We booked 2-bedroom apartment and it’s pretty good. The room is clean and sheets were changed daily. Breakfast buffet has a lot of food selections. The only comment I have is the common toilet ventilation is not working that’s why the smell stays after you have done your business 😆. And the pillows has a large yellow stain marks if you look inside the pillow case.
Overall, I had a great experience during my stay.
Hotel near Lagoi,Bintan55.6% of visitors choose this area
MMarsaulina2026.03.24
We had a truly amazing stay in Four Points! The photos speak up for themselves! Everything was so perfect. It is close to Plaza Lagoi, Tidal Bar and Warung Yeah was within 10 mins walk. There were lots of food options available. We get to try out local foods like Nasi Bali, Es Jeruk Peras, Cumi Bakar Bakso and the list goes on!! The staffs was friendly and warm, their good service makes me feel like home and feel welcome. The rooms was clean and tidy!
Very efficient and friendly front counter service and there is hotel staff assist in crossing the busy road. Very clean and comfortable hotel. Very convenient location. Will definitely come back if going to Batam.
Subject
Letter of Appreciation
Dear Management,
I would like to express my sincere appreciation for the excellent service and hospitality provided during my recent stay at your hotel.
The staff were professional and courteous, the room was well maintained, and the overall experience met a high standard of quality and comfort. Your team’s attention to detail and commitment to guest satisfaction are truly commendable.
Thank you for a pleasant stay. I look forward to visiting again in the future.
Yours sincerely,
Haron Hussin
My forth stay in ts hotel. Very clean very safe and friendly & helpful staff. Check in & out was easy. There’s staff at lobby 24 hrs. Modern hotel style. There’s live band singing on weekends.
I am delighted that my stay at Harris Batam Center was excellent! I feel welcomed and the concierge was very helpful and very friendly. The breakfast has a lot of good food and lots of variety. The TV was excellent and has a football channel as well. That for me is most important as a footballer myself. Lovely stay, lovely time. I will come back again.
Terima Kasih Indonesia 🇮🇩🙏
My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air.
The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly.
Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment!
All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^
Love the ambience! Good for price! Definitely visit again for special occasions! Thank you for the decoration for birthday surprise!
Towel and toilet bowl looks old and well used! Bring ur own towel!
Hotel is still going through some upgrading at the back of the building. Which does not affect the guest at all. Was taken aback by the height and transparent lifts welcoming us. Very grand entrance indeed. However, the colour is out dated. Is it supposed to be underwater theme or inside a ship theme. But the most distinct feature that struck my nose was the air freshener. I really don't like it. Apart from that, room was spacious, clean & bed a little soft for my liking. Toilets big and clean. But I noticed at the under side of the toilet bowl is not cleaned properly. Bathing liquid is not enough for 3 of us. Would be better if wall mounted pumps used instead of small refillable travel bottles. Breakfast spread is substantial and tasty. With the affordable price. Will definitely come again.
I had a wonderful stay at Harper Premier Hotel Batam. The location in Nagoya Thamrin is very convenient – food, shopping, and everything else are within walking distance.
The room was comfortable, similar in quality to other hotels in the same chain (Fave, Aston, Harper). The smart TV was a nice touch, though it lagged occasionally, and the internet went down a few times for a few minutes before coming back online.
Housekeeping did a great job providing clean linen daily, and laundry service was excellent. Room service food tasted great – loved the flavors. One small issue: the QR code on the bedside screen didn’t work, but the front desk gave me a number to place my order without trouble.
Breakfast selection was decent, with the menu changing slightly each day – good for guests staying multiple days. The culinary team did a nice job.
A big thank you to the Front Office team, especially Minty and Mr. Yon, for their helpful assistance. The security and safety team were also very friendly and helpful.
Thanks to everyone – hope to see you again soon!
