Boutique Hotels in Hainan, China

Our flight was delayed, so we didn't arrive in Haikou until the middle of the night. Luckily, the hotel offered pick-up service right from the airport, and they even helped us with our luggage. The location is fantastic, very close to the airport, which saved us a lot of hassle. It's also right next to a Jihua Hotel. The front desk staff saw we had a baby and kindly upgraded our room to one with a loft, which made our child incredibly happy! Despite the affordable price, the room was clean, tidy, and well-equipped with all the necessary amenities. There's even a small courtyard where kids can play. This hotel offers excellent value for money.

Five-star review! The free room upgrade at Sanya Tiancheng Hotel was such a delightful surprise ✨ Choosing Sanya Tiancheng Hotel for this trip to Sanya was definitely the right decision! I had only booked a basic sea-view room, but upon check-in, I was informed of a complimentary upgrade to a larger room. It was such a pleasant, unexpected bonus that truly made me happy and satisfied. The upgraded room was incredibly spacious and featured its own private ocean-view balcony. Opening the window revealed stunning panoramic views of the clear blue sea and the iconic Phoenix Island – the scenery was absolutely breathtaking! The room was impeccably clean, and the bedding was soft and comfortable, ensuring a wonderful night's sleep. It even came equipped with a washing machine and refrigerator, which added to the convenience of the stay. The hotel's location is superb, right in the heart of the city center. It's just a short walk to the beach, and shopping districts and food streets are all nearby, making dining, shopping, and getting around incredibly easy. Plus, there's free parking for those who drive. While it doesn't offer an excessive array of complex services, the core experience was truly excellent, and the room upgrade alone made it incredibly worthwhile – fantastic value for money! I'll definitely prioritize staying here again on my next visit to Sanya, and I've already recommended it to my friends~

This stay was absolutely perfect! From the moment I stepped into the lobby, KK at the front desk greeted me with such warmth and enthusiasm. She not only patiently answered all my questions but also proactively introduced the hotel's high-tech amenities, like the smart robot that effortlessly handles food orders, deliveries, and information inquiries – truly impressive technology! Even more surprising, there's a self-service washer and dryer right next to the room, with complimentary detergent provided. The entire wash and dry cycle only takes two hours, which is incredibly thoughtful for guests staying longer or needing frequent laundry. KK provided service with a constant smile throughout my stay, helping with my luggage upon check-in and even presenting a local specialty gift upon check-out. These small details really highlight their attentiveness. The hotel environment was clean and bright, and the drinks and meals delivered by the robot felt incredibly considerate. From the facilities to the service, every aspect showcased the hotel's professionalism and sincerity. I will definitely choose this hotel again next time I'm in Shenzhen! Highly recommend it to anyone looking for efficiency combined with a personal touch!

After checking in, I had some free time, so I decided to explore the hotel. Honestly, the hotel felt quite small. The only areas to really walk around were the lobby on the 43rd floor and the pool on the 6th floor; nothing else really stood out. The lobby displayed the bedding used in the rooms, and I noticed the prices were quite high. There weren't many items for sale either. The front desk service, however, was excellent. I had a few questions, and the staff patiently explained everything. The bathtub in the room was a bit small, only fitting one person at a time. On the bright side, the cleanliness was very good. Overall, it was a pleasant experience.

Stayed here for three nights, and overall it was decent. It was super crowded, which made for a lively atmosphere, but we had to queue just to get into breakfast, though the wait wasn't too long. The prices here are really high. A bottle of Coke Zero at the water park was 28, and a serving of Oden (6 skewers) was 48 (68 downstairs at the hotel). A single squid skewer was 48! At the Japanese restaurant downstairs, a bowl of Udon was 138 and a beef rice bowl was 168. We really should have taken a taxi to eat out, but we were just too lazy 😭. On the other hand, the room service food was delicious, and by comparison, it didn't seem so expensive. A set menu with four dishes (pictured in Figure 4) was 378. The worst experience here was the travel photography service (Fuyou Pai). The hotel offered five complimentary digital raw photos. First off, the photographer was probably in their forties or fifties, and had us pose in those old-fashioned studio styles from my childhood – and I couldn't refuse! 😭 The raw photos weren't even as good as what I could take with my phone, so I had no choice but to pay 100 for retouched versions. Then I ended up spending another 680 to buy 15 more retouched photos. That money was totally wasted. I've got a new goal for 2026: learn photography 📷. I thought the C Show performance was just okay, but the kids loved it and wanted to see it again 😓. Definitely get seats in the middle.

