4 Stars Hotels in Nagano Prefecture, Japan

Very good service. . Excellent location within 5 minute walk to shopping and dining area. Room and water pot a bit old.

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.

Nagano is a quiet city. The only tourist spot would be Zenkoji temple and chestnuts sweets. Choices of Restaurants and shops are not what tourists usually expect. This hotel is just right next to the JR and high speed train station or you could say “in the station” as there is a bridge connecting to the 2nd floor of the hotel ( reception at 1st floor). Supermarket at the station is small and just like convenient store. But there are souvenir shops in the station. So do consider and plan for dinner. The hotel also offer good deals for body massage services. In short this is a up to standard business hotel but not quite recommended for tourists.

The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.

The location is on the mountain, a bit far away. shuttle bus only a few hours, inconvenient. But the relative environment is very quiet. The women's bath can't find the sauna but the men have it. There is free self-service. There are not many breakfast options, but it is acceptable. Overall, it feels good.

It is easy to understand because it is close to Karuizawa Station and is located on the main street. However, it is difficult to understand the entrance of the hotel, but I wondered if I should enter from the restaurant. Only standard double rooms are available for dogs. It's pretty narrow. It feels like a stylish business hotel. The bed is comfortable. There is a large dog gauge toilet sheet and a butt wipe. The bathroom and toilet are in the same room, but they are large. I was interested in the toilet. Should I remove the toilet seat when cleaning? The amenities were in a cute cloth bag for two people, but there was no toothbrush in one cloth bag. There are 2 bottles of mineral water in the wine cellar. It's a pity that there is no pot. It would be nice to have a water server that can produce hot water without a pot. There are 2 coin laundry machines. Ice maker, juice and alcohol are sold by themselves. The restaurant is delicious, but the amount of dinner and morning is large, and the contents are covered, so it seems that you will get tired of staying for consecutive nights or using it frequently ... The taste is strong (good compatibility with alcohol) Even for people with small children I was there, but maybe my kids aren't likely to eat it. Dessert also has an adult taste. The restaurant is very cold near the entrance and on the window side and requires a coat. All the staff are kind. It is cheap considering the food and convenience for the price. Especially recommended for those who want to enjoy the whole of Karuizawa and enjoy Spanish cuisine. I want to use it again.

It suits those who purposely go for skiing and family trip. It closes to the rental shop of skii equipment and skii entrance. Even you can go back to hv lunch in the mid day. Hot spring is until 23:00 . No vending machine in the bldg

~7min walk from Matsumoto station with many food options nearby, on usual days. We went on 31 Dec to 1 Jan and the streets were empty; shops were 99% closed, except for Parco / big malls. Hotel staffs were super helpful and friendly. I loved the shoe locker concept at the main entrance of the hotel; you lock your shoes and go barefooted around the hotel. Hotel staff assisted to check on available restaurant opening hours, as well as reservation on 31 Dec since we weren't sure if places were open. Onsen (both indoor and outdoor) was the best, coupled with complimentary laundry facility (dryer at 100yen). Shampoo and body wash were all available for use. There are vending machines at the common area outside the bathroom. Complimentary ramen at night (do check with the hotel on the timing). Soba over new year's countdown at midnight was yummy. Wonderful overall experience. Will explore Onyado in other cities in future!

We stayed here for 2 nights in July. The hotel and rooms are clean and comfortable. The lack of vegetarian / vegan food options was disappointing considering this is a Marriott Hotel. The resteraunt may not be theirs, but still expected better. The staff were very helpful, although the hotel shuttle to drop us to the station was only available for a 30 minute timeslot in the morning. Strange, but not a problem. Location is good, still has a feel that it could be a lot better by just making small improvements. Its the details that matter, at least that is why we booked Marriott. Still, we would stay here again (and maybe bring our own food).

Very good service. . Excellent location within 5 minute walk to shopping and dining area. Room and water pot a bit old.

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.

It is easy to understand because it is close to Karuizawa Station and is located on the main street. However, it is difficult to understand the entrance of the hotel, but I wondered if I should enter from the restaurant. Only standard double rooms are available for dogs. It's pretty narrow. It feels like a stylish business hotel. The bed is comfortable. There is a large dog gauge toilet sheet and a butt wipe. The bathroom and toilet are in the same room, but they are large. I was interested in the toilet. Should I remove the toilet seat when cleaning? The amenities were in a cute cloth bag for two people, but there was no toothbrush in one cloth bag. There are 2 bottles of mineral water in the wine cellar. It's a pity that there is no pot. It would be nice to have a water server that can produce hot water without a pot. There are 2 coin laundry machines. Ice maker, juice and alcohol are sold by themselves. The restaurant is delicious, but the amount of dinner and morning is large, and the contents are covered, so it seems that you will get tired of staying for consecutive nights or using it frequently ... The taste is strong (good compatibility with alcohol) Even for people with small children I was there, but maybe my kids aren't likely to eat it. Dessert also has an adult taste. The restaurant is very cold near the entrance and on the window side and requires a coat. All the staff are kind. It is cheap considering the food and convenience for the price. Especially recommended for those who want to enjoy the whole of Karuizawa and enjoy Spanish cuisine. I want to use it again.

