This hotel is right next to a seaside plaza, which is lovely for an evening stroll. Many locals also hang out there. It's about 1-2 kilometers from central attractions like the Blue Mansion and Mural Street. Walking there can be quite hot, and a taxi costs around 8-15 MYR. The hotel has a pool, gym, and kids' play area. Although it has a more retro, Nanyang-style vibe, it offers all the necessary amenities. The downsides are: first, the Wi-Fi is very unreliable; second, the breakfast isn't great (doesn't match the price); and third, the duvet covers were already yellowed. We, two adults and two children, had no problem staying in this room. Overall, it's still good value for money.
The hotel is a bit old, but the location is very convenient! Overall, the service was excellent, the room was spacious and clean, with a semi seaview that’s nice. Hotel staffs were very friendly. Upon check-in, customer service immediately called to check if the room was in good condition, which was very thoughtful.
Very good location next to SPICE convention centre. Breakfast spread is good and delicious with some local Penang favorites. Twin bed is small, single bed instead of super single size. Amenities can be improved slightly as amenities box in washroom is a bit dated. Would be good if there’s a convenience stall / news stand below or next to hotel. Overall a good stay still.
Went with my mom. Took Cyan Room with breakfast. Location wise, very good. Very near to the photo spot, the George, the Crest Collection, Blue Mansion, Chulia Street, Love Lane, the Kimberley Market. Lots of food options around.
The things I find a bit difficult are the room cleaning service timing. Because the first day, the person came even before the breakfast time (7pm - 10:30pm) is finished at 9:30am. Then we went out and came back around 2pm, then came again at 3:30pm, when they said the room cleaning starts after 4pm. So a bit difficult to predict and avoid the timing.
Gave 2 water bottles everyday. But since room service only after 4pm, I requested the water bottle first, 2 days at counter got immediately after, but one day, called from the room, didn't come at all until 5pm when we went down to the counter to ask.
Room cleanliness could be better. The bedsheets had a bit of stains but I didn't mind. Water pressure is a bit weak. The hair dryer even weaker.
Otherwise, good location to stay, in the middle of Georgetown, accessible to every location easily.
Hotel was clean and service was very good. Room was large and comfortable . Swimming pool on eleven floor is a plus on hot days. Good view of the town and the sea from our room.
Strategic location in the heart of Georgetown. Close to Komtar, First Avenue Mall and Pragin Mall. Short walk to Cecil Market and Chowrasta Market with many eateries nearby selling Penang local delicacies.
Best...hotel the best..staff very friendly and very helpful...i like this hote, Menu Breakfast so good and delicious 🤤 ..my family must repeat and come again..THanks You Neo Hotel..I love it.🫰💕
This hotel is located just outside the center of Georgetown, making it very convenient for getting around. There's a shopping mall and supermarket right next door, which is great for dining and shopping. The breakfast selection was extensive, and the service was very well-organized. Our room faced the sea, offering a really nice view. The hotel itself is a bit older, but the facilities are well-maintained, and the room was relatively quiet. We happened to be there during the major Indian festival, Thaipusam, and Magazine Road in front of the hotel was incredibly congested. I'm not sure if it's always like that, but if you're in a hurry, you'll need to call for a taxi at least 15 minutes in advance.
Overall quite nice, even guard is nice and helpful people as well. Arrive earlier, hotel did provide place to kirim my luggage, and the location is superb! Can go anywhere popular in georgetown by walking, nice street food and alot of good cafe too.
Hotel room abit tiny, but overall is good, for me, solo trip is good enough. Just abit noisy at the morning like other people walk around and cleaner doing their cleaning stuff.
Overall clean, and comfortable.
Will consider to book again next time. 😊
Overall building looks tired worn aged
Cons
Most annoying when hotel room has NO convenient power point next to bed, so unable to charge phone whilst in bed chatting, surfing the net, finally found a power point down on skirting board by side wall where bed is tucked right up to it but not working, and has an extension from it to another power point with broken trailing cables!
Wardrobe doors creaks loudly,
Gym opens 8am which makes it difficult to have a workout before showering and ready for days activities.
My second pet hate is when room wardrobes have only 2 hangers? Surely any sane clean person has more then two attire for a stay??
Two coffee sachets for two guests per day!
No washbasin soap
Long queue for breakfast
Pros
Good bfast option
Friendly staff
Free parking
Convenient location
Good rates
Good wifi
Good view from room
I add on 1 extra bed cost me RM128.00 but only with a pillow & BLANKET SHEET! When I call the front office they told me there is only provided for extra bed. Can you believe it? A blanket sheet just like a bed sheet. Finally I run down to counter and show them the sheet (as attached in the picture. It's good hotel but with a very bad service, problem solving and feed back.
Very Good
1339 reviews
8.3/10
Price from
€28
per night
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7.2/10
GGuest Userthis hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest UserI had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable, with all the amenities I needed. The staff were friendly, professional, and always willing to help, which really made the experience pleasant.