I've stayed here twice, and both times the front desk service during check-in was very poor. The executive lounge service was a hit or miss, and there was one female staff member whose attitude was exceptionally bad (I forgot her name, but everyone should avoid her). However, I must commend the housekeeping staff. They were incredibly meticulous, even helping me hang my freshly washed clothes on the balcony, carefully laying them out one by one with towels underneath. I was deeply touched. A special shout-out to Chen Shanghong; with such dedication, you're bound to succeed wherever you go! 👍

Our butler, Lulu, messaged us on WeChat beforehand to ask what we needed, and her replies were always super prompt – excellent service! 👍🏻👍🏻👍🏻 The hotel pool water wasn't very clean; hope they can pay more attention to that in the future. Parking was quite tight, and breakfast wasn't really worth the price. At checkout, the doorman didn't help with our luggage, making the elderly guests carry their own bags to the car. This was the first time I've ever seen such service.

The service here deserves full marks! Every staff member I encountered was incredibly enthusiastic. Our butler, Coco, was very responsive to all our questions and proactively offered help. The room was spacious and clean, and the mattress was just right—not too soft, not too firm—which made for a fantastic night's sleep. From check-in to check-out, there was absolutely nothing to complain about; the whole experience was excellent.

Room: I thought being next to the airport would be noisy, but it was actually fine after experiencing it. Our family sleeps pretty well, and we had a peaceful night with our nine-year-old child. The hotel's decor is typical of a budget hotel. Service: The main clientele seems to be transit passengers or airline crew. I saw many flight attendants, which makes sense as it's convenient for quick transfers. Plus, you don't need to go to the front desk to check out; there's a card drop-off point right there. The photos aren't of the surrounding scenery; from the room, you can only see the airport, where you can watch planes take off and land.

MGM was the most satisfying hotel of this trip. Every penny spent on the room felt like it was directly benefiting me, unlike other hotels that offer a bunch of activities I'd never use. MGM has an abundance of shows and water activities, many of which are free. Every day of our stay was filled with enjoying the hotel's offerings – it was incredibly fulfilling! Room: We stayed on the 9th floor, and there was absolutely no musty smell. The room was quite spacious and bright. The facilities showed minimal wear and tear, still looking relatively new. The floors and bathroom walls were stone, which prevented dust accumulation, and the overall space felt airy with good ventilation. Cleanliness: The cleaning was very thorough. One day, while I was in the room during cleaning, I told the staff member to just do a quick clean since we had a lot of items and clothes piled up. However, she still meticulously wiped down every single spot. She was incredibly polite and sincere while cleaning, wishing us a good time. I even made a point to check her name tag; it was Fu Shangyi. Service: I have to give a special shout-out to the baggage staff in the lobby. We arrived and checked in, then immediately rushed to a water activity class. After calling the concierge downstairs, our luggage was promptly delivered to our room, ensuring we didn't miss any of our class, even though the hotel was fully booked that day! The staff's efficiency was exceptional! Every single staff member at the hotel greeted us, making us feel very welcome! Everyone, regardless of their role, was diligent, responsible, and proactive in assisting guests. One day, I couldn't find my jacket after breakfast. I went back to the Pinju restaurant to look for it, but it wasn't there. The front desk staff meticulously took down all the details on paper, promising to help me find it and contact me. (Later, I found it myself elsewhere). Both hotel restaurants served excellent breakfast, and dining options around the hotel were also convenient, with a Baíhuāgǔ shopping center nearby. Food delivery was also quite fast. The 'MGM Live Pool Bar Cocktail Package' (Tuesdays, Thursdays, Sundays) is absolutely fantastic! Try to catch a show if you can!