5-Star Hotels in Hainan, China

Let's start with the positives: While the hotel isn't brand new, the rooms are well-maintained, and I really liked the overall layout, especially the bathroom. The sink, shower, and toilet are all separate, and even the hard-to-reach areas were clean with no unpleasant odors – which is very important when traveling with children. The shower had great water pressure and hot water, which I really appreciated. Also, room service was quite prompt. The doormen at the entrance were very polite, always greeting us warmly and actively helping with the car doors and luggage. Now for the downsides: This time, I didn't receive the pink roses that The Langham is known for. Also, the soundproofing was a bit lacking. I could clearly hear the neighboring room's door closing, loud conversations, and the housekeeping cart being pushed down the hallway.

Five-star full marks! ✨ Atlantis Sanya is absolutely worth it! Overall Experience: A perfect score, definitely my top choice for a Sanya vacation. The stay far exceeded my expectations. The hotel itself is luxurious and grand. The giant aquarium in the lobby creates an amazing atmosphere, and every photo taken looks like it's from a magazine. The room I stayed in had a fantastic view, directly facing the stunning seascape of Haitang Bay. Waking up to the sea breeze and sunshine was incredibly comfortable. Room Cleanliness: The room was clean, tidy, and spacious. The bedding was soft and skin-friendly, and the toiletries had a sophisticated scent. The attention to detail was evident. The staff were gentle, attentive, and responded quickly to requests. The entire experience was excellent. Most Satisfying: The unlimited access to the Aquaventure Waterpark and The Lost Chambers Aquarium included with the stay was incredible value for money. The water park rides were thrilling and fun, and the aquarium offered close-up views of various marine creatures, creating a dreamy and therapeutic atmosphere. The C Show performance was also stunning and impressive. It's truly enjoyable for all ages. All dining and entertainment options can be found within the hotel, and the facilities are comprehensive and convenient. It's perfectly suited for both family trips and leisure vacations. The experience was impeccable, and I genuinely recommend it. I'll definitely choose to stay here again on my next trip to Sanya!

The hotel is in a great location, right next to a shopping mall, making it super convenient for shopping and dining. We stayed in a sea-view room which offered expansive views and was absolutely beautiful. There's a seaside promenade right outside the hotel, and the room itself was clean and tidy. The hotel staff were very friendly, attentive, and welcoming. Breakfast was diverse and plentiful. I would definitely choose to stay here again next time.

Facilities: The Hermès orange tone of the TV stand in the room isn't too jarring, and the overall design feels very harmonious. Hygiene: The cleanliness seems excellent. Environment: The minimalist yet luxurious design creates a fantastic ambiance. It's super convenient for walks in Wanlu Park and exploring Qilou Old Street, and being right next to MixC means there are plenty of dining options. Very convenient. Service: The front desk service was warm, friendly, and very polite. The room they arranged was great.

Overall, the room was comfortable and spacious. **Hygiene**: Upon entering, it felt very clean and tidy, which made me feel comfortable and at ease. There was no noticeable damp or musty smell. **Environment**: A standard five-star hotel with marble finishes and four well-arranged elevators. **Service**: 1. The front desk staff showed no obvious change in expression; I didn't feel welcomed, nor did they proactively introduce hotel facilities. Guests need to ask and inquire themselves. 2. The concierge staff were warm and friendly. They were quick to handle luggage and offer various forms of assistance, which was heartwarming. **Dining**: The buffet breakfast was quite average. The only delicious item was the Hainan specialty pastry. The saving grace was the beautiful view from the 33rd floor. **Children's Facilities**: Virtually non-existent. The children's area on the 5th floor was dimly lit, and the so-called parent-child activities lacked effective organization and planning. The only positive was that it was clean and tidy. **Location**: Excellent. It's very close to both Wanlu Lake and MixC (shopping mall). The surrounding area is lined with coconut trees, making it very pleasant. **Summary**: If you're traveling for business and just need a comfortable night's sleep, the hotel's hygiene, environment, hardware facilities, and location are all good. However, from a family travel perspective, it's quite average, and the hotel needs to put more effort into its planning.