It suits those who purposely go for skiing and family trip. It closes to the rental shop of skii equipment and skii entrance. Even you can go back to hv lunch in the mid day. Hot spring is until 23:00 . No vending machine in the bldg

良いところ １．スタッフさんの姿勢が良く、明るくテキパキ対応されていて、気持ちが良いです。 ２．食事が美味しいです。夕食はフルコースでしたが、予想を裏切る美味しさです。鴨肉は柔らかく、グリーンピースのポタージュは濃厚、デザートのフォンデーンショコラも良かったです。朝食のビュッフェも品数が豊富、味も良かったです。湯豆腐が特に良かった。 残念なところ １．良く手入れはされていますが、やはり築年数には勝てないところもありました。部屋の給換気ファンの音、給湯の量など。 総じて雰囲気も良く、楽しい時間を過ごせました。 ありがとうございました。

The hotel is very good, especially the washing machine and dryer. The stadium is also good. The disadvantage is that it is too remote. All dinners and lunches must be booked 3 days in advance, which is very inconvenient for us, and it is very difficult to communicate in English. However, the room is still very new and large.

The hotel is a small European-style building located on the main street of the town. There is a beautiful garden and parking garage opposite the tourist association. The room is very large in Japan with a balcony, and the upstairs can be heated indoors and open air. The front desk of the hotel can communicate with people in English. The breakfast variety is more than the self-service form. The price of 2,500 yen is not cheap. The hotel bicycle rental is more expensive. There is a rental shop next to 100 meters and the car is particularly light and easy to ride.

First of all, I arrived at the hotel and helped the staff to drop my luggage from the car. After the receptionist, I took my luggage and took the bus to the annex. I was surprised that I had to get off the bus and take my luggage to my room. There was also a child of 0 years old, so it was very hard. When I arrived in the room and looked around the room, the bag of the toothbrush and toothpaste used by the previous person .... I put drinks in the refrigerator. Even after 30 minutes, the drinks were not cold. I wanted you to replace the refrigerator. After all, I didn't feel too cold until the end. I called the front desk using iPad, but the radio wave was bad, and the voice of the person at the front desk was difficult to hear, and I didn't know what I was saying. I took the bus and moved to the main building and took a bath or a meal, but it was really very troublesome once and once. I didn't think I would take a bath many times. I thought it was not like putting in a bath easily. Dinner and breakfast are also taken to the bus once and once. There were small children and it was really hard. I went to the public bath. It was not an open-air bath, but it was a feeling that you could have a mixed bath with a jacket. I think it was better to have an open-air bath personally. I took a bath and dried my hair there because there was a dryer set near the place I wore (not a dressing table). When I tried to insert the outlet of the dryer, the part of the outlet was unstable. The outlet was unstable, both the room and some outlets. I want you to fix it firmly. The buffet for the night meal was roast beef and so on, and the tension rose, but when I tried it, I wanted roast beef. I regretted getting 3 pieces. I thought it was hard to get out of the gecko, and I didn't have much, and I had to get it. I went to Gesen to play. I was surprised that the bees were flying in Gesen. I called the staff who was there immediately, but I didn't get anything and immediately retired. I went to the pool. First of all, it took me a while to figure out where to put your luggage and where to change it. The pool was also a slider and I was able to enjoy it very much. After I got up, I tried to dehydrate my swimsuit, but it was a machine that I had used a little before, and wait until time passed. I felt that this was also inconvenient. Because this is a facility where people gather, this machine is troublesome. Family swimsuits are wet and clean up without any help. Boring was 1 game 700 yen. It was a hotel that I felt very sorry for the minute I expected.

Compared to Tokyo, Karuizawa has much fewer people. The hotel is one stop away from the station. The environment is very quiet and suitable for vacation. The rooms are in Western style, relatively large, clean and tidy, and the service staff are also very enthusiastic.

Very good service. . Excellent location within 5 minute walk to shopping and dining area. Room and water pot a bit old.

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.

