Hotels With Spa in Queensland, Australia

After booking a room for 1 night initially, we made a booking for an additional night both via Expedia. The recent reviews on here had me worried as they were much more positive when I made and paid for the booking. Parking - currently free but the hotel provide no detailed instructions on booking etc so I can see why people get frustrated. Thankfully a review on here gave us some tips to make our arrival smooth. I would recommend parking in tower 1 on levels 3, 3M or 4. These floors provide direct lift access to the hotel. Look for gold lifts - these indicate your attached to the hotel. Check in - the girl checking us on (Sara I think) was nice but the hotels booking system didn’t link that there were 2 separate bookings for the same person. The hotel didn’t offer us the lower standard room for the 2 nights so that we didn’t have to move. We opted to pay an additional $60 to stay in the better room for the 2 nights. Pool - is as nice as the photos although some of the cabana cushions are filthy. It is mildly heated and there were no towels, only the ones provided in your room. After house keeping we had 2 taken and only 1 replaced which made it hard to use the pool again. Food - we used Uber eats one night and ate at Harvest Buffet in the ****** on the other. The Harvest Buffet was good. We didn’t eat breakfasts at the hotel. Room - the lounge needs to go, there is no room for it and an additional luggage rack would be more practical as storage is lacking. The room would benefit from a spare pillow and blanket like nearly every other hotel we have stayed in. There are no robes or slippers provided. Gym - the gym was ok however the cable machine was broken, there were no kettlebells or spin bike. Access is via the ****** and in to another lift. Check out - we didn’t bother returning to reception, at 8am we were woken by a drill in the adjoining room/wall to us. Very unpleasant when you have an 11am check out. If we were told about the short maintenance work we wouldn’t have minded but we expect more of a hotel that is part of the Star. Would we stay again? No, it’s not the level we have come to expect as guests of the Star in Sydney.

We stayed here the night before leaving on a cruise that was leaving from the International Cruise Terminal. The main reason we chose this hotel was its close proximity to Roma Street Station as we caught the train from the airport. While it is close to the train station it is located at the top of a reasonable hill and it took a bit of effort to navigate the way to the top, apart from the effort. Several escalators/lifts and then a steep path with no real directions on which way to go. I thought I would be able to see the hotel to give me an idea which way but had to resort to Google Maps to find the way. Unfortunately we were on an early flight into Brisbane so as it was 09:30AM I was not expecting our room to be ready but just needed to store our bags so we good do some exploring. As expected, our room was not ready but the guy behind the counter checked me in, stored our bags and advised that the hotel was busy and our room would not be ready until about 02:00PM. No worries we will be back. We arrived back at 01:00PM and our room was still not ready and waited in the foyer till 02:00PM as previously discussed. Reception gave me our keys and we proceeded to our room on Level 1, or so I thought……..room card would not let me use the lift. Back to reception to have the card re-coded. On entry to our room, it was reasonably spacious and looked clean and reasonably comfortable. Décor a bit dated, but functional. We had a rather large balcony but we could not use it as there was no furniture so the balcony was wasted. Bathroom was small but functional, bit dated but appeared clean. It was only after we used the toilet several times that we noticed water on the floor. We ignored it for quite a while as we thought we had spilt water on the floor but it was not till the next morning that I realised it was coming from under the toilet. I reported it to reception on checkout. As we were tired from our early start we chose to order room service. While we knew how much it was going to cost it was very expensive. Two hamburgers and chips over $70. A bit steep, but as we were so tired we paid so we did not have to go out. The hamburgers were good by the way, but still way too expensive. Overall, this hotel was OK, but the room was supposed to be a superior room. OK. I would hate to be in a Standard Room………..as the room was pretty average for a Superior. After reading some of the other reviews the price we paid was fair and the location is good, just not when you have to push two big suitcases that we were taking on a cruise up the hill from the station. PS. It cost us $73 in the taxi to get to the Cruise Terminal.

the location is quiet, it's good for the driver has a free parking, just a pity for missing to go to the roof top to see the night time of the city view.

Modern hotel in a great location with well-appointed rooms. We didn't book an ocean view apartment but still had a view from the balcony and main bedroom. Outdoor pool area was beautiful shame the weather was too cold for a swim, but we did use the heated indoor pool and sauna. Elevators are extremely fast. Staff helpful and efficient. The onsite parking was very convenient in this part of Surfers. Consider going for the buffet breakfast at Skypoint during your stay! Great food and amazing views.