Great
412 reviews
9.2/10
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8.6/10
Very Good
Montigo Nongsa Resort is a must go for a relaxing retreat in Batam to rest and recharge from the daily rush of City life. Just by simply being there, immersed in the beauty of white washed villas by the sea, you will feel like you're in Greece. Soaking in the scenic view all around you everywhere you go and vibes of a slower pace of life, all the stress slips away. In the resort, commuting is done using a buggy, or you can have a delightful walk discovering paths and scenic places not covered by the buggy. The villa is my beautiful cozy home for the retreat with its own Infinity pool giving me all time access to the magnificent sea view, sunset and cloudy skies overhead. I can lounge on the poolside bench for a sunbath watching the ferries and sea activities or admire the broad expanse of the dark cloudy skies overhead with planes flying above at night truly quietens one's spirit down in an amazing life by the sea. Adding sparks and highlights to the already perfect life here in Montigo Resort is the abundance of daily breakfast at Tadd's Restaurant. The staff here (including Sara and another gentleman staff whom I didn't ask for the name) are amazingly friendly and helpful, ensuring a pleasant breakfast experience for you. If you have booked recreation activities in advance, you would be pleasantly delighted that staff from the Recreation Club would be there at Tadd's before you come for breakfast to meet you and assure they will bring you to the Recreation activity after breakfast! Wow! What a seamless experience to make you feel so welcome and well taken care of! Thanks to Chyntia, Coco, Yoga, Wahid and Bruhan from the Recreation Club. Chyntia has thoughtfully planned the sequence of the activities when I booked several activities over a few days without fixed dates and time to allow easier booking depending on tidal conditions and other guests' bookings. You can try your hands at the Airsoft Gun. Coco from Recreation Club will guide you on the shooting techniques. As a first timer with Airsoft guns, I'm certainly pleased to have hit 2 targets using 30 pellets. Next is the kayaking. Yoga from Recreation Club will brief you on using the paddle and take photos and videos for you from the shore. Just paddle out to the peaceful sea and take in the entire landscape of Montigo Resort from the kayak. I'm also amazed at the opportunity to see a tiny flat crab clutching onto a floating cardboard raising one leg at me at sea! Another exciting adventure is the ATV! Wahid from the Recreation Club will help you get familiar to the ATV in no time and guide you on a tour to the dirt track and the nearby farm in the ATV if you choose the one hour session! Along the way, he will help take photos and videos to capture your memorable ATV journey. Lastly, you can opt for a 2 hour bike tour to 2 kampungs! Guided by Bruhan from Recreation Club, you will see the captivating rustic local life scenes, the nature and beach along the way. You will also see the mangrove village where paintball activity takes place. Bruhan will also take photos and videos for you when we pause for breaks. Thankfully, Bruhan brought along a bottle of mineral water for me for regular hydration during the tour! It totally skipped my mind to consider bringing water along! To ease the muscle soreness, end the day with a blissful soak in the Infinity pool or warm bathtub with an essential oil bath bomb. Breathe in the aromatic scent and relax. So much wonderful memories and delightful experiences at Montigo Nongsa Resort leaves me looking forward to more!
Nice cozy and very clean room… book the superior room and there’s lots of space. It literally at the 20th floor and the view of the town was fascinating. The lobby staff served with a smile and they can accommodate to your special request.. This hotel are well recommended.
It’s our first time and definitely not the last. Everything was great from the buggy in, to the size of the very clean room, to the baby cot that was already provided in the room and room service. Only thing I’d suggest for improvement is the massage place is too near the restaurant and live bar. There was loud music when we went for our spa retreat and the music dampened the quietness and chill mood we wanted for the spa and massage. I would suggest to move it further away or install sound proofing walls for the tent. Other than that, quite a perfect stay. We didn’t have enough time to explore the activities centre as it was for kids aged 3 and above. One last thing, everything is chargeable for rent which I feel certain things could have been provided for less cost or free. Like bicycles to get around the very large lagoon or kick scooters. Their 2/3 wheelers were fully rented out and not cheap to rent too.
Saw some negative review from Google or Trip.com, but I still decided to choose for this resort because of the locations. Also, that after spoke with the driver and I know that the view of the beach of this resort is actually the best one in bintan. It’s quite expensive to eat inside the resort, especially the Indian food at night. I went to the Chinese restaurant, but we didn’t order the seafood. The waiter is very helpful and very nice and polite. We order for the medium person, but he advised us not to choose that because the portion is really big.
