Pet Friendly Hotels in West Midlands, United Kingdom

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast. Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.

I was very impressed with the room. I had a twin room, it was very clean and felt like the decor was relatively new. The beds were comfortable and the TV was easy to use. There was a small kettle and teas and milk (although no hot chocolate). Small waters. No fridge. I didn’t get much time to explore the surrounding area as I was there for a conference. But if there wasn’t a conference on I would recommend to others to stay here.

It was really an amazing experience at the DoubleTree Hotel. The location was not hard to locate. The environment was so clean and tidy. The receptionist welcomed us with a warm smile. The room was well furnished with daily needs. We love our stay there and will surely recommend it to our friends and family.

I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days. I picked Double Tree Hilton as they were offering the best price. I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.

Used the hotel for one night as we were departing early from the airport the following morning. We used the train as mode of transport and the hotel was a short walk from Birmingham International. We didn't use the Air shuttle. Found it quite confusing to get to the entrance to the Hotel and had to walk by it to cross the busy road further on. We arrived a little early to check in but made use of the comfortable bar and had drinks at standard hotel prices. Easy check in and the room was just what we needed. Quick change and then out for an early evening meal at the near by resorts world. Through the NEC complex. Early night as we had to vacate at 3 am. All in all a pleasant experience and like an extra days holiday. Short walk to the departures next day so an ideal location.

It's a nice hotel but you have to remember that a lot of people book this hotel as a wedding venue. We stayed from Friday to Sunday and the first night was awful. There was a wedding going on and the music was so loud and didn't stop until 12.15am and then it took another half an hour for the very noisy, drunk guest to leave. On Saturday there was another wedding but this time the type of people were different and so there was no loud music and I hardly heard the people leaving. My room was a family room in the coach house. Sunday morning some builders started work in the coach house at 8 am which I was not happy about so I told them and they stopped. Another thing was the lift not working so my elderly Mum found it really hard walking up to the second floor. However, the hotel was able to give us a ground floor room which wasn't a family room but we managed to squeeze in a single bed. The staff were great and the breakfast was decent.

Great 2 days here with the family to go see Aston Villa. 5 mins in uber to the stadium. Same to the train station after. Didn’t eat breakfast there just coffee which was nice and bar nice and chilled out. Rooms big and beds really comfortable.

Tricky to find your way to this place and at night the location is very isolated didn't feel safe to walk from the Bullring. There was a water problem and I feel it should have been communicated this at check-in however was compensated for water issue and thankful. I stayed in an ensuit and I know it's a hostel however there should at least be a kettle in the room just you get towels for this just my observation. Overall it was a pleasant stay as I would imagine they don't have water issues always.

I booked it for three night as I had some business in the area. Due to a recent bad experience with a budget hotel, i though might have a better value for the higher price. I was wrong. Very mediocre service, small room, funky odour, and limited amenities. For the anount I paid i expected a better value. Staff were helpful though.