Guest User
July 21, 2024
Let's start from the outside: parking lot with trash everywhere and landscaping completely overgrown. Main elevators not working, so everyone has to use the one service elevator. Filthy, filthy, filthy! Had a foul odor and stuff dried on the walls. In room: carpet stained, curtains falling off the rod, dirty window. Beds were clean and were made daily, which was very nice. Bathroom was mostly ok, but it was an ADA shower, which we needed as my hubby is in a wheelchair. The shower curtain bar was a curved one that was bent in the middle, angled to the floor, so it was impossible to keep in closed--it kept sliding to the middle due to gravity. There was so much water on the floor, we had to use all our towels to clean it up. Thankfully, we got fresh towels daily. The cabinet that held the mini fridge was gross, with dried stuff all over it. Took over 24 hours to get the TV working--the remote needed new batteries. The only saving grace was that the staff was very kind and helpful. Wyndham has bought up a lot of struggling hotel chains, but has not done anything with them in terms of making them just nice, like basic maintenance with paint and cleaning. This will be our last stay using our reward points---the last several places have been very disappointing.