محمد نايف الدهاس
January 8, 2025
I had a reservation for 5 days, I used 3 days and due to an emergency I left and gave the remaining 2 days to one of my friends. I informed the reception about this and got their approval. My friend came and said that there was no objection, but I was surprised two hours after I left that they refused to accommodate my friend. I did not get the money back. What is the solution? Note that the receptionists Israa and Nour were kind and helpful.
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