Caravan by Habitas AlUla

I believe it was one of the best experiences I have ever had. The hotel is simply special. The room is a luxurious cabin surrounded by huge rocks and artistic installations. From check in to check out, everything is incredible. The pool is located at the top with a panoramic view of the resort. Everything is done by bicycle or electric car. There are several tours around the hotel. Incredible

Rooms: 4/10 The view is on to other rooms and the rocks.No sense of privacy The furniture is cheap The air con is impossible to control The hot water was lukewarm at best and the shower sprays everywhere Service 3/10 The service was very poor Had to beep at front door to get car valet parked Ordered a bicycle and it took 16 hours to turn up The guest experience service ( you need to book everything way in advance in Alula ) was nearly non existent and ran through what’s app but really unhelpful Food 8/10 Not authentic but good food and Razz the supervisor was excellent . Strange restaurant design , oversized tables and no atmosphere

Incredible stay! Absolutely incredible stay. The staff were wonderful and the amenities and activities were exceptional. Couldn’t recommend more!

I had a great stay :) I had a great time at this property, and I would definitely return. All staff members at the property were very kind and courteous. A big thanks goes to the staff members at the breakfast area. I was very pleased with the options and quality of the food items from the food trucks. It is a big bonus that you can use the facilities of the nearby Habitas Resort with a free transfer service between Caravan by Habitas and Habitas Resort. A bit far away from Winter Park and Al Ula old town so you need to pre-order a taxi (best the evening before to get it confirmed) if you do not have a rental car. The free shuttle bus service between Habitas Resort and Winter Park (operated Experience AlUla) is operational, but the published timetable is not accurate. Anyhow, I used the service, but it requires a bit of patience and flexibility from your side. (Don’t be surprised if you are the only one on the shuttle bus, it is normal.) Forget about the transfer services offered by Habitas, their prices are “5 times higher” when compared to a taxi. I hate to say this, but the joint Reservation Department with Habitas Resort is a disaster and it is simply not working. If I have been waiting for their reply, I might still be at home today. It is clear that the left hand does not know what the right hand is doing. The best was when I finally got a reply that was addressed to another client… Guys, you need to get your act together as this experience with your reservation team was very poor.