.
The staff were also very helpful.
GGUOQINGThe hotel has good facilities and a beautiful environment. Our room is right next to the golf course. Walk in for a few minutes to the beach. The room is not very soundproof and can be heard when walking on the second floor. The parking lot charges 15 dollars.
AAnonymous UserChose it for the airport pick up/drop off, what a pleasant surprise. Great receptionist, she got me into a room early after a long overnight flight. While room dated, it clean, full
amenities and comfortable bed. Pool, restaurant and was given voucher for 2 drinks so enjoyed cocktails in the bar with very nice staff.
The service was respectful and helpful.
I’d stay there again.
SSevost13We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience.
First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level.
I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure.
A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised.
Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.
3333ひろ333I was surprised at how big the resort hotel was. There was a tram, but no boats. The service to make inquiries in Japanese ended in March. The shuttle bus to the nearby shopping mall was $5 one way, so I walked there (just over 20 minutes). The room was spacious, but the water flow in the bathtub was not so good. From the room, you could see the golf course and the sea. The grounds are large, so I got up early in the morning and took a walk, which felt great. The best spots to see the sunset were written on the map of the grounds, so I was able to see a really beautiful sunset. There were sea turtles and dolphins, and a fun pool, so I had a wonderful time.
혀혀니뚜니It was nice to be right next to Hilo Airport.
There is no elevator in the hotel, so it can be a bit difficult to move luggage. The scenery is nice, but the room condition is not very good.
GGuest UserVery pleased with our stay! Excellent location beachfront. Beautiful views of Diamond Head Crater. Super excellent location to be in the middle of all shops, beaches and restaurants . Short walks to explore & enjoy up and down the streets and beaches! All staff were very friendly, helpful and welcoming. Clean and well maintained. Great assistance with booking activities. My daughter took a surf lesson. Beachside conveniently had plenty of water activities to enjoy with an area to rent paddle boards , surf boards, floats, chairs & umbrellas. The restaurants inside the resort were excellent and convenient with outdoor seating and ocean views! ABC general store on lower level to shop for anything needed from drinks, snacks, beach towels, souvenirs, sunscreen etc…The resort also offers free activities that are on a schedule week by week, such as yoga, hula lessons, Lei & bracelet making, vow renewals & ukulele lessons! My 15yo daughter took a ukulele lesson, then shopped around and bought one to bring home!!! We have absolutely no complaints about our stay! Will absolutely be coming back in the future. Our flight home was a late evening flight & our check out time was 11:00am, so the bell hop service held our luggage for us so we could enjoy the rest of our last day on the beach. Then we decided to top off our last day to pamper ourselves with a spa treat, which is located on the top floor of the resort. I got a massage. My daughter got a facial. Afterwards we got to go to the outside roof top and enjoy the awesome view feeling refreshed & relaxed. I can go on and on about the positives of this vacation stay. There were no negative issues!
GGuest UserIt was a room with a view of the diamond head and the sea.
I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems.
It is old as a whole, the bathtub is old, and it takes time to get hot water.
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