It is easy to understand because it is close to Karuizawa Station and is located on the main street. However, it is difficult to understand the entrance of the hotel, but I wondered if I should enter from the restaurant. Only standard double rooms are available for dogs. It's pretty narrow. It feels like a stylish business hotel. The bed is comfortable. There is a large dog gauge toilet sheet and a butt wipe. The bathroom and toilet are in the same room, but they are large. I was interested in the toilet. Should I remove the toilet seat when cleaning? The amenities were in a cute cloth bag for two people, but there was no toothbrush in one cloth bag. There are 2 bottles of mineral water in the wine cellar. It's a pity that there is no pot. It would be nice to have a water server that can produce hot water without a pot. There are 2 coin laundry machines. Ice maker, juice and alcohol are sold by themselves. The restaurant is delicious, but the amount of dinner and morning is large, and the contents are covered, so it seems that you will get tired of staying for consecutive nights or using it frequently ... The taste is strong (good compatibility with alcohol) Even for people with small children I was there, but maybe my kids aren't likely to eat it. Dessert also has an adult taste. The restaurant is very cold near the entrance and on the window side and requires a coat. All the staff are kind. It is cheap considering the food and convenience for the price. Especially recommended for those who want to enjoy the whole of Karuizawa and enjoy Spanish cuisine. I want to use it again.

It suits those who purposely go for skiing and family trip. It closes to the rental shop of skii equipment and skii entrance. Even you can go back to hv lunch in the mid day. Hot spring is until 23:00 . No vending machine in the bldg

良いところ １．スタッフさんの姿勢が良く、明るくテキパキ対応されていて、気持ちが良いです。 ２．食事が美味しいです。夕食はフルコースでしたが、予想を裏切る美味しさです。鴨肉は柔らかく、グリーンピースのポタージュは濃厚、デザートのフォンデーンショコラも良かったです。朝食のビュッフェも品数が豊富、味も良かったです。湯豆腐が特に良かった。 残念なところ １．良く手入れはされていますが、やはり築年数には勝てないところもありました。部屋の給換気ファンの音、給湯の量など。 総じて雰囲気も良く、楽しい時間を過ごせました。 ありがとうございました。

The hotel is very good, especially the washing machine and dryer. The stadium is also good. The disadvantage is that it is too remote. All dinners and lunches must be booked 3 days in advance, which is very inconvenient for us, and it is very difficult to communicate in English. However, the room is still very new and large.

The hotel is a small European-style building located on the main street of the town. There is a beautiful garden and parking garage opposite the tourist association. The room is very large in Japan with a balcony, and the upstairs can be heated indoors and open air. The front desk of the hotel can communicate with people in English. The breakfast variety is more than the self-service form. The price of 2,500 yen is not cheap. The hotel bicycle rental is more expensive. There is a rental shop next to 100 meters and the car is particularly light and easy to ride.

Compared to Tokyo, Karuizawa has much fewer people. The hotel is one stop away from the station. The environment is very quiet and suitable for vacation. The rooms are in Western style, relatively large, clean and tidy, and the service staff are also very enthusiastic.

We stayed for 2 nights this time on our second stay. 1We stayed in a family room for one night but it was very comfortable with ample size to spend with family 3 people. From the balcony you can see the golf course and Mt. Asama surrounded by nature, and your heart is calm. The hotel here is great with hot springs in the annex. It is very pleasant to be soaked in a bathtub while watching Mt. Asama during the daytime with good weather. The breakfast buffet was firmly equipped with infection measures and I was able to eat with peace of mind. I like it so delicious that fruit juice is added. The hotel staff is soft and only 々 who greets you when you pass. I was able to stay very comfortable.

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.

~7min walk from Matsumoto station with many food options nearby, on usual days. We went on 31 Dec to 1 Jan and the streets were empty; shops were 99% closed, except for Parco / big malls. Hotel staffs were super helpful and friendly. I loved the shoe locker concept at the main entrance of the hotel; you lock your shoes and go barefooted around the hotel. Hotel staff assisted to check on available restaurant opening hours, as well as reservation on 31 Dec since we weren't sure if places were open. Onsen (both indoor and outdoor) was the best, coupled with complimentary laundry facility (dryer at 100yen). Shampoo and body wash were all available for use. There are vending machines at the common area outside the bathroom. Complimentary ramen at night (do check with the hotel on the timing). Soba over new year's countdown at midnight was yummy. Wonderful overall experience. Will explore Onyado in other cities in future!

A super hotel, convenient for both Matsumoto train and bus stations, with the best breakfast in Japan! We stayed for two nights in a twin room, which was reasonably sized, with a small seating area. Everything was spotlessly clean, with a compact bathroom and decent over the bath shower. The hotel has excellent facilities, including two laundry rooms, so we were able to get our washing done for 300 yen a load. You can monitor the progress of your washing and drying from your bedroom TV, which also tells you how busy the breakfast room is! The breakfast was amazing! Such an incredible array of sweet and savoury dishes, including roasted pumpkin in sesame which was divine. Reception staff spoke good English and were very polite and helpful. A really nice hotel for visiting beautiful Matsumoto Castle and the Yayoi Kusama exhibition at the City Museum of Art. We would definitely recommend it.