GGuest UserThis hotel is located just outside the center of Georgetown, making it very convenient for getting around. There's a shopping mall and supermarket right next door, which is great for dining and shopping. The breakfast selection was extensive, and the service was very well-organized. Our room faced the sea, offering a really nice view. The hotel itself is a bit older, but the facilities are well-maintained, and the room was relatively quiet. We happened to be there during the major Indian festival, Thaipusam, and Magazine Road in front of the hotel was incredibly congested. I'm not sure if it's always like that, but if you're in a hurry, you'll need to call for a taxi at least 15 minutes in advance.
GGuest UserI had booked the room at a higher rate with breakfast. However, the booking ended up without meals (breakfast). I had a complaint that we broke the wash basin. On that day we left the room at 6 am and returned at 4 pm. We had used the wash basin before we left it was in good condition. Upon receiving a call from the hotel saying that we need to pay for the broken basin, we inspected the same to find the breakage which had occured in our absence. The cleaners also left a access key in the slot, which purportedly was to activate the air con in our absense. The Hotel had changed the room for us. Nothing was informed on the claim for the breakage when we checked out today
PPancherry29Went with my mom. Took Cyan Room with breakfast. Location wise, very good. Very near to the photo spot, the George, the Crest Collection, Blue Mansion, Chulia Street, Love Lane, the Kimberley Market. Lots of food options around.
The things I find a bit difficult are the room cleaning service timing. Because the first day, the person came even before the breakfast time (7pm - 10:30pm) is finished at 9:30am. Then we went out and came back around 2pm, then came again at 3:30pm, when they said the room cleaning starts after 4pm. So a bit difficult to predict and avoid the timing.
Gave 2 water bottles everyday. But since room service only after 4pm, I requested the water bottle first, 2 days at counter got immediately after, but one day, called from the room, didn't come at all until 5pm when we went down to the counter to ask.
Room cleanliness could be better. The bedsheets had a bit of stains but I didn't mind. Water pressure is a bit weak. The hair dryer even weaker.
Otherwise, good location to stay, in the middle of Georgetown, accessible to every location easily.
XXiaotuzijiadexiaopangmiaoFacilities: The hotel has complete facilities, everything you need is there.
Hygiene: The hygiene is good, no obvious oversights.
Environment: Facing the Strait of Malacca.
Service: They helped with our luggage.
As an antique hotel, its value for money is truly excellent. You can stay for just over 1000 [currency unit]. Online, the Heritage Wing is more recommended, but because of its age, we chose the newer Victory Annexe. Before checking in, I saw some online reviews and was a bit worried, but after experiencing it firsthand, I found it to be quite good. First, upon arrival, the staff at the entrance were very attentive. When our car pulled up, they helped with our luggage, and the luggage was even delivered to our room. When checking in, there was a Chinese-speaking person at the front desk, but it seemed most could only speak English. However, simple English was fine, and they also used gestures, making the process very smooth. The room assignment was also quick. After checking in, the hotel balcony faced the sea. This hotel is quite popular, with all kinds of nationalities, but there was no obvious favoritism towards Caucasians or discrimination against Chinese. Perhaps because I'm someone with strong boundaries, every staff member I encountered smiled and nodded in greeting, which even made me feel a bit shy; there was no coldness. The hotel's location is excellent, very close to the Blue Mansion. You can go for a city walk when you step out – still highly recommended!
AA. YusoffAngsana Teluk Bahang is always the best! My family & I have stayed here a multiples times and we’ll definitely keep coming back for future stays. All their spacious and tastefully decorated rooms are sea-facing and offer gorgeous view of the Melaka straits. This hotel is located in a less busy area hence rendering the ambience to be quiet and peaceful throughout the property. All their staff be it from the reception area to recreational/pool area to dining to housekeeping staff are warm, friendly and helpful. A special shout-out to Mr Aiman from the reception department who demonstrates exceptional hospitality and professionalism in taking good care of my family as usual. Their breakfast offers a good spread and some dishes are quite delicious as well. Thanks Angsana. Looking forward to staying at your hotel again soon!
EEveGHotel was clean and service was very good. Room was large and comfortable . Swimming pool on eleven floor is a plus on hot days. Good view of the town and the sea from our room.
Strategic location in the heart of Georgetown. Close to Komtar, First Avenue Mall and Pragin Mall. Short walk to Cecil Market and Chowrasta Market with many eateries nearby selling Penang local delicacies.
RRubyNestled on Batu Ferringhi Beach, this hotel boasts expansive pools, a private beach, and comprehensive family-friendly facilities, making it ideal for families and those seeking relaxation. The hotel has a distinct resort vibe, but its location is a bit far from the city center, requiring a taxi to get to George Town. If you're looking to enjoy the sun and beach rather than walking tours, this is a perfect choice.
We were lucky enough to get an upgrade to a family room, giving the kids their own beds. It was very spacious and we were extremely satisfied!
The resort offers a wide array of activities; we stayed for three days and participated in quite a few of them.
Highly recommend!
GGuest UserLarge rooms with minimalist decor means there are huge empty spaces. Ideal for families and there are quite a lot with lots of kids in pool. No coffee or tea making in rooms but you get 2 drink vouchers a day to redeem coffee or pretty cocktails. Housekeeping could be better. I was there for 5 nights and the room was not made up on 2 occasions by even 4pm. Had to call them. Cleanliness could be better. Otherwise a pleasant stay. Only less than RM10 and 10-15mins from Sho to Georgetown. Not an issue on location.
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