Recommend if you are looking for a clean and quality place to stay and are a budget traveller. This yha has a very high standard compared to others. It is more like a youth hotel with bunk beds rather than a backpackers place. You also meet travellers of all ages, families and youth groups around the place. The rooms are super tidy and serviced daily, spacious luggage lockers that fit a large suitcase (fantastic!) and are light filled with aircon or windows to be opened. The kitchen is very big, nice rooftop terrace with city views and pool area. Tv lounge and soon it’s own co working hub which I think is a great addition to the concept. Free luggage storage for guests and friendly and helpful staff.

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

You get what you pay for and these days customer service is cheap. Staff don't know parking rules, no staff communications, payment was full cost that you apparently had to call another number just to get a $4. Discount. This was after informing them that Iam at the discounted price 4 times. Not worth my 2 cents. Or is it $4 now?

Convenient location in Brisbane city. Reception provided great service, was polite and welcoming. We had a warm welcome and a quick, easy and fuss-free check in process. Thank you Vania! (Hope I got her name right) Amazing view from the Sky Lounge located on the 36th floor. However the apartment was slightly dirty. We put up the sign to make up our room but it was not made at all, even when the housekeeping staff was cleaning the room next to ours when we left. We left the hotel to go out in the morning and when we returned at night the ”make up the room” sign was still on our door and the room was exactly as we left it when we went out. Room wasn't made, toiletries weren't replenished.

thank u for helping me. especially, lovely Jordan who is the receptionist. I am sure she is one of the super kindely person of Ozzys at Cairns. Not far away from the Lagoon of an artificial also safety. It was good for old lady. Who's want to enjoy alone or couple? I recommand.

For a relaxing holiday with no fuss consider this accommodation. It was perfect from the room, views, facilities and location. Rooms as you expect for the price. Views that you don't get sick of. Facilities of laundry, bbq, spas, pool and games/gym area were great. Location location I didn't have a hire car nor did I need one walked to Capri boat hire and the skypoint observation building and all the shops (bws across road and coles 2 blocks away) Right in the heart of Surfers! As for the bad reviews they want everything for nothing. The $3.00 beach towel hire was for the whole 5 day stay not each day. The staff were helpful and friendly. A/c and fan worked a charm. No room service while here 5 days but that's how they keep the prices down. Couldn't hear noise of road much as the surf is loud. I will definitely be back. Thanks again.

We stayed here the night before leaving on a cruise that was leaving from the International Cruise Terminal. The main reason we chose this hotel was its close proximity to Roma Street Station as we caught the train from the airport. While it is close to the train station it is located at the top of a reasonable hill and it took a bit of effort to navigate the way to the top, apart from the effort. Several escalators/lifts and then a steep path with no real directions on which way to go. I thought I would be able to see the hotel to give me an idea which way but had to resort to Google Maps to find the way. Unfortunately we were on an early flight into Brisbane so as it was 09:30AM I was not expecting our room to be ready but just needed to store our bags so we good do some exploring. As expected, our room was not ready but the guy behind the counter checked me in, stored our bags and advised that the hotel was busy and our room would not be ready until about 02:00PM. No worries we will be back. We arrived back at 01:00PM and our room was still not ready and waited in the foyer till 02:00PM as previously discussed. Reception gave me our keys and we proceeded to our room on Level 1, or so I thought……..room card would not let me use the lift. Back to reception to have the card re-coded. On entry to our room, it was reasonably spacious and looked clean and reasonably comfortable. Décor a bit dated, but functional. We had a rather large balcony but we could not use it as there was no furniture so the balcony was wasted. Bathroom was small but functional, bit dated but appeared clean. It was only after we used the toilet several times that we noticed water on the floor. We ignored it for quite a while as we thought we had spilt water on the floor but it was not till the next morning that I realised it was coming from under the toilet. I reported it to reception on checkout. As we were tired from our early start we chose to order room service. While we knew how much it was going to cost it was very expensive. Two hamburgers and chips over $70. A bit steep, but as we were so tired we paid so we did not have to go out. The hamburgers were good by the way, but still way too expensive. Overall, this hotel was OK, but the room was supposed to be a superior room. OK. I would hate to be in a Standard Room………..as the room was pretty average for a Superior. After reading some of the other reviews the price we paid was fair and the location is good, just not when you have to push two big suitcases that we were taking on a cruise up the hill from the station. PS. It cost us $73 in the taxi to get to the Cruise Terminal.

the location is quiet, it's good for the driver has a free parking, just a pity for missing to go to the roof top to see the night time of the city view.