I have to commend the front desk staff – their service was incredibly warm and professional. Check-in was super fast, and they were patient and thorough, even proactively offering tips on local attractions. It was a heartwarming experience from start to finish. The room was spotless, and my stay was perfect; my family was also very happy. I'd love to come back again, definitely in the spring next time!

I spontaneously decided to come to Hainan for a relaxing Qingming holiday, soaking up the sun. The sun was really intense, with daily temperatures consistently above 37 degrees Celsius, and occasionally even hitting 40 degrees. However, coming from a famously hot region, I'm used to high temperatures and found it quite bearable. Plus, with the sea breeze, it was actually quite comfortable! This was my second visit to Haikou. After checking out many hotels online, I finally settled on The Westin. I'd read some reviews saying the hotel's location wasn't great, with limited dining and shopping nearby. Personally, I think the location is actually quite good. It's right by the coast, offering beautiful views of both the river and the sea, as well as the bridge. There are a few decent restaurants near the hotel by Century Bridge, and it's also very close to the Cloudscape Library, just a few hundred meters' walk away. The best part is the scenic walk along the coast, especially beautiful at sunset! One of the hotel's highlights is the executive lounge on the 20th floor, which offers truly stunning views. There's also an outdoor terrace just outside the lounge. Sitting out there with a few drinks and snacks, enjoying the view at sunset, is incredibly relaxing and atmospheric! The executive lounge is generally very good, open from 11 AM to 11 PM. During the day, there are usually soft drinks and a small selection of fruits and biscuits, but from 5 PM to 8 PM during happy hour, they serve light meals. I found The Westin's happy hour to be excellent, with a wide variety of hot dishes, including both Chinese and Western options. The selection of drinks was also extensive, and the food was exquisite, with different offerings each night. This was much better than what I've experienced at other five-star hotels – dinner here was more than sufficient! The hotel's breakfast buffet also deserves high praise. Breakfast is served from 6:30 AM to 11 AM, which is perfect for late sleepers, giving them plenty of time to eat! The breakfast spread was incredibly rich and diverse, with all types of dishes, both Chinese and Western, each with its own character. I highly recommend the rice noodles and wontons – they were outstanding! There was definitely an abundance of fruit and drinks. As it was a holiday, there were many diners during breakfast, but the restaurant never felt chaotic. Tables and cutlery were promptly cleared, and food was refilled quickly – absolutely commendable! This time, I chose the Executive Suite. Unfortunately, I didn't get an upgrade this time. The room itself was great. Although it was a corner unit, the designer made excellent use of the space, creating a very sensible layout. Most importantly, as someone from the south, I appreciate being able to open windows for ventilation, which is much better than staying in high-floor rooms that can't be opened. I heard the best room type is the River and Ocean Suite, with even better views, and I hope to experience it next time! The hotel's bedding was good, toiletries were average, and the customer service was excellent – all my requests were met quickly. The towels were also great, new and soft! A major perk of the executive room is the late check-out until around 4 PM, plus complimentary ironing of two garments daily. I think these benefits are incredibly guest-friendly! The hotel's concierge service was outstanding. Every time we returned to the hotel by car, they would proactively open the door and greet us. A special thanks to Mr. Justin Bao, who provided us with excellent, efficient, and professional service. He not only gave us an overview of the hotel but also advised us on how to get better deals for future bookings – truly grateful to him! I hope to see him again on my next trip to Hainan! I was also delighted that the hotel gifted us a souvenir when we checked out – I absolutely loved it! I will definitely choose to stay at The Westin again on my next visit to Haikou. It's a shame this trip was so short; I look forward to spending a longer holiday here next time, just enjoying the hotel! I hope the hotel continues to improve! Oh, and the hotel is also very close to Qilou Old Street, just about a 10 yuan taxi ride, which is super convenient!

