Posted on Jun 2, 2026|Superior Room 2 Single Beds
Guest UserGreat location for Piccadilly and the London sights. Breakfast was also fabulous. Staff at the hotel go above and beyond. Special thanks to Radi Dimiatrova and Kariny Cazuza for their careful preparation of our room for our arrival. This was a reunion for me and my daughter and it was a great surprise. Thanks to all the hotel staff who looked after us during our stay and for the bar staff for looking after us with Negronis one night in the piano bar!
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Price per night from:IDR 6,166,955
Posted on Jul 22, 2026|2 Double Standard Mini Cooler
Guest User
The view outside the hotel is really beautiful. Located next to Thames River. Cooling but not too windy. Within 5 minutes walk to subway station, Elizabeth Line. Easily access to tourist attractions in London.
Breakfast at level 1 was wonderful. Varieties are good. The dining area is clean, bright and spacious. The service staffs, including the cooks, are really cheerful and gave excellent services. Same goes for the receptionists.
The carpets in the hallway next to the hotel rooms needed to be clean. A bit moldy smell.
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Price per night from:IDR 2,114,232
Posted on Jun 24, 2026
Guest UserWe stayed at this hotel for a total of 7 nights. The first two nights were in a Royal King room facing the lawn and Kensington Palace, which was quieter. For the remaining 5 nights, we stayed in a slightly cheaper Classic King room facing the street. The view was better, and occasionally we'd hear police cars or ambulance sirens, but it didn't disturb our sleep.
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Price per night from:IDR 5,565,171
Posted on Jul 11, 2026
Guest UserOur family of four booked the Tower Bridge view suite, which was incredibly spacious and came with a kitchen and washing machine – super convenient! The view of Tower Bridge from our window was amazing, and the subway station was just a few steps downstairs, along with a ferry terminal. We used boats and the subway for all our travel, which was really easy. There's a small supermarket a few hundred meters away where you can pick up basic groceries, fruit, and daily necessities. The only downside was the price being a bit high during peak season, but other than that, no complaints! The front desk staff were also very nice! By the way, they provided slippers, toothbrushes, and toiletries, so I didn't even need to use the ones I brought. 😀
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Price per night from:IDR 3,072,827
Posted on Aug 19, 2026|Superior Room With King Bed
Yuanyuan~yuanyuan
The hotel's location is excellent, very close to the Tower of London. While we were queuing for check-in, a waiter offered us white wine, and the thoughtful dry white was really good! The waiting area had large sofas and lemon water, perfect for a short rest 💤. The room truly exceeded expectations – it was spacious and very comfortable, even with slippers provided. It felt much better overall than other well-known brand hotels we booked in the city! I forgot my power bank in the waiting area, couldn't find it when I went back down, but after asking the lovely lady at the front desk, they had found and kept it for me, which I really appreciated! Oh, and breakfast was also fantastic!
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Price per night from:IDR 2,910,398
Posted on Apr 3, 2026|Superior Room With King Bed
WozaiyingguochishutiaoThe location is fantastic, right next to St. Paul's Cathedral, truly in the heart of the city. The hotel itself is generally good and convenient.
Facilities: The hotel has most of what you'd expect, though the room is a bit small. But that's pretty standard for UK hotels; this king-size room is about 25 square meters. The air conditioning was a little noisy at night, but it didn't really bother me overall.
Ambiance: The atmosphere is nice. They have a rooftop bar on the 7th floor where you can enjoy night views of St. Paul's, but there's a dress code – no casual wear allowed.
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Price per night from:IDR 3,682,599
Posted on Aug 15, 2026|Classic Twin Room
Guest UserMy stay at the Sofitel London Heathrow was absolutely fantastic, five-star review! The biggest advantage of this hotel is its incredibly convenient location, directly connected to Heathrow Airport Terminal 5. This is a huge relief for travelers with early morning flights, late arrivals, or those needing to transfer, as you don't have to lug your baggage around.
The hotel's overall ambiance is very high-quality, with spacious and grand public areas. The rooms are clean and tidy, and both the space and amenities are excellent. The bedding was especially comfortable, and the soundproofing was superb; even though it's right next to the airport, I wasn't bothered by airplane noise when resting.
The staff were professional and friendly, and the check-in and check-out process was efficient and smooth. The breakfast selection was also very rich, perfectly meeting my needs before departure.
Overall, the location, comfort, and service were all of a very high standard, making it a highly recommendable hotel near Heathrow Airport. It's especially recommended for travelers departing from T5. I'll definitely choose to stay here again next time I have a layover or an early flight at Heathrow!
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Price per night from:IDR 4,340,301
Posted on Aug 20, 2019
Guest UserOverall, it is ok, the location is also very easy to find, the environment is good, if it is a business trip, it is a good choice. With the early price, it is acceptable in the UK.
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Price per night from:IDR 9,167,887
Posted on Jul 19, 2026|Superior Twin Room
Guest UserCons:
There was a small bloodstain on the bedsheet at the foot of the bed, like a squashed mosquito. The room only provided two bottles of water on the first day, and two biscuits on the teacup on the second day, but nothing else for the remaining days of my four-night stay. The trash can had no liner, which might be for environmental reasons, but it made me hesitant to even put fruit peels in it.
Pros:
The location is excellent, just a 10-minute walk to Big Ben. There's free iced water and apples at the entrance. It's quite expensive, nearly 2,000 per night, and that doesn't even include breakfast or daily complimentary water. I rated the service as good because when I asked a staff member if complimentary water was provided daily, he said he didn't know but still gave us two bottles for free. Later, when we asked the front desk, they said it wasn't policy, so I really appreciated the staff member's kindness.
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Price per night from:IDR 2,708,028
Posted on Aug 5, 2026|King Room With River View
Guest UserThe hotel's location isn't in the absolute city center, but considering the price, it offers good value for money. It's about a five-minute walk to Nine Elms and Vauxhall tube/bus stations.
The rooms are relatively new, but I was surprised to find a strong formaldehyde smell, even though the hotel has been open for two years. That's a definite minus.
The service attitude was okay, but the front desk staff's competence and efficiency were concerning. Initially, they repeatedly got my length of stay and breakfast order wrong. Even though I had booked breakfast and showed them my reservation, the front desk insisted it wasn't in their system. When I asked her to show me the confirmation, she said she needed to find a manager, and when I asked when I'd get a response, she said not until the next morning... the inefficiency was worrying. So, I called Trip.com customer service, and I must commend them – they were incredibly efficient and quick in resolving the issue, even calling me to update me on the progress.
The pastry at breakfast was delicious, but the à la carte main courses were pretty average and nothing special.
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Price per night from:IDR 14,144,588