3-Star Hotels in Riau Islands, Indonesia

Clean, with great service and very helpful staff. For this price point, finding a hotel like this is fantastic. If I come to Batam again, I'll definitely stay here. Five-star review!

The hotel's location is its greatest advantage and was the main reason I chose to stay here. Overall, my experience was excellent. The service was attentive, and the food was of a high standard. I have a couple of suggestions that could further enhance the guest experience. Room 119 could be converted into a fitness room, as the hotel currently does not have a gym. Since the room is at ground level, the curtains cannot be fully opened without compromising guests' privacy, as people walking past can easily see inside. Additionally, offering an in-room massage service would be a valuable amenity and would provide greater convenience for guests looking to relax during their stay.

Worth with the price

Good stay overall. Ando Hotel is very convenient, only about a 5-minute walk to Nagoya Hill Shopping Mall. The staff were friendly and helpful, especially with luggage. The room was comfortable, but there was no hairdryer or fridge, which may be inconvenient for some guests. Cleanliness can also be improved, as there was dust on the toilet door. Overall, good location and service, but basic amenities and housekeeping could be better.

Cleanliness-wise, I would say much can be improved. The bedsheets were old and had stains. Cutleries and utensils from the restaurants weren’t very clean also. However, service was very good. I requested for a change of room due to noise issue and staff managed to switch for us.

Saw this and it's amenities and felt it was the best for me and my 3 kids. Decided to try this out didn't realize it was further than I'm usually used to. We arrived in the evening but was greeted by a cheerful receptionist. Please note there is a 1 mil rupiah deposit. I wasn't prepared for this so I thought to give this a heads up for future booking awareness. The place was alittle hard to spot from the main road ( there was no signage) but it's landmarks are Cubezone and Ria. Note, there is a laundry service across the road please expect 1-2 days. Express service is 1 day The entrance is a dainty little walkway like a secret hideout into a cactus garden that somehow transports you to what looks like Bali crossed with New Mexico feels. A small but clean pool, well maintained. They have dining table and benches outside for a chill out vibe. There's also a BBQ space where you can engage in their BBQ rental (provides charcoal n pit) with a ceiling fan n sink for your convenience and comfort. Area is nice and spacious. Once again I just emphasize, they keep it very clean. The place it seems is 6 container villas surrounding the garden n pool. Which is perfect if you plan to have a big group in. Inside there's a basic kitchenette with a fridge, pot, kettle. There were 2 rooms. Both equipped with bathrooms and tvs. Ac was perfection.you don't have to worry about the heat. It's so nice and cold. Makes you wanna just not get out of bed. The wifi was laggy alittle, didn't bother us as we had local data but it wasn't so nice to be watching a movie and gettin disrupted. TV is equipped with YOUTUBE and Netflix. Pretty awesome to keep the kids occupied. Be warned they have live bands that play music till 1-2 am in the morning. Definately didn't expect that but it didn't bother us so much. Once again, another heads up. Pool is open from 7am to 9pm. Its also a 15-20mins drive to Nagoya. We normally do Grab roughly about 60-70k. The host has their number in the welcome print and responds pretty fast if you need to enquire on anything. Overall, the place is pretty charming and despite it being alittle far from massages n karaoke, I think I found a new go to place. Certainly looking forward to be back.

A lot of eateries places that open till local time 11pm only. No mall within walking distance, needs to grab (very convenient to grab a car and competitive). Room space is relatively much smaller as compared to Aston Inn at Baloi. Staffs are great, from reception, room cleaner, doorbell, etc. No pool.

Amenities: Toiletries were provided, but I brought my own shampoo. The lack of a hairdryer was a bit inconvenient. Cleanliness: The room, including the bathroom, was very clean. Staff cleaned the room daily. Environment: The room was filled with a scent, which I personally didn't care for. The room faced the street and was extremely noisy. On the first night, I had a splitting headache and had to buy painkillers from across the street just to get some sleep. Light sleepers might find this quite challenging. Service: The staff were very pleasant, polite, and efficient.

The environment here is great, and there are plenty of amenities nearby, including lots of delicious food. I'll definitely stay here again next time I visit. Highly recommend it to everyone!

Convenient location near Grand Batam Mall and eateries. A good and tasty breakfast spread is provided, and the staff are friendly and attentive. They even extended our checkout time to 1pm when requested. However, the rooms at Swiss-Belinn Baloi Batam Hotel constantly smell of cigarette smoke. We have requested and issued a non-smoking room on a non-smoking level, but the smoke smell keeps coming back from the toilet, even though we have aired the room. The pillows and blankets do have a lingering cigarette stench as well. It's definitely unacceptable for a non-smoking floor and rooms. Also, the towels are looking quite tired with frills and discolouration. Hopefully, the hotel will look into improving the air quality in the rooms and hallways of non-smoking levels and refreshing the towels.