Recommend if you are looking for a clean and quality place to stay and are a budget traveller. This yha has a very high standard compared to others. It is more like a youth hotel with bunk beds rather than a backpackers place. You also meet travellers of all ages, families and youth groups around the place. The rooms are super tidy and serviced daily, spacious luggage lockers that fit a large suitcase (fantastic!) and are light filled with aircon or windows to be opened. The kitchen is very big, nice rooftop terrace with city views and pool area. Tv lounge and soon it’s own co working hub which I think is a great addition to the concept. Free luggage storage for guests and friendly and helpful staff.

Convenient location in Brisbane city. Reception provided great service, was polite and welcoming. We had a warm welcome and a quick, easy and fuss-free check in process. Thank you Vania! (Hope I got her name right) Amazing view from the Sky Lounge located on the 36th floor. However the apartment was slightly dirty. We put up the sign to make up our room but it was not made at all, even when the housekeeping staff was cleaning the room next to ours when we left. We left the hotel to go out in the morning and when we returned at night the ”make up the room” sign was still on our door and the room was exactly as we left it when we went out. Room wasn't made, toiletries weren't replenished.

Close to the airport and wonderful for an early morning flight, the hosts are very lovely and helpful. The rooms are clean and comfortable, everything was in working order. To be honest the air con was great on a hot day, and close to some to shops.

Nice new hotel, recommend it to my friends. People are nice to help. Lots guests but still managed well. Few safeguards at front door, that’s not usual in AUS hotels, but good.

Booked 2 bedroom apartment but was given 3 bedrooms instead. King size bed and single bedded rooms have windows, queen size bed without windows. All rooms have air conditioning. Room allocated didnt have a proper dining area, had 3 bar chairs with a small area. Took turns to have our meals. Sofa was great with recliners but too small for family of 4. Bread toaster and all appliances were clean and in order. Short walk to Botanic gardens, Queen Street mall and we were able to walk to South Bank. Free Cityhopper ferries at Riverside Terminal which is within walking distance too. Encountered an usual foggy morning and a fascinating view! Overall a great stay!

We enjoyed our stay in Hyatt! Staff was so friendly and housekeeping did a good job in having our rooms cleaned. Breakfast is roughly always the same, I wished there was more varieties however the quality and taste is always there! It is also right in Brisbane City, convenient to all the malls. Will stay here again if I am back to Brisbane.

Room is cleaned everyday. Not possible to check in early and at 2pm there would be a long queue at the reception and it goes all the way till the entrance. Calls to Recep takes very long to be answered. I requested for a 30mins late check out but the cleaner opened the door and came in even before my check out timing. Cleaner came knocking again awhile later and Recep also called me prior to me leaving the room even though I had already informed I will be coming down 30mins late. Hotel is located beside a pub so expect that it may be noisy on a Saturday night.

everything is ok for one night sleep immediate after a late night arrival. But it takes about 10 minutes walk from domestic airport . Don’t follow the google suggestion. Just follow the sign of “hotels and convention centre” . there is a covered (mostly covered) bridge connecting the terminal to the hotel.

After booking a room for 1 night initially, we made a booking for an additional night both via Expedia. The recent reviews on here had me worried as they were much more positive when I made and paid for the booking. Parking - currently free but the hotel provide no detailed instructions on booking etc so I can see why people get frustrated. Thankfully a review on here gave us some tips to make our arrival smooth. I would recommend parking in tower 1 on levels 3, 3M or 4. These floors provide direct lift access to the hotel. Look for gold lifts - these indicate your attached to the hotel. Check in - the girl checking us on (Sara I think) was nice but the hotels booking system didn’t link that there were 2 separate bookings for the same person. The hotel didn’t offer us the lower standard room for the 2 nights so that we didn’t have to move. We opted to pay an additional $60 to stay in the better room for the 2 nights. Pool - is as nice as the photos although some of the cabana cushions are filthy. It is mildly heated and there were no towels, only the ones provided in your room. After house keeping we had 2 taken and only 1 replaced which made it hard to use the pool again. Food - we used Uber eats one night and ate at Harvest Buffet in the ****** on the other. The Harvest Buffet was good. We didn’t eat breakfasts at the hotel. Room - the lounge needs to go, there is no room for it and an additional luggage rack would be more practical as storage is lacking. The room would benefit from a spare pillow and blanket like nearly every other hotel we have stayed in. There are no robes or slippers provided. Gym - the gym was ok however the cable machine was broken, there were no kettlebells or spin bike. Access is via the ****** and in to another lift. Check out - we didn’t bother returning to reception, at 8am we were woken by a drill in the adjoining room/wall to us. Very unpleasant when you have an 11am check out. If we were told about the short maintenance work we wouldn’t have minded but we expect more of a hotel that is part of the Star. Would we stay again? No, it’s not the level we have come to expect as guests of the Star in Sydney.