What a pleasant surprise! I come to Sanya every year, sometimes even twice a year. I've watched Tianli Bay open, and this time, on a whim, I decided to switch to this hotel, and it felt like I'd discovered a new vacation paradise. Both the lobby and the rooms are very airy and bright; the lobby, in particular, looks stunning in the evening. The pool area is fantastic and caters to various needs, with sections suitable for both young children and older kids. Our butler, Qiu, was very responsive, and the front desk check-in was quick and seamless. 😇 I really have to praise the breakfast restaurant this time. The layout, lighting, and food quality at Tianli Bay's breakfast restaurant are on par with executive lounges at other hotels. The simple soup noodles, with their flavorful broth, crispy lettuce, and beef stewed with radish – you can taste the sweet crunch of the lettuce, the tender sweetness of the radish, and the soft chicken. It was incredibly delicious. All the fruit and vegetable juices are freshly squeezed and truly refreshing. They even offer oat bowls with such an innovative concept – it was so outstanding that I kept praising it while eating. I'd come back just for the breakfast alone! I noticed the hotel even raises its own Wenchang chickens and grows some lemongrass and cilantro, which really shows how much they prioritize the dining experience. The breakfast focuses on quality over quantity, which I appreciate. However, the housekeeping department absolutely needs to address waterproofing and mold prevention. Otherwise, it would be such a shame for a hotel in such a prime location. While the beach isn't exactly 'glassy' clear, it's more than sufficient for swimming, digging in the sand, collecting shells, and relaxing on the hotel's beach chairs, with staff keeping an eye on things. After all, many hotels don't even provide beach chairs…

My stay at Four Points by Sheraton Qiongzhong was fantastic! The room was clean and comfortable, the bedding was soft, and the service was warm and attentive. The front desk staff was efficient and even proactively upgraded my room. The breakfast was plentiful, the facilities were new, and the soundproofing was excellent. It's conveniently located and offers incredible value for money. I'll definitely choose this hotel again next time!

After our trip to Shimei Bay, we arrived at the hotel with my entire family, including young children and elderly parents, along with several large suitcases. We were understandably quite tired from the journey. Upon arrival, it was clear that the hotel had a significant shortage of staff both inside and outside the lobby – a stark contrast to Shimei Bay, where service personnel were readily available everywhere. Although there weren't many guests checking in at the time, and the scene wasn't particularly busy, given our large group and numerous bags, I had to proactively request a luggage cart to make things easier. For a resort hotel that prides itself on the guest experience, the initial service response would be much better if it were more proactive and if staffing levels were more adequate. Regarding the room, the promotional pictures I saw when booking showed a sea-facing view with a visible beach. However, the actual view from our room was quite different from what we expected. While we could see the sea in the distance, our primary view was of the hotel's pool area, and the beach wasn't visible at all. The visual impression didn't match the promotional images. During the Chinese New Year period, the hotel organized various activities, some free and some with a charge, which is understandable. However, it was quite surprising to find that even digging for sand crabs on the public beach area required an additional fee. Compared to the hotel we stayed at previously in Shimei Bay, the activity planning here was indeed a bit lackluster. On the bright side, the breakfast was excellent. There was a rich variety of options, especially the Pandan Tofu Pudding, Pandan Pancakes, and various Hainan noodles. These were not only distinctive but also delicious, adding a wonderful culinary delight to our mornings. What truly impressed us was the mature food scene around the hotel. From Coconut Chicken, Wenchang Chicken, Ding'an Jumping Beef (which can be hotpot or BBQ), Baoluo Noodles, Hainan Noodles, to all sorts of desserts and snacks – the choices were incredibly diverse. This added a lot of local flavor and memorable gastronomic experiences to our trip. The hotel's beach area itself was quite good. The sea breeze, sand quality, and the overall experience were very relaxing and comfortable.