Highly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
Booked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room.
One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself.
Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.
The boss is very good and enthusiastic, and the hotel breakfast is OK. However, the hotel will cut off the water supply at night, so it is impossible to wash, and the air conditioning is not very good.
Newly built hotel with a pool. The pool is actually great as it is so hot during the day. Rooms were spacious and clean, as advertised. Linen and towels were also clean and new. The breakfast was delicious and the hotel is close to the main tourist sites. Would definitely book again if I stayed in Pamukkale. Suggest starting at South Gate first (300 lira taxi from the hotel) as it is easier to walk down the travertines rather than up. Go as early as possible as it gets very hot during the day and can make it difficult to see everything on foot, especially for an older person, otherwise pay for the buggy and they will drive you around.
The hotel is a family business.
The boss is a bit serious and not as friendly as the two nephews.
Yesterday, I paid 208 first, and found 4 air conditioner units outside the window when I entered the room.
The boss said that all the twin rooms were full.
There were only king-size rooms facing the pool.
Then I was given 101 family room, and we used the twin room.
When I picked up the car in the morning, I found 8 air conditioners outside the window.
If the glass was not soundproof, I think the boss is a bit mean.
The breakfast looked full on the L-shaped table, but it was mainly vegetables and cheese.
I could only eat biscuits to fill my stomach.
Dinner was not a choice, so I had to settle at the hotel.
A plate of mixed grill + a plate of baked vegetables for 1050 lira.
What did I order in the comments that it was cheap?
The main building has an elevator, the bath water is good, and the dog is very cute.
To be honest
All the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
The 4-star hotel is on a hill. It takes about an hour to drive from the airport. It is equivalent to the edge of the city on the other side. Parking at the hotel is very convenient. It is best to rent a car.
To the Pamukale resort, 7 minutes by taxi.
A bazaar with cafes and shops is a 15-minute walk.
The hotel offered us upgrade rooms at no extra charge👍 thank you!
The rooms are not new, but the main thing is that the hotel is located on the edge of the village, and you have magnificent views of the valley with its sunsets. The hotel is all green and birds are constantly singing.
We stayed for 2 nights, there is nothing else to do there, unless of course you are a fan of relaxing by the pool in the mountains.
The hotel is really nice. Hotel room was worth the price. We are on road trip and we had a good stop this hotel is right below pamukale in the busy street full of restaurants
Owner was really warm and welcoming.
The Özbay hotel is perfectly fine for a stay in Pamukkale. It was a good value room for the price. Conveniently located near the Travertines and several restaurants. Linens are clean and beds are comfy. Unfortunately, our heater wasn’t working and the room was cold. We asked staff to take a look at the heater, but they only gave us the option to move rooms. We had already unpacked, so we didn’t want to move. But even the next day the staff didn’t try to fix it. The front desk team also didn’t seem to know anything about prices for the travertines, nor have a recommended plan for visiting Hieropolis, nor have any info about returning to the airport besides ordering a private car. All this information is available from other sources in town, but it would have been nice if our hotel could have provided some information.
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8.2/10
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KKarsh TBooked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room.
One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself.
Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
GGuest UserHighly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
AAnonymous UserThe boss is very good and enthusiastic, and the hotel breakfast is OK. However, the hotel will cut off the water supply at night, so it is impossible to wash, and the air conditioning is not very good.
BBON970The hotel is a family business.
The boss is a bit serious and not as friendly as the two nephews.
Yesterday, I paid 208 first, and found 4 air conditioner units outside the window when I entered the room.
The boss said that all the twin rooms were full.
There were only king-size rooms facing the pool.
Then I was given 101 family room, and we used the twin room.
When I picked up the car in the morning, I found 8 air conditioners outside the window.
If the glass was not soundproof, I think the boss is a bit mean.
The breakfast looked full on the L-shaped table, but it was mainly vegetables and cheese.
I could only eat biscuits to fill my stomach.
Dinner was not a choice, so I had to settle at the hotel.
A plate of mixed grill + a plate of baked vegetables for 1050 lira.
What did I order in the comments that it was cheap?
The main building has an elevator, the bath water is good, and the dog is very cute.
To be honest
OOliver1981To the Pamukale resort, 7 minutes by taxi.
A bazaar with cafes and shops is a 15-minute walk.
The hotel offered us upgrade rooms at no extra charge👍 thank you!
The rooms are not new, but the main thing is that the hotel is located on the edge of the village, and you have magnificent views of the valley with its sunsets. The hotel is all green and birds are constantly singing.
We stayed for 2 nights, there is nothing else to do there, unless of course you are a fan of relaxing by the pool in the mountains.
NNavCThe hotel is really nice. Hotel room was worth the price. We are on road trip and we had a good stop this hotel is right below pamukale in the busy street full of restaurants
Owner was really warm and welcoming.
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