Modern hotel in a great location with well-appointed rooms. We didn't book an ocean view apartment but still had a view from the balcony and main bedroom. Outdoor pool area was beautiful shame the weather was too cold for a swim, but we did use the heated indoor pool and sauna. Elevators are extremely fast. Staff helpful and efficient. The onsite parking was very convenient in this part of Surfers. Consider going for the buffet breakfast at Skypoint during your stay! Great food and amazing views.

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

You get what you pay for and these days customer service is cheap. Staff don't know parking rules, no staff communications, payment was full cost that you apparently had to call another number just to get a $4. Discount. This was after informing them that Iam at the discounted price 4 times. Not worth my 2 cents. Or is it $4 now?

For a relaxing holiday with no fuss consider this accommodation. It was perfect from the room, views, facilities and location. Rooms as you expect for the price. Views that you don't get sick of. Facilities of laundry, bbq, spas, pool and games/gym area were great. Location location I didn't have a hire car nor did I need one walked to Capri boat hire and the skypoint observation building and all the shops (bws across road and coles 2 blocks away) Right in the heart of Surfers! As for the bad reviews they want everything for nothing. The $3.00 beach towel hire was for the whole 5 day stay not each day. The staff were helpful and friendly. A/c and fan worked a charm. No room service while here 5 days but that's how they keep the prices down. Couldn't hear noise of road much as the surf is loud. I will definitely be back. Thanks again.

I stayed here about 2 weeks in early Jan. I got a bed next to a balcony in a 6 beds room which gave me little extra privacy. The room was cleaned fine throughout my stay. The bed was not large but comfortable with a nice mattress, light and power sockets. There is a bathroom for a toilet and a shower (not separated) for the room. So, I had to share it with 5 others when all beds were filled. Common area at the basement was pretty good for having nice furnitures. The kitchen and dining areas were cozy and spacious. You need $1 or $2 coins for laundry and dryer ($3 each). If you struggle to prepare coins, apparently there is a self-service laundry and cash dispenser nearby (I didn't try it though). Definitely confusing to find the reception for check-in. You need to walk through between The Island and a teppanyaki restaurant on Surfers Paradise Blvd.

The hotel is in the heart of Surfers Paradise, many restaurants nearby and just 5 min walking to the beach. The room is spacious and the bathroom is really nice and clean! Also the pool is very nice! The facility of parking the car just paying 25 aud per 24h in and out whenever you want is a plus. I highly recommend this hotel.

We had a really lovely one night stay. Jetstar canceled our flight home so we had to find accom for one night. Wasn’t expecting much from a hotel right next to an airport but it was excellent. Staff were all very friendly and professional. Reception staff were lovely and got our room ready early for us, bar and restaurant staff excellent. Even the security guy at the rooftop bar was chatty and helpful We had yummy pizzas from the downstairs bar for dinner and the buffet breaky was very reasonably priced and great quality. The hotel itself and rooms look modern and are spacious. Very nice, clean and comfortable. Excellent beds, we had a great sleep It was rainy so we didn’t try the pool but that also looks really nice All in all was a fantastic stay

Stayed recently during the week so no noise from Cali beach club next door. In fact perfectly quiet once balcony door was shut. But hey, your in Surfers Paradise so you can't expect absolute silence. Rooms were a bit in need of a paint but so what. It was immaculately clean, smelt lovely and was cheap as well. Bathroom amenities smelt beautiful. Big containers of shampoo and conditioner and body lotion and bath gel/ hand wash. I didn't have to use any of my own supplies except toothpaste and toothbrush. The girls on reception were extremely kind and welcoming. I would definitely stay again.

I recently stayed and had a pleasant experience overall. The room was clean and well-maintained, with comfortable bedding and modern amenities. The staff were friendly and responsive to any requests I had, making my stay even more enjoyable. The location of the hotel was convenient, close to major attractions and public transportation. The check-in and check-out process was smooth and efficient.

