Anonymous User
June 12, 2023
The hotel front desk person was extremely slow unprofessional and had a bad service attitude because she was not wearing a badge and when I asked for her name (I wanted to complain about her to the manager) she didn't tell me her name. Then I reported to the company who booked the hotel that they contacted the hotel and said that the front desk manager would contact me the next day, but they completely ignored me the next day. On the third day, I went to find the front desk manager Anette Piilgaard. The most impolite and poorest hotel service staff ever! Regardless of right and wrong, indifferent attitude, vicious strategy! She reprimanded me from head to toe! Interrupt me before I finish speaking, accuse me of all kinds, let me think about whether it is my own problem! Totally takes my strong racism! Never met such staff in any hotel anywhere in the world! After talking to her, we decided to check out and change to another hotel!
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