To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.8
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All reviews(27)
Positive reviews(14)
Reviews with photos/video(4)
Friendly owner(5)
Negative reviews(8)
Guest User
Corner Suite
Stayed in May 2024
Travel with friends
4 review
2.0/5
Posted on Jun 26, 2024
Too old and bad service. We booked a room with a mountain view but didn't. The room amenities are too old and dirty. Price and service are not assumed.
Guest User
Standard Twin Room with One Big Bed or Two Separate Beds
Stayed in Aug 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Aug 22, 2024
Good for Buget Groups Traveling
Guest User
Standard Twin Room with One Big Bed or Two Separate Beds
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The hotel environment is very good, clean and sanitary, and the boss is very warm. 🥰It is very convenient to travel and the service is very considerate.
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Yiyamoyi
Junior Suite
Stayed in Apr 2023
Business travelers
8 review
4.0/5
Very Good
Posted on May 13, 2023
It belongs to the long-lasting boutique category. The suite on the 12th floor is very large and has a view of the mountains. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Guest User
Standard Twin Room with One Big Bed or Two Separate Beds<1>
Stayed in Apr 2023
Business travelers
15 review
2.5/5
Posted on Apr 27, 2023
Facilities: Very ordinary, standard for a normal express hotel. There is no gym, and due to hygiene issues, I don’t dare to go to the swimming pool. Sound insulation is average
Cleanliness: This is the first time I have been to such a dirty hotel since I was a child. There were lots of hair from former customers on the bed on the floor. The cleaning staff doesn't clean everything every day, and they give you a random quilt.
Environment: The environment is okay. There is a McDonald's nearby. It is located in the city center and it is convenient to go to nearby places. The room is relatively high and has a good view.
Service: The English at the front desk is very poor. It is not recommended for people who do not speak Russian. Compared with any Almaty I have stayed in before, the breakfast has very few varieties and nothing to eat. When I asked for a double bed room, I asked them to put two beds together...a ridiculous operation.
Generally speaking, the service is not timely and inconvenient, the environment is very average, and the hygiene is very poor. If you have enough funds, it is recommended that you stay in other hotels
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Джураев Фуркат
Standard Room
Stayed in Aug 2022
Solo travelers
61 review
5.0/5
Outstanding
Posted on Aug 12, 2022
Convenient location of the hotel. Quiet, clean, beautiful view. Glass elevator views of the city. Nearby there is a restaurant called Jean Plov Lagman. This hotel is convenient in everything. Kind staff, polite and friendly. I recommend this hotel to everyone. The price is also reasonable.
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Guest User
Standard Room
Stayed in Oct 2022
Business travelers
3 review
2.0/5
Posted on Jan 8, 2023
Too bad, disappointed
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Guest User
Standard Twin Room with One Big Bed or Two Separate Beds