Modern hotel in a great location with well-appointed rooms. We didn't book an ocean view apartment but still had a view from the balcony and main bedroom. Outdoor pool area was beautiful shame the weather was too cold for a swim, but we did use the heated indoor pool and sauna. Elevators are extremely fast. Staff helpful and efficient. The onsite parking was very convenient in this part of Surfers. Consider going for the buffet breakfast at Skypoint during your stay! Great food and amazing views.

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

You get what you pay for and these days customer service is cheap. Staff don't know parking rules, no staff communications, payment was full cost that you apparently had to call another number just to get a $4. Discount. This was after informing them that Iam at the discounted price 4 times. Not worth my 2 cents. Or is it $4 now?

For a relaxing holiday with no fuss consider this accommodation. It was perfect from the room, views, facilities and location. Rooms as you expect for the price. Views that you don't get sick of. Facilities of laundry, bbq, spas, pool and games/gym area were great. Location location I didn't have a hire car nor did I need one walked to Capri boat hire and the skypoint observation building and all the shops (bws across road and coles 2 blocks away) Right in the heart of Surfers! As for the bad reviews they want everything for nothing. The $3.00 beach towel hire was for the whole 5 day stay not each day. The staff were helpful and friendly. A/c and fan worked a charm. No room service while here 5 days but that's how they keep the prices down. Couldn't hear noise of road much as the surf is loud. I will definitely be back. Thanks again.

I stayed here about 2 weeks in early Jan. I got a bed next to a balcony in a 6 beds room which gave me little extra privacy. The room was cleaned fine throughout my stay. The bed was not large but comfortable with a nice mattress, light and power sockets. There is a bathroom for a toilet and a shower (not separated) for the room. So, I had to share it with 5 others when all beds were filled. Common area at the basement was pretty good for having nice furnitures. The kitchen and dining areas were cozy and spacious. You need $1 or $2 coins for laundry and dryer ($3 each). If you struggle to prepare coins, apparently there is a self-service laundry and cash dispenser nearby (I didn't try it though). Definitely confusing to find the reception for check-in. You need to walk through between The Island and a teppanyaki restaurant on Surfers Paradise Blvd.

The hotel is in the heart of Surfers Paradise, many restaurants nearby and just 5 min walking to the beach. The room is spacious and the bathroom is really nice and clean! Also the pool is very nice! The facility of parking the car just paying 25 aud per 24h in and out whenever you want is a plus. I highly recommend this hotel.

Stayed recently during the week so no noise from Cali beach club next door. In fact perfectly quiet once balcony door was shut. But hey, your in Surfers Paradise so you can't expect absolute silence. Rooms were a bit in need of a paint but so what. It was immaculately clean, smelt lovely and was cheap as well. Bathroom amenities smelt beautiful. Big containers of shampoo and conditioner and body lotion and bath gel/ hand wash. I didn't have to use any of my own supplies except toothpaste and toothbrush. The girls on reception were extremely kind and welcoming. I would definitely stay again.

I recently stayed and had a pleasant experience overall. The room was clean and well-maintained, with comfortable bedding and modern amenities. The staff were friendly and responsive to any requests I had, making my stay even more enjoyable. The location of the hotel was convenient, close to major attractions and public transportation. The check-in and check-out process was smooth and efficient.

Good hotel for the location and price. A little tired on the inside but overall ideal for a night - handy bar / restaurant on the ground floor, although it closes a little early, and lovely view from the balcony too.

I sit and write this during a current stay far from impressed and wishing we had booked elsewhere! Whilst close to Seaworld itself it is otherwise completely off the beaten track and you need a car or to spend $$ on public transport (or to be content just staying at the resort for the duration of the stay). Other than the restaurants in the resort there are no other restaurants within east walking distance. An Uber to Broadbeach/Pacific Fair was $25 one way. There is a free shuttle to Pacific Fair bit for one of the scheduled departures it did not arrive today. The rooms are clean but basic and extremely noisy. Yes this is a family resort but I still think the noise is well beyond any other family resort I have stayed in of similar value. The bathrooms are dated despite being described in the ‘luxury escapes’ ad as stylish with pastel hues (pastel yes…stylish and/or modern definite no). There appears to be very little noise proofing between rooms. The ‘corridors’ are frequently adorned with used towels or used room service trays that the ‘bin chickens’ are having a go at and spreading the contents. Overall I would not recommend it for a stay.