Stayed here for four out of five days in Penang. Finally got a twin room with a beautiful city view – excellent value for money! The sink is quite deep, which was handy for a quick wash of intimates. There's a 7-Eleven about 500m across the street, and a small convenience store right opposite, making it super easy to grab water and other essentials.
The hotel environment is comfortable and quiet, overall clean and tidy, and the rooms are well-maintained, making for a very relaxing stay. The staff are friendly, and both check-in and check-out processes were smooth. The location is convenient; you can walk to Kek Lok Si Temple, which is great for visiting and taking photos. There are also many affordable snack options nearby, and transportation is very accessible, making it suitable for both short stays and longer trips. Overall, the stay was very satisfying.
I had a pleasant stay at the hote. The hotel is well located and offers convenient access to nearby attractions and transport options, which made getting around very easy.
The room was clean, comfortable, and well maintained, providing a relaxing environment after a long day. Housekeeping did a good job, and the overall atmosphere of the hotel felt calm and welcoming.
The staff were courteous and professional, and check-in and check-out were smooth. Amenities were adequate and met expectations for a comfortable stay.
Overall, it was a satisfactory experience, and I would consider staying here again in the future.
Location is good, right in the centre & within walking distance to eateries & shopping. Close nearby there’s the Hin Depot, it’s like a weekend flea market.
Hotel Service was great, the room that i booked was rather small, city view facing but sun was strong and day time, was abit hot as room window facing the sun. Going green is good, and water dispenser is provided on every floor for our refill. Can i suggest the bottles provided to have a wider opening as when refilling was rather difficult to avoid any spillage, especially taking the hot water
Hotel deco is very festive.
This hotel is right next to a seaside plaza, which is lovely for an evening stroll. Many locals also hang out there. It's about 1-2 kilometers from central attractions like the Blue Mansion and Mural Street. Walking there can be quite hot, and a taxi costs around 8-15 MYR. The hotel has a pool, gym, and kids' play area. Although it has a more retro, Nanyang-style vibe, it offers all the necessary amenities. The downsides are: first, the Wi-Fi is very unreliable; second, the breakfast isn't great (doesn't match the price); and third, the duvet covers were already yellowed. We, two adults and two children, had no problem staying in this room. Overall, it's still good value for money.
Very good location next to SPICE convention centre. Breakfast spread is good and delicious with some local Penang favorites. Twin bed is small, single bed instead of super single size. Amenities can be improved slightly as amenities box in washroom is a bit dated. Would be good if there’s a convenience stall / news stand below or next to hotel. Overall a good stay still.
This hotel is located just outside the center of Georgetown, making it very convenient for getting around. There's a shopping mall and supermarket right next door, which is great for dining and shopping. The breakfast selection was extensive, and the service was very well-organized. Our room faced the sea, offering a really nice view. The hotel itself is a bit older, but the facilities are well-maintained, and the room was relatively quiet. We happened to be there during the major Indian festival, Thaipusam, and Magazine Road in front of the hotel was incredibly congested. I'm not sure if it's always like that, but if you're in a hurry, you'll need to call for a taxi at least 15 minutes in advance.
Hotel was clean and service was very good. Room was large and comfortable . Swimming pool on eleven floor is a plus on hot days. Good view of the town and the sea from our room.
Strategic location in the heart of Georgetown. Close to Komtar, First Avenue Mall and Pragin Mall. Short walk to Cecil Market and Chowrasta Market with many eateries nearby selling Penang local delicacies.
A relaxing stay and the location is tops. My go-to hotel each time I come to Penang which is often. Service at reception & the bell boys were very polite and professional. I appreciate the free buggy rides from the hotel to Gurney Plaza. There was beautiful Christmas decorations in the lobby and the buffet breakfast restaurant which lent a festive feel to the Season.
This time around, the only adverse feedback is that I am unsure if any vacuuming was done for my 3 night stay. I only asked for the room to be cleaned once after my 2nd night but a loose piece of long white thread in the middle of the carpet which was there for the past 2 days/nights remained in the same spot after the room cleaning was done.
The hotel is a bit old, but the location is very convenient! Overall, the service was excellent, the room was spacious and clean, with a semi seaview that’s nice. Hotel staffs were very friendly. Upon check-in, customer service immediately called to check if the room was in good condition, which was very thoughtful.
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1452 reviews
9.1/10
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7.2/10
GGuest Userthis hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest UserI had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable, with all the amenities I needed. The staff were friendly, professional, and always willing to help, which really made the experience pleasant.
GGuest UserThis hotel is located just outside the center of Georgetown, making it very convenient for getting around. There's a shopping mall and supermarket right next door, which is great for dining and shopping. The breakfast selection was extensive, and the service was very well-organized. Our room faced the sea, offering a really nice view. The hotel itself is a bit older, but the facilities are well-maintained, and the room was relatively quiet. We happened to be there during the major Indian festival, Thaipusam, and Magazine Road in front of the hotel was incredibly congested. I'm not sure if it's always like that, but if you're in a hurry, you'll need to call for a taxi at least 15 minutes in advance.
