Apartments in Guanajuato

The hotel is located in the center of the city. It has unique features and makes people feel bright after entering. It has a sense of historical sedimentation. There is an old tree that seems to be a hundred years old in the hotel. The walls of the hotel are also covered with various paintings. Even the room card is unique.

Loud atmosphere late into the night, ridiculously tiny bathroom, but otherwise comfortable. But watch out for taxi scams. The fee from the airport is always around 600 pesos. That’s what it was from the airport to this hotel. When it was time to depart the hotel (11:45 on Sunday, June 4) we asked the front desk clerk to call us a cab. He did and explained that it would be $600, but that $200 was to be paid to his colleague at the hotel who he called the “agent” and the remaining $400 would be paid to the driver. Unusual but okay with me. When we got into the cab the hotel ”agent” stated $600 (in Spanish) so that I and the driver could hear it. I said in terrible Spanish “$200 to you and $400 to him, right?” And he nodded. So, we get to the airport and I hand the driver $500 thinking it’s the $400 plus $100 tip. (Remember these are pesos). The driver says “no, $600.” I say no $400 to you and $200 I gave at the hotel. We argue but the cab driver behind us starts honking his horn because he sees what is happening and our driver suddenly takes the $500 and leaves. I think the driver behind us knew I was being scammed and intervened. I am convinced the guy at the hotel and the driver conspired to cheat us because I’m an older American. I also believe the desk clerk was in on it too. The whole split taxi fee didn’t make sense. It left a bad feeling for us after what was otherwise a pleasant stay. So my rating reflects it and I hope that hotel management responds. Employees should never be involved in scamming their customers.

Like the reviews suggest, you will either love or hate this! For me it was fine. You cannot get a more central location overlooking the square with everything on your doorstep. Perfect location. Some may find the noise a bit much, but I was fine with it and loved the atmosphere. Busy hotel. Clean. Not a luxury hotel but there was hot water, a comfortable bed and perfect a few nights. Staff were pleasant but not that friendly. Plain and ordinary. To be honest, I was out most of the time. Your only likely to spend a few nights in this area. This hotel was fine if like me, you want something clean, central and safe. If you plan to be in the hotel more and want a luxury hotel, then stay somewhere else. There are not that many options in the area.

It is an incredible place, of exceptional beauty. I had already met him before, however this weekend was the first time I stayed. After the reservation I read comments about the service (bordering on regular and bad) especially for the lack of hot water and uncomfortable beds, still decided to check it out for myself (and my friends) and I was fascinated. I will definitely return there. Neither my friends nor I had problems with the hot water in our rooms, or the lack of bath towels or dirty bath towels as I read in the comments, all rooms were clean, the only problem in the rooms that touched me, was the telephone that did not serve to call the reception, as for the food, well because the buffet although it is not so varied, is good and accessible price. The restaurant has an excellent view of the city, the chef and all the people who serve you are very friendly, without a doubt, a place to return.

The location of the hotel is very convenient on the side of the Union Garden, next to the Juarez Theatre, most of which can be reached within 5 or 6 minutes on foot. The hotel service was very warm, and the hotel also presented a cake as it coincided with the anniversary. The room size is not too big, and the window is Union Square. In the night, Guanajuato is still relatively cool. The hot air of the hotel air conditioner is not very strong, and it can barely ensure that the room temperature does not drop. As it was about to leave at around 9:00, the hotel started at 9am, so the hotel prepared a breakfast basket, but unfortunately it was too simple, including only an apple, a glass of juice and a biscuit.

We enjoyed our stay in Guanajuato very much, and the hotel was ”mostly” very good (including a view of college steps from our room window). We especially enjoyed the included breakfast vouchers for the sister hotel down the street. We had 2 requests to be addressed: 1) we couldn't get the AC to work, which they resolved, 2) we noted a foul sewage-type smell coming from our bathroom (drains apparently), which was not addressed. I assume that there is very little that the hotel could do (other than major construction work) as we detected this throughout the city center, where periodically a wiff of sewage will hit you. Speaking with several people, one noted that this is less of an issue during rainy season where it is effectively washed away.