Isla Mujeres Homestays

Keep in mind - you come here for the beach! However, as frequent travelors of the caribbean we were so pleasently surprised with the service - especially want to give a huge shout out to Cirilo in the bar, Eduardo and Luis are amazing bartenders, Nubar and Jose Sierra in the front. anything we ever needed, they were there. The cevicheria and their staff are incredible as well! the servers are awesome. The food was really good. Just got to find qhat you like. I would stay here again 💯

The hotel is very comfortable, you can spend money to drive a jet ski, the spa is very expensive, 300 dollars, the bed on the beach you have to pay 300 dollars to become a member to use, but the white chair is not used. Good food, especially there is a 24-hour service to the room. I eat French steaks and groupers in the evening. It's good, free cocktails and juices, and a rich buffet at noon. One thing that makes me feel uncomfortable is that people here are looking forward to tipping you. I know that the waiter gets more money by tipping, but I don’t want to pay for it all the time, though not simply. This hotel has this feeling, but the entire Cancun is like this.

Our butler Enrique was the best. He took care of every detail, even after hours he was available to correspond with us. All of the staff were excellent and the food was some of the best on any resort that I’ve stayed at in Cancun. The front desk management locked us out of our room Twice. The accounting department need better oversight.

We spent our honeymoon in TRS hotel with my wife. Check in was very quick and smooth unlike some other reviews i read takes a few hours, maybe it was on a weekday. Francisco at the check in counter was very helpful , he helped us upgraded our room to swim up suit and it was amazing! Sostenes and Cesar assigned as our butler for our stay and they were very helpful as well and always smiling. One thing I’d like to mentioned is that they said they have 25 minutes complementary spa for us for our honeymoon, and the reception told us to meet at the lobby next morning at 8:30am to take us to breakfast and to tour us around the resort. But the next morning we realized we have to attend to the sales center where they wants to sell us some traveling package which we didn’t expect, altho they are all very nice but we spent two hours there listening to them on the first morning of our stay and it was our honeymoon. wish they would let us know earlier then I would rejected, and they said we had to attend in order to claim the complimentary spa which at the beginning they said it’s for our honeymoon. Anyways, For food I highly recommended Gaucho steak house, we tried the bone in steak and they grill them with charcoal and it was very delicious , but the second time we went the steak was over cooked a bit. During our stayed we joined two activities, one is water aerobic and paddling. Both instructor was very fun and especially Dente. He was super friendly and patient! Overall we are satisfied with our stay, and would recommend to our friends.

The best location on Isla Mujeres. It is also a relatively large hotel on the island. The front desk service is very good. The room has been upgraded. It has a large space and a suite with a front view of the sea. The hotel's exclusive beach is across the road but very close. The texture is fine and white, and the waves are not big. It is very suitable for swimming and the experience is great!

I booked a sea view suite for about $250 a night, and stayed for a week. Because of the US epidemic, there were less than ten guests in the resort, so it was empty, and a restaurant was opened. There is a supermarket in the hotel, open from Monday to Saturday, you can buy some necessities. It is because the hotel’s own restaurant is very poor, so it is necessary to rent a car to go outside the restaurant to buy and eat back to the hotel, the hotel comes with a car rental service, car rental 46 dollars a day insurance. The restaurant outside the hotel is very cheap to eat. Basically, it costs US$100 to buy enough food for 3 days and bring it back to the hotel. Talk about the advantages. Very quiet, sea view suites have everything, microwave, stove, refrigerator, tableware, washing machine, very suitable for family living. The bed is very large and very comfortable, really comfortable! Also, the hotel is very clean. The location of the hotel is not in the 7th district, so the price is very economical.

We loved this place! It is the best parts of all inclusive travel without the crowds, long walks to the water and generic food. We loved the small, quiet a**osphere, beautiful views, attentive staff and food beyond compare. It was also nice to be able to easily leave the resort and explore the island. We quickly realized though we would rather just stay at the resort! The golf carting was fun but downtown was very touristy and didn’t offer much of interest. Punta Sur was a fun stop as well as the little beaches along the way. Transfer to the hotel was perfect. We didn’t have to wait hours on a mega bus to get to Dreams and the boat was waiting for us when we got there. We had to take the ferry for our return but the front desk staff took care of everything so it was easy. We did the sunset cruise and it was a great little outing. Our only complaint was the birds who woke us up in the morning and tried to steal our sugar packages at breakfast but what can you do. Our rooms we totally fine, no issues. We brought our own wine and bought some at the grocery store in town. The house wine wasn’t great but not the worst I’ve had at an all inclusive. The food and service at both restaurants was the best resort food I’ve ever had. I hope we can go back someday!