Disappointing
We are disappointed with our stay. We rented a duplex with partial seaview. Upon our arrival, air con & phone did not work. Balcony sliding door cannot lock, the locker/safe was broken. Ventilation throughout the building is poor. We can smell breakfast bacon in the elevator and our 3rd floor hallway, even after lunch time. We found a cockroach on the first night. We did however, receive excellent service from Maria (front desk staff). She worked very hard to try & fix all the problems. Without Maria's help, we will not be able to complete our 4 nights stay at ANC. We cannot thank her enough. She is an asset to ANC.