Hotels With spa in Tochigi Prefecture, Japan

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

This hotel was perfect for me from Yen value to ease in every sense and I am fussy with my comforts & expectations & budget. You will be happy at the Itoen Hotel with friendly English speakers at service desk, happy atmosphere, a great onsen & great dining. I would have booked for longer than one day in this very pleasant hotel & town had I known how much I enjoyed it. There is an absolutely wonderful nearby avenue of cherry blossom trees if you're here at the right time.... I was and it made my trip! Check out the steam train & suspension bridge too.

The most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan. Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced. Overall, this room was acceptable.

really amazing service especially the onsen the adult food. rooms are a little outdated. It did catch us off guard as it was about 1000 USD for two nights for the 3 kids and their meals were like pasta and fries. I am not sure we would have spend this money staying with kids. Better suited for adults or if money really isn't an issue spending already so much at the hotel.

Very good hot spring 酒店 ️ hotel, pure Japanese style, tatami. Breakfast and dinner are attentive and very delicate. 15 minutes by car from downtown Nikko, and close to the attractions of Nikko Tosho, within 20 minutes by car

the hotel is right on top of the shopping mall. we drove there and at first we cant find the access to the hotel until we found that we have to park at the mall and drag our luggage to the hotel entrance. the lobby is on the almost top floor with view. there is an onsen on the top floor. the roof is clean and beautiful. we went down to the mall to find our dinner and buy some stuff at super market. there is a 7-11 next to the entrance of the hotel. so far we had good stay there.

4.5 stars!  Property is older but extremely well maintained.  The corner western/Japanese rooms are spacious with two western beds and tatami area, single japanese bath and shower area and separate toilet area, mini fridge, tv, sitting area overlooking the river and table with four chairs as well as a massage chair!  Onsen area has both indoor and outdoor areas separate for men and women and a cold plunge as well as multiple hot baths.  Minus half a star for low staffing in the store/cafe areas (often no staff member to be found when kakigori desired), no in house lunch option and overly fatty meat on the 3rd night dinner (breakfast and dinner were LARGE and BEAUTIFUL but perhaps heavy on the yuba.  Also, shuttle to the train station is only at 10 and 11am and getting cabs is difficult.  However, would overwhelmingly recommend Nikko Senhime Monogatari!

Really enjoyed my stay, lots of locals come here. Outdoor onsen was good, buffet food was decent too (favourite was the beef!). Extra points for the massage chair which was really a good relieve after a long day. Only drawback is pillow was too small and too soft which gave me neck aches the next morning. Location a little far out from town, would need a car to get here for convenience. But overall a great stay and will come recommend!

The hotel is old so you definitely see how dated the facilities are but at the same time you know they are very well maintained. My room on the 3rd floor was spacious and had great view to Chuzenji lake. The sulfur onsen was great too. Staffs are professional, especially those in the dining room. They are vey attentive and quick to response to your needs.  The only downside is the location. If you want to find a lowkey hotel to relax in a remote area, Chuzenji is a perfect choice. But beware that there are only 3 shuttle bus a day. If you missed the last shuttle at 16h40 you will have to catch the last public Tobu bus at 18h and it takes like more than an hour to get to the hotel. No taxi, no uber available.

I was generally satisfied and would like to use it again, but there were a few things that bothered me. ◆About the hot springs It was great that the men's and women's baths were alternated and different types of hot springs could be enjoyed depending on the time of day. Points of concern: The hot springs and open-air baths are quite open, and it seems like you can see them from outside. You can see the bridge from the bath, but you can see the faces of people walking by, so I felt that the baths could be seen from the bridge side. ◆About cleanliness Basically, it is well cleaned and there is no problem spending time there. However, I was concerned about the fact that there were a lot of dead insects in the container that covers the light bulb of the room (the dead insects had accumulated on the ceiling light, and black dots were visible). ◆Access was very good and I was satisfied. All major tourist spots and stations are within walking distance.