Ocean View Hotels in Penang, Malaysia

Good location. Nice beach view. Clean and comfortable. Services can improve. Do not make room unless by request of guest only to ensure privacy and two way agreed communication thank you.

The hotel staff were all very friendly and accommodating, even with my limited English, we managed to communicate just fine 😂. The location is excellent, with several great street food stalls nearby that serve delicious food! The scenery is also beautiful, though the panoramic window was a bit dirty. I suggest giving it a good clean so guests can enjoy an even better view.

This hotel is new so all the guest rooms are well appointed and fitted. There is access to a private beach , however it is small . If you know your way around you can actually walk from the main road to the public stretch of Tanjung Bungah beach which is a much nicer beachfront. Each room has a balcony, with sea view , a plus at such location. The carpark is free at the moment , however , due to low ceiling room and many pillars , it becomes hard for bigger cars to park. The pool was very busy when I was there so I didn’t get to enjoy the pool area. There is a restaurant that serves breakfast, lunch and dinner so it is good that you don’t have to go out to find food. I would think the staff services are a hit and miss , some are friendly and professional , some of them really do need training. I notice is there is only one counter open during checkout time which had to cater for both check in and checkout , this causes a queue . Overall, I love the comfortable rooms and bed, however the front office counter staff needs training.

View from the apartment was amazing and just need to look through the window and you see the blue sky and ocean. Just that the apartment they gave us has 3 rooms and if you book 2 rooms they will locked up the one of the room. The issue is that when we checked in they just let the 3rd room open and we thought we could used it until the security guard came and knock the door and said he has to lock up one of the rooms.

The room was spacious and clean. The staff were attentive and prompt in attending to our needs. They served us more bottles of water in our room on request. We had a pleasant welcome with a drink and ice cream. The hotel is just beside the Gurney Plaza, which makes it convenient for shopping and dining. Highly recommended.

I read reviews about this hotel before I booked and IT IS TRUE! The room is basically having ants, cockroach and the bedsheets are dirty!!! Oh mine. Please get a more responsible Manager to check the cleanliness of the room before handover to guests. I do not want to blame your housekeeping coz I see him working alone everyday… Tray broken also can leave it there for the customer to see 😐 although it was meant to put your cups, kettle and your Cups are also dirty 🫩

I will definitely repeat my stay, as it provides a wonderful combination of fun and happiness for families.

It was the last hotel at the end of a two week trip in Malaysia. I chose it seeing it was closer to the airport. It was perfect! A spacious room in a boutique hotel, and some pampering and rest before a long flight home. Positives: - Pool, was cool and busy. - Complimentary drinks, were appreciated. - Spacious room and bathroom. - Loved the ‘Say No to Plastic’ environmental initiatives. - Cafe space, food was tasty and reasonably priced. - Staff were friendly and efficient. - Convenient Store down stairs for snack and drinks. - I asked for an extra hour for check out. It’s in a residential area, next to a busy road. So it’s not a place to explore the local area and a GRAB is needed to get around. However, a perfect STAY for the last day of holidays and it’s closer to the airport.

Location: Situated right by Gurney Bay, it's about a 10-15 minute walk to Gurney Plaza, or a 5-6 MYR taxi ride. Getting to the old town costs around 7 MYR by taxi. There are plenty of dining options nearby, and a small mall next door with a mini-supermarket and restaurants. You can cross the road to the beachfront for a walk or a run. Facilities: The room was quite spacious with a great sea view, and the bedding was very comfortable. The bathroom was also huge with a separate wet and dry area. Bottled water isn't provided, but there's a purified water tap. The swimming pool is fantastic with lovely views. Service: I was particularly impressed by a young lady and a young man at the front desk who both spoke Chinese and provided incredibly gentle and thoughtful service. They even helped us solve an awkward problem. The security guard at the entrance was also super enthusiastic, helping with luggage and always greeting us warmly. The restaurant is spacious, and breakfast offers a wide variety. The young man who makes the noodle soup, who also speaks Chinese, had an absolutely wonderful attitude. Cleanliness: Everything was thoroughly cleaned, with no hidden spots or strange odors found anywhere. This was the most satisfying hotel of our entire trip.

Paying the deposit was a hassle. Hong Kong banks can't directly transfer, and WeChat Pay, which is required, isn't usable in Hong Kong. I ended up having to ask a friend in mainland China to pay it. To make matters worse, they can't refund it to the original WeChat account, insisting on sending it to a Hong Kong bank account instead. The only upside was that it was refunded to my HK account on the day of check-out. Getting the key was an adventure; I had to go down a flight of stairs to the parking lot mailbox, which felt a bit spooky. Luckily, it was still near dusk, so it wasn't too dark. The two TVs could be turned on but didn't receive any channels. In both rooms, we had to set the AC to 16 degrees and use a fan to get it cool enough. The living room, even with a fan, remained quite warm. The bathroom shower was only an overhead one, and controlling the hot and cold water was tricky. Thankfully, the water pressure was good. The drain was a bit slow, almost clogged, and one of the sinks wouldn't drain at all. Good thing there were two sinks. The floor looked a bit dirty, and overall, the facilities seemed poorly maintained. I hope they improve the equipment. The only positives were the excellent view from the window, perfect for sunrises and sunsets! There are plenty of restaurants downstairs and three convenience stores. Transportation is convenient, with Grab rides costing 10-15 MYR to places like Mural Street and the night market, and about 30 MYR to farther attractions like Penang Hill and Kek Lok Si Temple.