Nikko Villas

For reference we stayed in the Standard Dormitory. There are 2 rooms, 8 beds in each that share 2 toilets, a single sink, a single shower and a small kitchen. The bathrooms, kitchen, and shower were always clean. However, the kitchen only has a microwave and some plates, bowels and a few cups. There is no stove top to cook anything and there is no oven to use. You’re limited to microwave meals or eating out. If you’re on a budget and only plan on staying a single night then this is a great place. Any more nights and I would recommend finding another place. The staff a friendly and speak great English.

It's a bit unexpected to make such a review, because the management level of this hotel should be very excellent, but this time I encountered a very unprofessional treatment. My friend and I booked two rooms together. When we arrived at the hotel, my friend (still ordinary) Ctrip member) got the key smoothly, but the store entry information I got was not my own (I am still a Ctrip Black Diamond member and Marriott member), it should be someone else's booking information, and it was only after I raised my doubts that I found out that I made a mistake, and was told that I had to rearrange the room until after 16:00 in the afternoon. When I went to get the key at 16:00, it was not done yet. At this time, I complained to the lobby manager and the solution was resolved.

Overall, good location, gorgeous drive in & out. Spacious and decent room (was in 708) on the top floor, with river and mountain views, would be stunning during autumn. I wanted to like this place, but there’s room for improvement: ~wifi was so pathetic that my cell phone loaded faster using roaming. ~Bathroom is ancient (I could have been in the Toto museum). Hotel door and safety deposit boxes require actual keys. ~mediocre dinner, carb heavy and cheap ingredients. You can cook good food with simple ingredients but it wasn’t the case here. For example, my beef appetizer was overcooked, the fried dishes were really oily. I wasn’t able to “upgrade” my meal as ended booking my room only the night before (had fo cancel my original hotel due to winter storm issues near Niigata). ~ this place was overpriced. I paid only 10% more for a ryokan 2 hour drive away that had much better food and room (ie wooden bathtubs with real hot spring H2O vs plastic bathtub) and 3 private onsens that you can book to have a private soak. ~Room literally came with one tea bag only, no toothbrush available in room. I know Kai is not Hoshinoya, but, it would take very little to enhance the overall experience. This was my first Kai and I still hope to try the other ones, just hope this Kai was an exception to the rest.

The hotel is more like a museum :). You can admire every room and every thing :) You will see a table lamp at the reception, which has been standing there since 1907, in the lobby you will see photographs of people who stayed at this hotel - Indira Gandhi, Eleanor Roosevelt, Robert Koch, Edward Prince of Wales and many other. The restaurant has very beautiful dishes. And the table for dinner was set using 11 cutlery :) The staff is very attentive and polite. I would especially like to thank Sabita for her help. The room itself is fairly basic (but not modern) the beds are very comfortable and the bathroom has everything you need for a short stay. Rooms are not cleaned daily and towels are not changed unless specifically requested. The location of the hotel is very convenient, a three-minute walk from Nikko Park - UNESCO heritage. Currently, one wing of the hotel is being renovated.

Nikko Park lodge mountain side is an excellent place to stay. For a very reasonable price we got a private room with a bath and toilet and comfortable single beds. The place is clean, the location is beautiful and delicious dinner and breakfast are served for an excellent price. The owners are very nice and helpful, they drove us to the train station which was very kind of them. A taxi from the train station costs 1000 yen. Highly recommend!

Having only just arrived a few days earlier in Japan - this was our first experience of a ryokan . We didn’t know what to expect but it turned out to be a fantastic experience. From choosing our own Kimono to wear around the hotel to our beautiful spacious room with wonderful views of the autumn trees behind, every detail had been thought about. The onsen was wonderful with a pool. Inside and outside. We had a private dining room where we were served the most incredible meals in beautiful Japanese ceramics of all kinds of shapes and sizes. We were attended to by the Chun, a young Vietnamese girl who was just charming, she couldn’t do enough for us and tried so hard with her English - she really made our stay.. this ryokan is also right opposite the shrines , so its a great location and right on the bus route for getting further into the hills. We really recommend this place.

The hotel is very beautiful - ambiance was great, room was great, staff were excellent. The very clean common kitchen with complimentary coffee, tea, and miso soup was awesome and a boon to the travel weary. We could warm our food in the microwave and conventional ovens. The hotel also offered artisanal bread, pizza etc. for purchase, which could be reheated or baked in the ovens. Altogether a great hotel but it was far from the main area near the train station where most of the restaurants and convenience stores were.

My wife and I booked the Nikko Station Hotel II for April 13 - 15 as a non refundable reservation. This week, the US State Dept issued a Level 4 warning for all US citizens to avoid international travel due to the COVID-19 pandemic. In spite of their normal policy, the Nikko Station Hotel II made an exception due to the COVID-19 pandemic and issued a full refund. We will reschedule our trip to Japan after the pandemic passes and WILL DEFINITELY rebook at the Nikko Station Hotel II, as they have shown excellent customer service in a difficult time!

コロナ禍、本当に久々の外出ということもあり、少し高めでもと露天風呂付きのお部屋を予約しました。 露天風呂→こちらの温泉が皆さん良いということでしたのでお部屋の露天風呂にも当然温泉と思いましたが普通の水道水でした。残念…。勿論、網戸などない場所なのでバスタブは虫だらけでした。 ベッド→という名で掲載されていますが、お部屋の角が少し高くなっているところにせんべい布団が引いてあるだけです。硬すぎて身体が痛くて良く眠れませんでした。 寝具？シーツ？もお洗濯の生乾き臭で残念です。 コロナ禍で仕方ないとは思いますが、連泊してもタオルの交換があるくらいで、ベッドメイキングのし直しはなかったです。 お部屋はすごく寒かったです。 料理→季節や地元のものを期待していたのに、カニとエビばかり。カニは冷凍してあったものと想像します、ですので、変な硬さがあり身もほぐせず半分も食べずに諦めました。アレルギーの確認がないので、甲殻類アレルギーの方はお料理絶対確認したほうが良いと思います…。 食品テーブル調理用の燃料が小さくて、しゃぶしゃぶ、豚肉が出てきたのですが途中で火が消えて諦めました。あと5分くらい調理出来るサイズだとよいのでは？ 朝食は和風です。コロナ禍ということもあり、バイキングは難しいと思いますがせめて和朝食か洋朝食くらいは選べると良いのにと思います。 そして、フロントの男性スタッフがフロントらしくない所作と思いました。わたしたちの名前を予約リストから見つけられず、本当にうちで予約していますか？と聞かれました。女性は丁寧でした。 いうことで、コロナ禍なのでサービスが制限されるのは仕方ないと思いますが値段とサービス内容が合っていないと思いました。