Instantly one of my new favourite hotels in Batam. Convenient location in Kampung Pelita area, opposite Aston Hotel and Residences and 9 minutes walk to Nagoya Hill Mall, 20 minutes walk maximum to GoGo Supermarket in Bengkong. Amazing place nearby, Kobie Coffee and Ruma Pelita - easily a 5/5 café and cultural / creative experience. Staff are lovely, gracious, efficient, with excellent language skills. Professional but friendly and welcoming. Public areas are modern, fresh, tranquil and very well maintained. Lots of thoughtful little touches throughout. Standard rooms are compact but well appointed, very clean, comfortable. Nice linens. Good sleep. But don't expect any views from the windows. Like the pool area. Breakfast buffet is highly recommended.
I really enjoyed my stay here at Batam view. The seaview is amazing. There is an actual beach to relax and even swim unlike the other 3 hotels and resorts here in Nongsa. This resort surrounding is beautiful. I enjoy taking photos around this place. Breakfast was average. Staffs are polite and helpful. Always greeting and serve with a smile. Highly recommended for those who prefer beach resort accommodation.
The location of the hotel is unexpectedly near to BCS Mall, A2 food court, massage shops and Grand Batam Mall. The room is spacious! Will stay again if got chance!
Had an amazing stay at Grand Mercure Batam Centre! We stayed at the Deluxe King Room with City View and requested for a higher floor, which they did kindly provide. The best part of the stay was most definitely the service. Everyone was really lovely and friendly, and any requests we had didn't go unheard. Even the security guards were friendly and helpful, assisting my partner to cross the road across the hotel by directing some of the traffic at one point. The breakfast we opted to try on multiple days of our stay was also overally pretty nice, there could be more options but the options that we did have were yummy and refilled often even on busy days. They have a very diverse and large selection of juices, teas, milk and even a coffee machine. Even the water was infused water which was very refreshing. The desserts and bread selection really stand out as well because of the large variety they had! There are even fresh fruits of various kinds beyond the typical hotel breakfast fruits. Highly recommend trying out the hotel breakfast at least once during a stay there. The only negative feedback we had is probably that we noticed some scratches on the furniture, parts of the wall behind the headboard had markings/scratches and had peeled. These were very small details that were on some of the other furniture or walls as well. While they weren't serious and didn't bother us, we hope that the hotel management will continue to maintain and lookout for these small details on the property once in a while. Even with that, it was a small matter as everything worked well and was really clean. It was an amazing stay! They also provide a shuttle bus service with 2 timings to Mega Mall Batam. However, One Batam Mall is also a 10min walk away and is fairly easy to navigate to/walk due to a pedestrian sidewalk on one side of the hotel entrance. Indomaret is also nearby for buying water; the hotel provides 4 glass bottles of water daily, it wasn't enough for us but we did not want to constantly bother the staff to be providing water. I would say that a water dispenser on certain floors would improve the sustainability efforts and reduce the need for requesting glass bottles from the staff or purchasing water outside. All that aside, we hope to stay again and can't wait to see Grand Mercure Batam continue to establish its place in the hotel industry of Batam!
I stayed at the hotel from 12 to 15 October and was very pleased with my experience. The room was spacious, clean, and well-maintained, with excellent bathroom amenities. The staff were all friendly, courteous, and helpful throughout my stay, which made the experience even more enjoyable. The only shortcoming was on the first night when I noticed that the bedsheet had some stains. However, the housekeeping team responded promptly and replaced it with a fresh set immediately. I truly appreciate their quick response and professionalism in handling the matter. Overall, I was very satisfied with my stay and would be happy to return in the future.
Great Stay – Will Definitely Come Back! I had a wonderful stay at this hotel during my recent trip to Batam. The room was clean and comfortable, and I especially loved the pillow – it helped me sleep really well! The staff were very friendly and helpful throughout my stay. Check-in was smooth and fast, which made a great first impression. Overall, I had a really pleasant experience and will definitely be coming back on my next visit!
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