DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
CClaire MBellamaritimo is maybe not the newest hotel, but it is at a fine spot - we could see Pamukkale from our balcony and also see the hot air balloons in the morning when the sun was rising!
The pool(s) and the courtyard are super nice and clean and very new! It was so much fun to cool down there after an exciting day.
The owner of the hotel, Halim, was very friendly - as was the rest of the staff - and helped us with great advise in order to make the most of our visit at Pamukkale. We had already booked a hot air ballon ride for the first morning, but for the rest Halim's advice was extremely helpful!
Breakfast (see the picture) at the hotel made us very happy and we also had dinner once at the hotel (the picture is not showing the delicious salad we had with it, but you'll get the picture).
The hotel also offers wine 🍷 from the region. We tried the white wine that was a very enjoyable drink one of the evenings. Once, while enjoying the pool in the afternoon, the owner presented us two glasses of chilled pomegranate wine - that on a hot summer day is absolutely fantastic! 😍
The rooms were simple, but clean, as was the bathroom. But we didn't spend that much time inside anyways... 😎☀️
So, altogether, I can warmly recommend this hotel for your stay at Pamukkale - it's a grand choice! Last but not least, it's also a very affordable option ... 😉
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
LLvxingzheThis is a pretty big hotel, and there were a lot of Chinese guests. To my surprise, they even had Chinese food on the menu! The front desk service was excellent. They helped me book a birthday cake for my son. The hot air balloon activity they recommended, which I booked a day in advance, also went ahead as planned. The staff member was great; they were worried I'd be concerned about paying for the hot air balloon in advance and not getting a refund if it didn't happen, so they gave me a receipt and a guarantee for a refund. Really fantastic front desk staff! 👍
GGuest UserThe hotel has a rich breakfast, a clean environment, and is very close to the Pamukkale scenic area. It is convenient. There are many restaurants nearby, as well as Chinese restaurants. Parking is convenient, suitable for self-driving tours
DDivya24Very decent hotel and close to the Pammukale cotton candy. Every room has a private balcony. Complementary breakfast is good. There's a swimming pool that's well maintained. Late check ins were easy and comfortable. Can see hot air balloons flying just from the room balcony. Recommend stay.
GGuest UserIt was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
NNavCThe hotel is really nice. Hotel room was worth the price. We are on road trip and we had a good stop this hotel is right below pamukale in the busy street full of restaurants
Owner was really warm and welcoming.
NNata08The hotel is at least 5 minutes from restaurants and the entrance to Pamukkale. The owner is very welcoming and kind. It's a cozy, small, family-run hotel.
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