ITC Hotels in Amritsar

Hotel is right in central old Amritsar walking distance from Jallianwala Bagh, Golden Temple and the Partition Museum. Rooms were clean and amenities were good. I would have given 5 stars except for the drawbacks. We booked 5 delux rooms. Some rooms were very spacious, while some were as small as a box with no space to turn around even. This discrepancy should not be there in an ITC hotel. Secondly the service was very poor, the food at the restaurant and room service was very slow and the housekeeping was non existent. We called 4-5 times for towels in the room, as they had removed our used towels and were not provided the same till late night. Nothing should require 5 calls to get done which indicates their callousness. Otherwise I would still recommend this place if they improve on these points.

The hotel had its pros and cons. While the food was delicious and the room was clean, the location was marred by a nearby drainage issue. The room interior and rooftop pool were great, but bird nesting caused disturbances. Despite this, the buffet breakfast was nice, making for a mostly enjoyable stay.

ITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too! Access to the room and privacy needs significant improvement. The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside. Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.