This hotel was booked as part of tour of Japan and we were there for only 1 night. As a solo traveller I was allocated a single room which was very small. It did however have a large bed which based on the space available was probably too big for the room. In order to get my case open to just get a small number of items I needed for one night I had to rearrange the chair and table so I could get the case open. The “closet” if you can call it that, was so small it only had 3 hangers and was probably only about 18inches wide right next to the door. I wouldn’t want to stay in this room more than one night. On the basis you pay a single supplement I find it poor that we solo travellers are given such small and inadequate rooms. In addition, as a tour from the UK, hardly anyone spoke English so it was hard to get the staff to understand when something went wrong, like my kettle which wasn’t working. In credit to the Reception staff, once I finally managed to get him to understand the problem he resolved it very quickly. Finally when we went to breakfast at 7.45am they were already full and we had to wait about 10 mins or so, then a number of the breakfast items had run out. There were 2 coach tours in and they didn’t seem to be able to cope or cater for the amount of people there. I did find the staff very friendly and helpful, so it certainly isn’t their fault. I wouldn’t recommend it for solo travellers.

This quirky but comfortable hotel won't necessarily wow you but they get the details right. Quaint architecture, comfortable yukata, very nice service (in particular they were very sweet when dealing with a lost passport situation!). A 12 min walk from the station, nice emphasis on local crafts, and very close to the matsumoto castle.

We stayed at a number of Ryokans of various price points throughout our honeymoon trip to Japan and this one was such a pleasant surprise. The decor has a throwback 70s-80s vibe that would suit a Wes Anderson film and the attitude is a nice mixture of traditional ryokan hospitality and modern style. The rooms are spacious for ryokans (which, warning to Americans, might feel smaller than western hotels), and the baths are just lovely. We used both the public and private baths, and enjoyed our time in both. If this hotel wanted to rebrand as a quirky, hip spot for young westerners they could, but you get the sense that they enjoy catering to their Japanese clientele and providing an affordable yet luxurious experience. We spent one night at a $600 a night ryokan and the experience between the two was honestly comparable. Furthermore, Matsumoto is a lovely town, and if you want to add a day trip to your Japanese itinerary do yourself a favor and stay at the beautiful Hotel Tamanoyu.

I give this hotel an ”Excellent” simply because we loved it. If you are in Kamikochi and you stay here I hope you love it too. I recommend that you get off the bus at the Imperial Hotel and walk to the hotel from there. It is much closer than the main bus station. The hotel is right in front of the river and is surrounded by nature. It is not a high traffic tourist spot. Amazing place. The day we arrive it was raining and cold. The hotel offer ponchos, umbrellas, etc...hot drinks and snacks in the lounge almost all day. We arrive at about 10:00 to drop our bags and did a pre check-in (check in time was 14:00), but we came back at 13:00 since it was cold and raining and my wife and 8 year old did not want to walk anymore. However our room was ready so we settled in and loved it. The room was a corner so it was bright, and we had a view of the river and a tree with birds in it. Great. The onsen opened at 15:00 and felt great. It has an inside and outside bath. Not big but just felt perfect. Everything was very clean and well maintained. Dinner and breakfast buffet were just great. My daughter has allergies and her food was perfect. The service was always friendly and excellent. Night time stars were amazing. Kamikochi is beautiful. Great hotel in Kamikochi.

The staff, service, facilities, and room were top notch. Once our stay was booked, we received an email questionnaire. We are both vegan and they accommodated our preference. asking for our preferences. You can select between Japanese and French cuisine. We both opted for Japanese. When we arrived, they staff greeted us kindly and it was a delightful surprise to be led into a room filled with Christmas decorations. We booked the ”Standard Zen Suite” and were not disappointed. It comes with your own private indoor-outdoor onsen. It was heaven. If you are new to onsen, they also provide helpful instructions upon arrival that you can read. It was my absolute favorite onsen experience. There are three different onsens for guests, each separated by gender. They also provide popsicles, hot/cold tea, in addition to the standard shampoo, conditioner, body wash, hair tonic, skin lotion etc. When we were there they had two shuttles which ran from Matsumoto Station to pick you up. One at 3:15 pm and another at 4:30 pm. We would both love to return!

Excellent traditional ryokan experience. Wonderful dinners and breakfasts every day, and the private reservable onsen was exactly what we were looking for. The area does require a cab ride from downtown Matsumoto but the very attentive staff asked every day when we would like the cab to arrive, making it easy to get back into town. Also being this far out meant it was a quiet and peaceful neighborhood. Great stay, would absolutely go back.