Hotels near The Cromwell Estate-Escape Room in Anaheim

it was OK, but not good for people who come for business trip. There is no conference room here....it's a pity

The hotel booked for colleagues, the feedback said that it is very comfortable, the focus is very close to the exhibition, early, more convenient, do not have to go out to find a restaurant to eat breakfast............

Maritza Rocks!!! Anthony is Awesome!!! Adell is Cool!!! I needed to have my 3 rooms on the same floor and if possible to have 2 of them connect to each other. I understand how difficult it can be to have connecting rooms so I was hopeful. When I called, Maritza answered the phone and was SUPER friendly and willing to assist. I explained to her that I would be arriving by 2 PM and was hoping for the above as well as at least 1 room to have early check-in. Maritza not only took care of me, she amazed me!! She was able to secure 3 rooms on the same floor all close to each other and 2 of them were also connecting as requested. After that, she informed me that she could have all 3 rooms available for my early arrival as well. When I arrived Maritza was assisting another guest and Anthony checked me in. Anthony was also friendly and fun to engage with while completing the check-in process. Anthony is new to hotels and has been at this one for just about a year. You can really tell that his passion is hospitality. Adell was the 3rd team member that I had the pleasure of meeting while checking in. She has worked at another hotel before but is newer to this location and Sonesta. She too loves hospitality but enjoys wowing the guests after they come back from a long day at Disneyland. Update: my room lock stopped working and I had to call the desk for maintenance. It took 5 minutes and 11 seconds from me hanging up with the desk to maintenance fixing the lock. It took Maintance 2 minutes and 28 seconds to get the call from the desk and to come up to my room. Once he came up and saw what was needed it took him another 1 minute and 27 seconds to go back and retrieve tools and batteries to fix the lock. Once he had his tools He was able to fix the lock in 77 seconds. I am not sure if many will understand how great this is. I realize that responses aren’t typically this fast. However, a shoutout has to be made because they did this all in less than 6 minutes. That’s crazy!!!! Lastly, I have to shout out housekeeping for clean rooms. I always break down the room to inspect for bugs, dirt, or any other unwanted items. Not only were my 3 rooms super clean, they were dust free too! Great job to the Sonesta Anaheim for such a wonderful staff and leadership!!!

Due to a flood in our house we had to stay for over 1 week while repairs were being done. From the reservation being made to our stay in a wonderful, clean 2 bed patio suite was flawless. The gentleman at the front desk graciously helped to accommodate our stay with great professionalism and politeness. Highly recommend this quiet, clean, modern hotel.Breakfast is included and Carolyn is so pleasant and friendly . I have no complaints and look forward to returning very soon for part 2 of our renovations. Thank you to all the staff, you certainly all show great pride in coming to work. Your efforts are greatly appreciated 👍

The Viv is the most beautifulest nicest hotel I've ever seen. Everyone that worked there was extremely extremely nice. I would definitely stay there again.

This hotel was great for our stay here in California. The room was spacious and clean and the bed was extremely comfortable after a long day out whether around Los Angeles or a 17 hour day in Disneyland. The fridge was great bigger than we expected. We managed to store lots of bottled water and a few 2L bottles of juices with all our yoghurts etc for the mornings and during the day. Fridge is a great size for trips to Target which is across the street less than 5 min walk. Bathroom and other parts in the room we couldn’t fault had everything we needed for our stay to make it comfortable. As we left they were re decorating the halls, apart from all of this we wish there was stairs to each floor instead of just getting the lift up as we were in the 3rd floor room 355. Stairs would have been nice inside the blocks as there is only a fire exit stairwell to leave the hotel you cannot get to your room via stairs. Also great for parking a hire car as this hotel doesn’t charge for overnight parking too one of the reasons we chose this as our main location to go back and forth from saving us $350/$400 compared to competitor hotels around LA.

Stayed here for a week while visiting disneyland with family. We had two rooms booked both on the concierge level (18). We arrived at the hotel early around 1pm and were surprised that both our rooms were ready for early check in. Spent time at the hotel enjoying the club lounge and pool that day. Hotel was busy with conferences going on and a convention going on at the convention center. It felt crowded but the hotel was properly staffed. We never had to wait for food, drinks, or elevators. It was only a 15-20 minute walk to Disney or a quick walk and bus ride over that picks you up right by the Hilton and drops you off right at the gates to Disney. The club level was open Monday-Friday for grab and go drinks/snacks 6:30am to 10pm and Saturday/Sunday for grab and go drinks/snacks 12pm to 10pm. Breakfast daily, appetizers in the afternoon, and deserts at night. Saturday/Sunday full breakfast buffet in the restaurant. The staff in the club lounge were wonderful, friendly, and helpful. Overall we had a great stay and will definitely return in the future.

The hotel is relatively new, and the room environment and bedding are relatively comfortable, but the only thing that bothers me is that there are too many lint. After wiping the table for a while, a layer of lint is formed. This is a common problem in general hotels. Because of jet lag, I didn't order breakfast so I can't comment. The fee issue, the mandatory resort fee is 25 knives a day, and the valet parking seems to be less than 50 knives. These 25 yuan can be consumed in the hotel, and I always order a glass of wine to help me sleep. Location, it takes 18-20 minutes to walk to Disneyland. I didn't feel tired when I went in the morning, but the 20 minutes felt like an hour when I came out at night. No need to worry about walking safety at night. Two minutes away is the cheesecakefactory.

Ok the place is very busy (not a problem) but the staff there are very unknowledgeable and will pass you from one desk to another. All we got was “I am so sorry , I don’t know” on several attempts to get info, including price for Wi-Fi access in our room The rooms had cobwebs on the sprinkler and the lamp shades. I won’t be staying there again

For our Disneyland trip we used this hotel. When we arrived everyone was very friendly but was a bit disappointed that my only two options for parking was self parking for $25 and valet for $30 per day. As this was our first time going on a proper vacation. Guess I should have read more carefully because I also thought it said breakfast was included like a continental type but no it just says breakfast available and it can get pricey. The food is good though. This hotel is about 9 min away from the Disneyland parking lot which was great. There are stores and restaurants near by. The view is limited and if wanting to have a Disneyland view this is not the place. We were only able to see the tower and a few lights at night. But over all very comfortable, clean and friendly.