GGuest UserI had booked the room at a higher rate with breakfast. However, the booking ended up without meals (breakfast). I had a complaint that we broke the wash basin. On that day we left the room at 6 am and returned at 4 pm. We had used the wash basin before we left it was in good condition. Upon receiving a call from the hotel saying that we need to pay for the broken basin, we inspected the same to find the breakage which had occured in our absence. The cleaners also left a access key in the slot, which purportedly was to activate the air con in our absense. The Hotel had changed the room for us. Nothing was informed on the claim for the breakage when we checked out today
PPancherry29Went with my mom. Took Cyan Room with breakfast. Location wise, very good. Very near to the photo spot, the George, the Crest Collection, Blue Mansion, Chulia Street, Love Lane, the Kimberley Market. Lots of food options around.
The things I find a bit difficult are the room cleaning service timing. Because the first day, the person came even before the breakfast time (7pm - 10:30pm) is finished at 9:30am. Then we went out and came back around 2pm, then came again at 3:30pm, when they said the room cleaning starts after 4pm. So a bit difficult to predict and avoid the timing.
Gave 2 water bottles everyday. But since room service only after 4pm, I requested the water bottle first, 2 days at counter got immediately after, but one day, called from the room, didn't come at all until 5pm when we went down to the counter to ask.
Room cleanliness could be better. The bedsheets had a bit of stains but I didn't mind. Water pressure is a bit weak. The hair dryer even weaker.
Otherwise, good location to stay, in the middle of Georgetown, accessible to every location easily.
XXiaotuzijiadexiaopangmiaoFacilities: The hotel has complete facilities, everything you need is there.
Hygiene: The hygiene is good, no obvious oversights.
Environment: Facing the Strait of Malacca.
Service: They helped with our luggage.
As an antique hotel, its value for money is truly excellent. You can stay for just over 1000 [currency unit]. Online, the Heritage Wing is more recommended, but because of its age, we chose the newer Victory Annexe. Before checking in, I saw some online reviews and was a bit worried, but after experiencing it firsthand, I found it to be quite good. First, upon arrival, the staff at the entrance were very attentive. When our car pulled up, they helped with our luggage, and the luggage was even delivered to our room. When checking in, there was a Chinese-speaking person at the front desk, but it seemed most could only speak English. However, simple English was fine, and they also used gestures, making the process very smooth. The room assignment was also quick. After checking in, the hotel balcony faced the sea. This hotel is quite popular, with all kinds of nationalities, but there was no obvious favoritism towards Caucasians or discrimination against Chinese. Perhaps because I'm someone with strong boundaries, every staff member I encountered smiled and nodded in greeting, which even made me feel a bit shy; there was no coldness. The hotel's location is excellent, very close to the Blue Mansion. You can go for a city walk when you step out – still highly recommended!
AA. YusoffAngsana Teluk Bahang is always the best! My family & I have stayed here a multiples times and we’ll definitely keep coming back for future stays. All their spacious and tastefully decorated rooms are sea-facing and offer gorgeous view of the Melaka straits. This hotel is located in a less busy area hence rendering the ambience to be quiet and peaceful throughout the property. All their staff be it from the reception area to recreational/pool area to dining to housekeeping staff are warm, friendly and helpful. A special shout-out to Mr Aiman from the reception department who demonstrates exceptional hospitality and professionalism in taking good care of my family as usual. Their breakfast offers a good spread and some dishes are quite delicious as well. Thanks Angsana. Looking forward to staying at your hotel again soon!
EEveGHotel was clean and service was very good. Room was large and comfortable . Swimming pool on eleven floor is a plus on hot days. Good view of the town and the sea from our room.
Strategic location in the heart of Georgetown. Close to Komtar, First Avenue Mall and Pragin Mall. Short walk to Cecil Market and Chowrasta Market with many eateries nearby selling Penang local delicacies.
RRonin tanThe hotel environment is comfortable and quiet, overall clean and tidy, and the rooms are well-maintained, making for a very relaxing stay. The staff are friendly, and both check-in and check-out processes were smooth. The location is convenient; you can walk to Kek Lok Si Temple, which is great for visiting and taking photos. There are also many affordable snack options nearby, and transportation is very accessible, making it suitable for both short stays and longer trips. Overall, the stay was very satisfying.
RRubyNestled on Batu Ferringhi Beach, this hotel boasts expansive pools, a private beach, and comprehensive family-friendly facilities, making it ideal for families and those seeking relaxation. The hotel has a distinct resort vibe, but its location is a bit far from the city center, requiring a taxi to get to George Town. If you're looking to enjoy the sun and beach rather than walking tours, this is a perfect choice.
We were lucky enough to get an upgrade to a family room, giving the kids their own beds. It was very spacious and we were extremely satisfied!
The resort offers a wide array of activities; we stayed for three days and participated in quite a few of them.
Highly recommend!
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